Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: Corak on September 24, 2016, 11:44:11 AM

Title: TimelinePreview error when adding big video file to timeline (latest beta).
Post by: Corak on September 24, 2016, 11:44:11 AM
Hi, got an error when opened and trying to add video to timeline some 5gb .mp4 videofile.
Seems bug on SMM_MP4Demuxer.ax, eavcdec_hd.ax or SMM_TimelinePreviewSource.ax
Tried latest beta: 6.0.1609.2 (02/09/2016)
OS: Windows XP SP3

error log+dump, and done windbg analysis: http://coraksoft1.narod.ru/temp/bugreport/smmv/smmv_dmp_5gb_error.7z (http://coraksoft1.narod.ru/temp/bugreport/smmv/smmv_dmp_5gb_error.7z)

screenshot:
(http://picsee.net/upload/2016-09-24/5a595b75be26.png)

Can you provide symbols for latest beta binaries (business or personal), so i dig this bug much closer?

Stack crashed on:
APPLICATION_FAULT_NULL_POINTER_READ_SMM_TimelinePreviewSource!DllUnregisterServer+72e7



No such trouble on version 5.2.1603.25 (2016.03.25)
Title: Re: TimelinePreview error when adding big video file to timeline (latest beta).
Post by: Maxim.Sakhankov on October 17, 2016, 06:31:18 PM
Hello Corak,

Thank you for your report and sorry for not responding earlier.
The problem is reproduced and will be fixed soon.
I will let you know when the update is ready.

You can avoid such crash with your current version by installing the necessary decoder. In your case it is most likely the AAC audio decoder, which can be installed as a part of a K-Lite codec pack (http://www.codecguide.com/download_k-lite_codec_pack_mega.htm).
Title: Re: TimelinePreview error when adding big video file to timeline (latest beta).
Post by: Maxim.Sakhankov on November 01, 2016, 03:43:46 PM
Hello,
I would like to let you know that the problem is fixed in the version 6.1.1610.31 of Video Splitter.
You can download the fixed version from the Video Splitter Download page Video Splitter Download page (http://www.solveigmm.com/en/products/video-splitter/#Download)