Author Topic: Sound in HyperCam 3.4  (Read 5711 times)

Offline Olga Krovyakova

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Re: Sound in HyperCam 3.4
« Reply #2 on: July 15, 2013, 08:43:59 PM »
Hello Garry,

Thank you for your post.

Could you please try to use the latest beta version of HyperCam 3.5:

http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe

If this will not help then please try to update driver for your Plantronics Calisto Headset.
 
Also please send us to support(at)solveigmm(dot)com screenshots of your settings (Options -> Video/Audio/Extras/Interface).

And record please log files, here is how to get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3

Thank you for your patience.
Regards,
Olga Krovyakova
Solveig Multimedia

Offline garry

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Sound in HyperCam 3.4
« Reply #1 on: July 13, 2013, 04:20:23 AM »
I have installed the latest version on Windows 7 and I cannot get a sound recoding. I can see the sound levels change with the dictation but no sound in the playback.