Solveig Multimedia Forum - Get help for video editing software
SolveigMM End-User Products => Video Splitter => Topic started by: arneny on May 02, 2012, 08:33:00 PM
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I am streaming and recording TV from “World TV Pro”. I am told that the format is “asf“ with H.264 compression. When I open such a file Solveig tells me it is MPEG4 AVC (Audio format MPEG1 L-3).
I have installed and activated SolveigMM Video Splitter 3.0. 1204. 17
The video file I record can be up to 2 to 3 Gb in size.
When I run trim to take out some commercial, trim do not complete (estimate around 75% completed) and I get this error message, from Solveig Video Splitter:
"Not enough storage is available to process this command
HRESULT : 0x800700008
unspesified error hr= 0x80004005"
I am totally new to this and hope somebody can help me. I have tried several times with both large and small asf files. Can someone please help me to get Solveig to work?
Look forward to any response.
Arne Stangnes
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Hello Arne,
Thank you for contacting us.
Could you please upload small sample of such file to any file host service, e.g. to dropbox.com (http://dropbox.com)?
Please specify also start and stop time positions of the chosen fragment(s).
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Tanks for reply Olga,
I have prepared the file 4.73 Mb.
File name: 220412Max_0002.asf
Start point: 00:00:00:00
Stop point: 00:00:09:04
I am not sure where I can upload this file.
I use Dropbox my self but you cannot access it if i upload to my Dropbox account.
Please explain how to.
Arne
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Hello Arne,
Thank you for reply.
You should at first copy this file to the "Public" folder of Dropbox. Then right mouse click on this file and choose "Dropbox" ->"Copy public link".
Then paste this link to your answer.
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Hello,
If I have done everything right you should be able to get the file on this link:
\\GVIEW-ARNE\Users\pc\Dropbox\Public
If not I will try again.
So now I have learn or will learn something new today.
Thanks
Arne
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I believe this link is ok
http://dl.dropbox.com/u/33251909/220412MAX_0002.asf
If not please respond.
Arne
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Hello Arne,
Thank you for file.
I have checked it on both Windows XP and Windows 7 OS and have not noticed any problems with its trimming.
Do you use the latest Video Splitter version available from
http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe)?
Please specify the start and stop time positions were chosen for your fragment(s).
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Thank's Olga,
I use win 7 ultimate and I have latest version of Solveig..... installed.
I have read the tutorial (for the previous version) and find it very easy.
open the file in Solveig
put marker one
put marker two
move your cursor in between the markers
order to take the area out (push the button underneath)
push Trim
give filename for saving or let Solveig choice an automatic one
Am I missing something?
Arne
Ps.
Start point: 00:00:00:00
Stop point: 00:00:09:04
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Hello,
I have reinstalled Solveig.... last version to make sure the installation is OK.
And I am trying to split again because I must be doing something wrong, right.
Now It stops earlier than before. After I start Trim and given the file a new name
Solveig... gives me this error message:
CDSPlayer::OnStart()
(The parameter is incorrect.
hr = 0x800700587
Indicating I believe That the first (or left hand) marker is not set right.
I have checked the tutorial from the previous version of Solveig but cannot se I have done any error.
Can someone please tell me in text in detail how to set the markers in the last version?
Please
Arne
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Hello Arne,
Here is the "how to" guideline that could be helpful for you:
How to edit AVCHD file (http://www.solveigmm.com/en/howto/how-to-edit-avchd-file-with-solveigmm-video-splitter/)
Regarding the error message, could you please record and send us log files (to support(at)solveigmm(dot)com)?
How to get them please read here (http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/).
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Hello again,
Tanks for useful tip Olga.
Yesterday I got a big surprise and some good progress finally. You remember
my first post where I wrote this:
“When I run trim to take out some commercial, trim do not complete (estimate around 75% completed) and I get this error message, from Solveig Video Splitter:
"Not enough storage is available to process this command
HRESULT : 0x800700008
unspesified error hr= 0x80004005"”
It turns out that my Solveig... did the job perfectly all the time and I discovered it by chance when I vent true the folder witch is packed with recorded streams. Solveig.... sent me an error message which is untrue. Further more it continue to send this error message every time I do a trim.
For the first time in my 30 years as PC user (I got my first computer in 1982) I have a new program which tells me that something is wrong when every ting in fact is OK . For new users which have the same needs as me this will not help them. My I ask some Solveig... system people to please look into this and do the necessary changes. It will improve Solveig's future.
Am I the only one who get this message?
The last error message was OK. I had some finger trouble.
I have finally start to discover what Solveig.... can do for me
Have a nice day
Arne
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I am just telling you that error logging has been activated for Video Splitter
according to your instruction.
Arne
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Hello austing,
Yes, I have 5, 4 from may 7 and one from may 9.
I need to tell you that I have not used your program every day.
I thought you fetch them by your self. Obviously not, please tell me how I can help you.
Arne
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Hello arneny,
I am just telling you that error logging has been activated for Video Splitter
according to your instruction.
Ok, please send us the log files that have been recorded after the error messages.
Go to "C:\Documents and Settings\User name\My documents\Solveig Multimedia\Logs" and send us please all its content to support(at)solveigmm(dot)com.