Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: Jochen K. on April 05, 2015, 06:46:49 AM

Title: VLC says "Index is missing"; anything to be done about this?
Post by: Jochen K. on April 05, 2015, 06:46:49 AM

Hi,

very rarely I get an avi file that works perfectly when opened in VLC, but which "after Solveig" gives out an error message which reads somthing like "avi file's index is broken or missing....."

This happens to those files even if I only open them in the Splitter and tell it to split right away.

Is this a known problem, and if so, is there a solution?


Regards,

Jochen

Title: Re: VLC says "Index is missing"; anything to be done about this?
Post by: Olga Krovyakova on April 06, 2015, 09:25:46 PM

Hello Jochen,

Thank you for your post.

I've reproduced the same issue with our files and VLC palyer.

We will try to fix this issue at near future.

As soon as there will be the updated version ready, I'll post here.

Title: Re: VLC says "Index is missing"; anything to be done about this?
Post by: Jochen K. on April 14, 2015, 09:22:22 PM

Great, thanks a lot!

Title: Re: VLC says "Index is missing"; anything to be done about this?
Post by: Olga Krovyakova on April 15, 2015, 09:51:56 PM

Hello Jochen,

The issue with error message in VLC media player of  Video Splitter output avi files was fixed in the beta versions available at the links below:

http://www.solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_6_Beta.exe (http://www.solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_6_Beta.exe)
http://www.solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_6_Beta.exe  (http://www.solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_6_Beta.exe)

Please let us know if it also fixed at your end.

Thanks.

Title: Re: VLC says "Index is missing"; anything to be done about this?
Post by: Jochen K. on May 01, 2015, 12:10:45 AM

Quote from: Olga Krovyakova on April 15, 2015, 09:51:56 PM

Hello Jochen,



Please let us know if it also fixed at your end.

Thanks.

Hello, Olga,

just tried it on one file with the Index problem - that worked perfectly.

Thanks a lot!


Regards,

Jochen