SolveigMM End-User Products > Video Splitter
Unspecified Error
Dmitry Vergeles:
--- Quote from: "dwforslund" ---I'm very puzzled about this software. When I go to the web page it takes me to the Applian site and it appears the same software is being sold there with additional versions. This is very bothersome as I bought the software from Solveig but now it appears to get updates I would need to purchase it again from Applian. What is going on here?
--- End quote ---
Hello dwforslund,
Thank you for the feedback. Please contact us to support@solveigmm.com with your problem.
As to your previous post could you upload us the file to reproduce the issue?
YOu can do that via www.yousendit.com or any else service.
dwforslund:
I'm very puzzled about this software. When I go to the web page it takes me to the Applian site and it appears the same software is being sold there with additional versions. This is very bothersome as I bought the software from Solveig but now it appears to get updates I would need to purchase it again from Applian. What is going on here?
dwforslund:
I get the same error with the latest 1.2.705.4 version. In fact, I've never been able to successfully split a file with this product. I tried the 2.0+ beta and it behaved the same (but worse with additional errors on startup and no ability to seek the file). The errors reported in this thread are exactly what I have happen and have never received a response to my inquiries as to what is the problem and how to fix it. This occurred with the trial version and with the product after I purchased it. The product appears to be able to do what I would like, but I've not gotten it to work and there has been no support. I can't recommend the product to anyone in its current state (at least in my environment: WinXP SP2)
Dmitry Vergeles:
--- Quote from: "sakkara" ---hi,
just trying the trial version of v.1.2.705.7
got a 535mg avi, set a middle section selection, marked the beginning and end sections to delete, hit the Trim button. about 75% through the save i got "the data is invalid. HRESULT :0x8007000d (unspecified error hr=0x80004005)"
:-(
tried another much smaller file, worked ok. is my big file corrupted? if was an FLV i converted to AVI. it has, i believe a vid codec of MFZ0 lossless and audio ADPCM.
thanks
--- End quote ---
Please write us at support@solveigmm.com to get recent components for checking if they solve the problem.
sakkara:
hi,
just trying the trial version of v.1.2.705.7
got a 535mg avi, set a middle section selection, marked the beginning and end sections to delete, hit the Trim button. about 75% through the save i got "the data is invalid. HRESULT :0x8007000d (unspecified error hr=0x80004005)"
:-(
tried another much smaller file, worked ok. is my big file corrupted? if was an FLV i converted to AVI. it has, i believe a vid codec of MFZ0 lossless and audio ADPCM.
thanks
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