Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: foobaz on September 06, 2012, 12:26:35 AM

Title: WMV splits audio cuts out after about 1 minute
Post by: foobaz on September 06, 2012, 12:26:35 AM

Why would the audio cut out after a minute on every wmv split? What can I do to correct this?

Title: Re: WMV splits audio cuts out after about 1 minute
Post by: Olga Krovyakova on September 06, 2012, 03:17:26 PM

Hello foobaz,

Thank you for your feedback.
Am I right that when you cut the wmv file with duration more then 1 minute, you get the output file where the audio ends after a minute?

Could you please upload your file to any file host service for we could reproduce this on our end?
You can use e.g. filedropper.com  (http://filedropper.com)or dropbox.com (http://dropbox.com).

Do you use the latest Video Splitter version (http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe)?

Thank you in advance for the answer.

Title: Re: WMV splits audio cuts out after about 1 minute
Post by: Mike on November 11, 2012, 05:01:46 PM

I have similar problems. The software seems a bit buggy. Is this old code that has been "fixed" and brushed a bit and re-wrapped? The UI seems old fashioned. Update is buggy when other windows are behind. Text shines thru.

Tip: I moved all files to C drive and then it worked w/o crash. This should not be necessary.

Title: Re: WMV splits audio cuts out after about 1 minute
Post by: Olga Krovyakova on November 19, 2012, 05:36:13 PM

Hello Mike,

Please excuse for the delayed answer.

Quote

Is this old code that has been "fixed" and brushed a bit and re-wrapped?

Please try to use this version
http://solveigmm.com/files/SolveigMM_Video_Splitter_2_5_1201_11_old.exe (http://solveigmm.com/files/SolveigMM_Video_Splitter_2_5_1201_11_old.exe)

and this
http://solveigmm.com/files/SolveigMM_Video_Splitter_3_0_1206_6_old.exe (http://solveigmm.com/files/SolveigMM_Video_Splitter_3_0_1206_6_old.exe)

Will it help you? If yes, please specify what of these two versions?

Quote

Update is buggy when other windows are behind.

Could you please let us from what version to what version have you tried to update?
What is your OS? Screenshot will be helpful to fix the problem (if you can reproduce this).

If you have the same problem as foobaz (audio is cutted out), then the file with the project file could help us to find and fix the problem reason.
Thank you.