Author Topic: Video Splitter MAC 4.3 don't work anymore after Update...  (Read 2205 times)

Offline Olga Krovyakova

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Re: Video Splitter MAC 4.3 don't work anymore after Update...
« Reply #6 on: September 04, 2020, 06:19:07 PM »
Hello Christian1979,

We have replied you via email from support(at)solveigmm.com.
Please check your mail.
Regards,
Olga Krovyakova
Solveig Multimedia

Offline Christian1979

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Re: Video Splitter MAC 4.3 don't work anymore after Update...
« Reply #5 on: September 04, 2020, 12:31:39 AM »
It's really a Bummer!!!  >:(
The problem ist the AC3 Sound...

The older Version support AC3, the new Update don't support it!

And I can't go back to the older Version :-(

Offline Olga Krovyakova

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Re: Video Splitter MAC 4.3 don't work anymore after Update...
« Reply #4 on: September 02, 2020, 05:56:38 PM »
Hello Christian1979,

We are looking forward to receive original input file that you open in Video Splitter. Also please describe in details your sequence of actions to reproduce the issue (make a screen-shot of the error, attach a trimming project that produces an error).
Regards,
Olga Krovyakova
Solveig Multimedia

Offline Christian1979

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Re: Video Splitter MAC 4.3 don't work anymore after Update...
« Reply #3 on: August 31, 2020, 11:13:32 PM »
It's not working...

There comes up a Message "The file is corrupted and can't opened"...
And sometimes there comes up a Login-Window to login with my Apple-ID...
But if I try to login, it says "wrong Apple-ID"...

It seems, the Application is "signed" to another AppleID (your Apple-ID) and this is why I can't login with my Apple-ID...
« Last Edit: September 01, 2020, 12:03:00 PM by Christian1979 »

Offline Olga Krovyakova

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Re: Video Splitter MAC 4.3 don't work anymore after Update...
« Reply #2 on: August 31, 2020, 07:28:37 PM »
Hello Christian1979,

Thank you for your post.
I've sent you reply via support(at)solveigmm.com. Please check your mail.
Regards,
Olga Krovyakova
Solveig Multimedia

Offline Christian1979

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Video Splitter MAC 4.3 don't work anymore after Update...
« Reply #1 on: August 31, 2020, 06:25:48 AM »
Hi!

I have installed the latest Update to Video Splitter 4.3 MAC yesterday, and now it's not working anymore... :-(
The "ProgressBar" don't go any further and its not do anything....

How can I revert to an older Version??