Messages

136

Video Splitter / Re: Elecard Evaluation Period Has Expired?

« on: October 12, 2022, 02:23:38 PM »

Hello bleaurgh,

Thank you for file you have sent us.

Could you please send us screenshot where we could see that Video Splitter is registered? You need to go to "Help / About SolveigMM Video Splitter" menu.
Also please click on the "Copy version info" button at this window and send us information about installed version.

Also please enable log files recording in Video Splitter and when the issue with logo on output file(s) will repeat, please send log files to us. You can send log files to support(at)solveigmm(dot)com.

Here is the guideline on how to get log files:

https://www.solveigmm.com/en/howto/how-to-record-log-files-of-solveigmm-video-splitter/

Also please describe in details your sequence of actions, what command do you select to save files separately? Do you right mouse click on the timeline and select "Save all fragments as" or you click on the "Save" button and at the dialog window select "Save kept fragments separately"?

137

Video Splitter / Re: Elecard Evaluation Period Has Expired?

« on: October 11, 2022, 04:42:14 PM »

Hello bleaurgh,

Thank you for your post and the description of this issue.

Unfortunately we have not yet reproduced the issue with our files at our end with Video Splitter's latest version.

Could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, like Google drive (https://drive.google.com).

To get the project file, open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

138

Video Splitter / Re: Elecard Evaluation Period Has Expired?

« on: September 20, 2022, 04:14:03 PM »

Hello danadams01,

Thank you for the post.
 
Please try to use the latest version 7.6 of Video Splitter available here:

https://www.solveigmm.com/en/products/video-splitter/

If the problem remains with it, could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com).

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

You can send both: the link to file and the project to support(at)solveigmm(dot)com.

Thank you in advance.

139

HyperCam / Re: Screenshot does not work

« on: August 31, 2022, 03:24:42 PM »

Hello Camel1000,

Thank you for your post.
We will try to fix this issue in the near future.
As soon as the working version will be ready, we will post it here.

140

Video Splitter / Re: Aspect ratio metadata is not retained after splitting

« on: August 30, 2022, 02:41:46 PM »

Hello bleaurgh,

Thank you for your post.

Could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com).

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

141

Video Splitter / Re: Elecard Evaluation Period Has Expired?

« on: August 29, 2022, 06:19:23 PM »

Hello Marty,

Thank you for your post.
We are currently working on the new version of Video Splitter and hope that all problems you have described will be fixed in it.

According to evaluation mode issue, we have not still regrettably reproduced this issue at our end with our files.
If there will be possibility to send us such original input file and the project file with wich the issue happens, this will be of much help for us.
You can use e.g. drive.google.com to send the files to our Support team.

142

General Discussion / Re: About video cutter

« on: July 12, 2022, 11:10:34 PM »

Hello attractalderman,

Thank you for your post.

Please try to use our application TriMP4. 
You can find it at the link below and on Google Play:

https://www.solveigmm.com/en/products/trimp4/

143

Video Splitter / Re: solveigmm video splitter for m1 macs

« on: July 12, 2022, 10:59:30 PM »

Hello mangovid1111,

Thank you for your post.

Video Splitter for Mac will work on m1 Mac computer.

I would like to draw your attention to the fact that version of Video Splitter for Mac has the less features then version for Windows.

For example, the range of supported files is different.

The Mac version of Video Splitter supports MP4 and MPEG-TS files with HEVC and AVC codecs, while version for Windows supports AVCHD, MP4, MOV, MKV, WEBM, FLV, AVI, DV AVI, ASF, WMV, MPEG2(TS,PS,VES), MPEG1(SYS, VES), MP1, MP2, MP3, WAV files with H265/HEVC, H264/AVC, MPEG-1, MPEG-2, MPEG-4, DIVX, XVID, MJPEG, WMV1, WMV2, WMV3, MPEG Audio, PCM, AC3, AAC codecs.

144

Video Splitter / Re: Feature Request PlayBack Speed; Add Market + Invert Timeline

« on: July 04, 2022, 02:18:36 PM »

Hello ioncube,

Thank you for your post and suggestions.

If we add any of these features to the next releases, we will post the announcement here.

145

Video Splitter / Re: [SolveMM Video Splitter] How to rotate video after cut?

« on: June 16, 2022, 01:07:40 PM »

Hello Jasiek,

Thank you for your post.
Unfortuntately the video rotation feature for output video is not yet implemented.
When this feature appear in the product, we will post here.

146

Video Splitter / Re: Time step size

« on: May 11, 2022, 02:44:15 PM »

Hello pderocco,

Thank you for your question.

You need to enable the special button that allow to set the time for navigation.
Please go to Tools menu / Preferences / View / tick the "Show Jump Forward" / "Show Jump Backward" button.
Then right mouse click on the "Jump Forward to 2 min" button to select the required time for navigation.

147

Video Splitter / Re: The select streams dialog cuts off the language of subtitles

« on: April 27, 2022, 03:43:07 PM »

Hello meganfox19,

When the fixed version of Video Splitter will be released, we will write here.

148

General Discussion / Re: About video cutter

« on: April 26, 2022, 04:29:15 PM »

Hello selenaoh123,

The trial demo versions of Video Splitter and WMP Trimmer Plugin work for 7 days.
These two products can be purchased now as the 1-month or 1-year subscriptions and also the lifetime license purchase is available.
The registered versions of these products will work as long as the subscription stays active.

AVI Trimmer + is the free video editor, with no limit for working days.

149

Video Splitter / Re: Most HEVC cuts are corrupt for the first few seconds

« on: April 22, 2022, 03:58:21 PM »

Hello skizlock,

Thank you for your post and letting us know about these issues.

It will be helpful for us if you can share some input HEVC files with which these problems arrise.

Also please send the project file, to get it open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.
You can use e.g. Google drive (drive.google.com) to send files.

Thanks in advance!

150

Video Splitter / Re: The select streams dialog cuts off the language of subtitles

« on: April 20, 2022, 03:03:53 PM »

Hello skizlock,

Thank you for your post.
This issue will be fixed in the next release of Video Splitter.
The "Select stream" window will be adjustable by size, so all information will be visible.