Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - Olga Krovyakova

Pages: 1 ... 27 28 [29] 30 31 ... 81
421
Video Splitter / Re: Warning! video does not match avc specification
« on: September 07, 2016, 04:45:08 PM »
Hello ez009m!

Sorry with the delay in my answer.

This is a warning message. It appears if the file itself has errors in AVC specification.
The level in file was specified incorrectly when it was created as the frame resolution is too high.
Therefore Video Splitter changes the Level for it could be edited and playbacked.

If you see such warning, then this not a problem for quality as Video Splitter makes correct settings by itself for you could receive the high quality output files.

422
Video Splitter / Re: How many seconds of reencoding at either end?
« on: September 07, 2016, 04:07:12 PM »
Hello Ollie,

Thank you for your post.

If you would not like to re-encode the file I would suggest you to use K-frame accuracy for the file editing. For this you could enable the setting in "Tools -> Frame Accuracy (Smart Mode)" menu, but in this case the editing could be not such precise as with frame accuracy. Here is the useful page regarding the difference with K-frame/frame editing.

With the default settings of frame accuracy Video Splitter re-encodes only few frames at the beginning of the video - the number of frames at the beginning depends on the GOP duration where the Begin Marker is set.  And it also re-encode the last frame at the end of the fragment, where the End Marker is set.

See the picture to understand the difference between frame and k-frame editing (made with help of Zond 265) below.



Hope my reply was helpful for you.
Please feel free to ask any more questions.

423
Video Splitter / Re: Freeze when loading video
« on: September 07, 2016, 03:54:05 PM »
Hello mpfirnhaber,

Thank you for your reply.

Please specify if you have tested Video Splitter ver. 6.0.1609.2 on the same file as we are - "S01E02 - Skull Forest.mkv". As this file opens ok on Windows 10 at our side.

We are waiting the email from you to support(at)solveigmm(dot)com for our Support Team could help you shortly as this problem seems to be specific for your system. Please write us.

Thank you.

424
Video Splitter / Re: [Feature Request] Video preview options
« on: September 07, 2016, 03:43:36 PM »
Hello ollie,

Thank you for your post.

Please let us know the "MediaInfo" data of the file you are trying to edit. You need to have MediaInfo on your computer (you can download it here )
You can send us this information to support(at)solveigmm(dot)com.

The CPU consumption depends on the input file characteristics.

If you open HD, Full HD or Ultra HD video then the CPU usage can increase.

Please check the file, if the resolution with MediaInfo - if your file is of 1280x720 or 1920x1080 or 3840x2160 then the editing of this file can take more CPU usage.

Regrettably nothing could be done with CPU if the file has such resolution.

425
Video Splitter / Re: Freeze when loading video
« on: September 05, 2016, 09:44:46 PM »
Hello mpfirnhaber,

Please try to reinstall Video Splitter - possibly some components from the old version were not replaced while reinstallation.
Please do not forget to close application before the reinstallation. What is your operating system? Do you get this freezing again on adding the file from the Media to the Timeline, right?

I recommend to try to uninstall it from your computer at first (you can use Start -> All programs -> Solveig Multimedia -> SolveigMM Video Splitter Home Edition -> Uninstall  or Windows Control Panel).

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files\Common Files\Solveig Multimedia"

If there will be any files in this folders please delete them manually from these folders.

Then you could install the product again.
Please use the link below to download the latest version 6.0.1609.2. We have tested this version on several our computers, and have not reproduced the freezing on all editing steps.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

426
Video Splitter / Re: Freeze when loading video
« on: September 02, 2016, 06:36:03 PM »
Hello mpfirnhaber,

We have made some fixes, please try to use version available for the download here:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

Please let us know if it works at you end now.

Thank you.

427
Hello Corak,

We have tested the lates buit of 6.0.1608.24 version and would like to let you know that it works ok at our side with Windows XP.
Some time ago with have fixed the bug with installation of VS 6 on Windows XP, possibly, it is your case.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

Thank you.

428
Hello ollie,

Thank you for your suggestion, we will think over with our team about possibility to add such type of feature to VS next releases.
If somethink will be added we will let you know.

429
Video Splitter / Re: Freeze when loading video
« on: September 01, 2016, 07:53:10 PM »
Hello mpfirnhaber,

Sorry for the possible inconveniences.

We've investigated the reason of such behaviour and would like to let you know that the file you have sent is not valid.

Video Splitter uses its default components to playback some kind of files and the component used to playback this file works ok with all other files, including produced by Handbrake at our side, but not this special yours file.

So we have concluded, that the file "S01E02 - Skull Forest.mkv" is not valid one and possible bug should be fixed on Handbrake support side.

Hope this was helpful for you.

430
Video Splitter / Re: Freeze when loading video
« on: August 30, 2016, 08:43:10 PM »
Hello mpfirnhaber,

Please give us the sample of your file. You could upload it to e.g. Google drive.
Please note that it requires some time for file to be opened., so possibly there is the need to wait sometime until it will be opened.

431
Video Splitter / Re: Version 6 bugs and functionality issues
« on: August 30, 2016, 04:39:33 PM »
Hello barrykuma,

The version 6 regrettably works another way, it doesn't replace the existing file. Possibly we should add such option to the next releases.

432
Video Splitter / Re: Freeze when loading video
« on: August 30, 2016, 03:24:24 PM »
Dear mpfirnhaber,

Sorry for the delay in reply.

Please try to use versions available for the download from the following links -speed of editing mkv files created from Handbrake was increased in it. Also it was fixed the hang on some MKV files opening there.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

Will it help?

433
Video Splitter / Re: [Feature Request] Convert functions from Handbrake?
« on: August 29, 2016, 06:51:47 PM »
Dear ollie,

Quote
crashes seem to come from, from limited use
1. overloading the file input box with too many files
2. overloading the timeline with videos (even when i turn off storyboard and sound)
3. i think it has troubles with MKV, converting to MP4 helps this software

I am using mixture of MKV, MP4 of GoT, different videos and audio spec's
Could you please kindly upload for use sample files that you try to open in "Media" list and timeline?
Please specify approximate number of files that you open.

Quote
One other question if I may, Do you need scene detection when you add files to files area? that kinda slows it down?
You could switch the view of list in the "Media" control to "Simple" view - in this case the will be only names of files without thumbnails.

Quote
Perhaps just add scene detection when adding to the timeline ONLY or have a switch in the setting? Or is there one that i missed
You could turn off the thumbnails by clicking the special icon on the left side of the timeline. Regrettably there is no such setting in the Preferences at the present time, possibly we should add it.

434
Video Splitter / Re: [Feature Request] Convert functions from Handbrake?
« on: August 26, 2016, 08:43:18 PM »
Hello ollie,

Ok, thank you for info.
We are trying to reproduce the issue.
As soon as there will be any news, I`ll post here.

435
Video Splitter / Re: [Feature Request] Convert functions from Handbrake?
« on: August 24, 2016, 09:41:34 PM »
Dear ollie,

Thank you for your post.
We hightly appreciate your feedback!

Could you please give us some more information about crashs that you get?

Please describe your actions, what files you use, on what step you get the crash.
It would be helpful if you could share the original input file (e.g. using Google drive) and send us the project file - to get it just select fragements on the timeline then follow to File -> Save project as.

Pages: 1 ... 27 28 [29] 30 31 ... 81