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Messages - derektom

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Hello Maxim,
Thanks for your reply.
I can send you the log files and a link to download the 6GB source file (a local high school basketball game).
I was unable to create/save a project file because it unexpectedly quits before I can save it.
I just tried once more and after I set the 1st of about 5 keep ranges, it quit.
What email address can I send you the log files and download link to?

Hello Maxim,
Sorry for this late reply. I have version 4.2 now and while working on a 6GB 1280x720 H.264 file, it has unexpectedly quit twice. The app window disappears and the macOS problem report window to send debug info to Apple pops up. I suppose it could be due to the MacBook Air I'm using (13-inch, Early 2015) with only 8GB memory and 29GB of storage free is underpowered for the task. Here below is how the macOS problem report begins. I've saved the entire 1022 line report in case it's helpful. I'll try to use 4.2 on a newer MacBook Pro later.

Process:               SolveigMM Video Splitter 4 [91286]
Path:                  /Applications/SolveigMM Video Splitter Video Splitter 4
Identifier:            com.solveigmm.VideoSplitterHome3
Version:               4.2 (1912.28)
App Item ID:           1220817427
App External ID:       834154843
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           SolveigMM Video Splitter 4 [91286]
User ID:               502

Date/Time:             2020-01-17 21:40:12.286 +0800
OS Version:            Mac OS X 10.14.4 (18E226)
Report Version:        12
Anonymous UUID:        D79059C9-776B-87A7-4866-60E6EC75358D

Sleep/Wake UUID:       2398A25D-55E9-4A31-98BA-28ADE7B83AE0

Time Awake Since Boot: 2600000 seconds
Time Since Wake:       1000000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue:

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000002000000001
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [91286]

VM Regions Near 0x2000000001:
    MALLOC_LARGE           0000000122a87000-0000000122adc000 [  340K] rw-/rwx SM=PRV 
    JS JIT generated code  00005ec1ade00000-00005ec1ade01000 [    4K] ---/rwx SM=NUL 

Thread 0 Crashed:: Dispatch queue:
0   libglib-2.0.0.dylib              0x000000010e601ced g_slice_alloc + 909
1   libglib-2.0.0.dylib              0x000000010e5b579d g_array_sized_new + 45
2   libgstreamer-1.0.0.dylib         0x000000010e452e66 gst_structure_new_id_empty + 70

Hi Maxim,
Well noted with many thanks.
Best wishes,

Hi Maxim,
Thanks for your reply and no worries at all.
Here is a link to one of the original videos from my iPhone:

Hi developer/all,

With SolveigMM Video Splitter v4.1 on a MacBook Air 2014 (macOS 14.4.4 Mojave), all saved files will "freeze frame" after a few seconds while the audio will continue to play. This is repeatable using various HEVC H.265 unedited source files from an iPhone 7 Plus, AirDropped to the MacBook Air.

I did a screen recording (in ScreenFlow) to show exactly the issue I'm having.
Please pardon the sudden loud audio when I start playing the video from 1:01 - 1:22.
Uploaded to both OneDrive and YouTube (unlisted) for viewing:



Sample output files saved from SolveigMM Video Splitter 4.1 Mac:



Would greatly appreciate any feedback.


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