SolveigMM End-User Products > Video Splitter

External subtitles not showing in preview and trimming even though selected

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Dwight:
Hi Olga,

Yes, this occurs in the latest version (8.0.2403.26). When the file is first loaded the external subtitles show, but as soon as an edit is done they disappear. If the saved project is loaded, the subtitles appear briefly but then disappear. Here is your link to the uploaded files: https://drive.google.com/drive/folders/1RHcQp7u_Kg0i7DqB0d9mi6gzhuT7nvhw. This file is only an example of what occurs frequently with other files I have recently edited. If I use MKVToolnix and combine the files, the (internal) subtitles continue to show in the preview window during editing.

Thank you,
Dwight

Olga Krovyakova:
Hello Dwight,

Thank you for your post.

Do you use the latest version of Video Splitter available for download here?

https://www.solveigmm.com/en/products/video-splitter/

If there will be the issue with the latest version, then could you please send us the original input file that you open in Video Splitter? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com) or Dropbox.com.

Here is the guideline on how to upload files if needed.

https://www.solveigmm.com/en/howto/how-to-upload-files-to-google-drive-or-dropbox-for-free/

Dwight:
In version 8, after loading a MKV video and selecting streams for preview and trimming, including its external subtitle, the external subtitle does not show in the preview screen.

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