Messages

736

Video Splitter / Re: mkv/mp4 problem

« on: June 16, 2014, 10:49:54 PM »

Hello reebok,

Please let us know what Video Splitter's version you use. You can check the version at Help -> About SolveigMM Video Splitter.

Will it be maybe another result on the beta version of Video Splitter?

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe

If you get the same result on the beta version, please upload for us the origianal MKV file you have tried to edit in Video Splitter. You can us e.g. Dropbox.com or Google drive.

According to the mp4 file, maybe after using the shanaencoder the file was somehow corrupted. But to be sure of this, it could be helpful for us to have the MP4 file also.
Please send us also the project file. To get it select fragments for saving then go to File -> Save project as.

Thank you in advance.

737

Video Splitter / Re: No Audio In Preview Window

« on: June 16, 2014, 10:35:23 PM »

Dear NOKNOT,

Possibly there is no AC3 decoder installed on your computer.

Please try to install AC3 decoder on your PC for Video Splitter can use it for the file playback.
http://www.ac3filter.net/

Also you can try to install FFdshow that also includes AC3 decoder.
http://ffdshow-tryout.sourceforge.net/download.php

Will it help you?

738

Обсуждение продуктов на Русском языке / Re: Не воспроизводит аудио

« on: June 09, 2014, 09:59:38 PM »

Здравствуйте Pj_Uran,

Спасибо за сообщение и присланный файл.
В настоящий момент проигрывание AC3 звука для MP4 файлов пока не реализовано, так как данный формат звука для контейнера MP4 достаточно не стандартен.
Мы попробуем добавить поддержку таких файлов в будущие выпуски программы.
Как только появится обновление, я напишу в этой теме.

739

Video Splitter / Re: GoToMeeting codecs

« on: May 29, 2014, 02:18:38 AM »

Здравствуйте ggn1967,

Спасибо за файл.

Попробуйте, пожалуйста, использовать бета-версию программы, с ней не было обнаружено проблем при склейке данного файла.
Так ли это у Вас?

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe

740

Video Splitter / Re: AVI audio sync issues - Video Splitter v4

« on: May 20, 2014, 09:06:53 PM »

Hello CharlesC,

Thank you a lot for files, I've got them.

I have checked the editing and also see the async.

We'll try to fix it in near future.
Please keep an eye on this thread, I'll post here as soon as will get the update.

Have a nice day.

741

HyperCam / Re: Hyper Cam 3 instal Error

« on: May 20, 2014, 07:35:39 PM »

Hello filiposd,

Please try to at first to uninstall all our products from your computer.

You can unstall it via Start menu or via Start -> All programs -> Solveig Multimedia -> Product Name -> Uninstall or via or Windows Control Panel.

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia"
and
"C:\Program Files\Common Files\Solveig Multimedia"

If there will be any files in this folders please delete them manually from these folders.

Then you could install the product again.

HyperСam 3 direct download link:
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe

Please let is know if this will help you.

Thanks.

742

Video Splitter / Re: Editing more than one audio track

« on: May 14, 2014, 07:27:34 PM »

Dear alptea,

It would be helpful for us if you could specify your email address for we could make special settings on our side.
Our second email address that you can try info(at)solveigmm(dot)com.

Thank you.

743

SolveigMM AVI Trimmer / Re: AVI trimmer can't save. ("Can't Set Intervals")

« on: May 13, 2014, 01:37:10 AM »

Hello CharlesC,

Thank you for your post.

Please try to uninstall all our products from your PC if there are several our products installed (including AVI Trimmer + MKV).

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia"
and
"C:\Program Files\Common Files\Solveig Multimedia"

Then install AVI Trimmer + MKV again and try to edit your file.

Will this help you?

744

Video Splitter / Re: AVI audio sync issues - Video Splitter v4

« on: May 13, 2014, 12:31:52 AM »

Dear CharlesC,

Thank you for your post.

Some issues with asyc of output AVi files were corrected in the beta version of Video Splitter 4 available here.

Please try to reinstall the product.
If the reinstallation will not help then please upload for us the input file you have editied in the product. You can use any file host service to upload it,  e.g Dropbox.com or Google drive.

Also please create the project file from the Video Splitter.  To get ut select fragments for saving then go to  File -> Save project as.

Thank you in advance.

745

Video Splitter / Re: Cannot save all framents for flv video

« on: May 13, 2014, 12:07:31 AM »

Hello pleox,

Thank you for your post.

I've already replied you via email.

As soon as there will be any news regarding this issue, I'll contact you and post also here.

746

Обсуждение продуктов на Русском языке / Re: Тормозит записанное видео после 7 минут записи

« on: May 13, 2014, 12:00:37 AM »

Добрый день, trak08,

Не могли бы Вы описать подробнее, что означает "прерывистое" видео или для большей наглядности загрузить для нас файл, который был записан с помощью программы и имеет описанную Вами проблему. 
Можно использовать любой сервис передачи файлов, например, Dropbox.com или Google drive

Также, я бы рекомендовала бы Вам переустановить программу на более новую версию 3.6 (ссылка для загрузки ниже).

http://www.solveigmm.com/download/SolveigMM_HyperCam.exe

Скажите, пожалуйста, какая у Вас операционная система?
Также иногда важно знать что именно записывалось, если Вы записывали что-то с Интернет, не могли бы Вы уточнить ссылку? Или, если это какая-то игра, то нам было бы полезно бы знать её название.

Спасибо.

747

Video Splitter / Re: Problem saving fragments from MPEG video

« on: May 12, 2014, 11:24:07 PM »

Hello Dbronst,

Please check first of all what Video Splitter version you use at the present time.
You can find it in the Help -> About SolveigMM Video Splitter.

I recommend to try to use the latest beta version of the product available at the following direct link:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe

If the reinstallation will not help please upload for us the MPEG2 file you have opened in the Video Splitter for we could reproduce this issue at our end. You can use any file host service to upload the file, e.g. Dropbox.com or Google drive.

Also please send us the project file. To get it select fragments for saving then go to menu File -> Save project as. Please send us the .ssp file that will be created.

Thank you in advance.

748

Обсуждение продуктов на Русском языке / Re: Запись видео останавливается.

« on: May 07, 2014, 10:58:00 PM »

Здравствуйте Fedosyk,

Попробуйте, пожалуйста, выбрать в свойствах MPEG Layer 3 аудио компрессора другое значение битрейта, например, 192 Kбит/с (см. скриншот ниже).



Скажите, пожалуйста, поможет ли это?
Спасибо.

749

HyperCam / Re: Hypercam3.6 Sound codecs don't work

« on: May 07, 2014, 01:53:38 AM »

Dear Yak2000,

Could you please let us know what software is used by you to run HyperCam 3 on Mac OS?
If you use Parallels then what option was selected in "The integration with Mac"section of Parallels installation?

>>WMAudio Encoder DMO and  WMVideo 9 Encoder DMO are not accepted natively by Mac.
Please let me know in details what result you have received with these codecs?

Do you have these codecs in the "Options" -> "Video" tab -> "Video compressor" combobox list?

I've tried to launch HyperCam 3 via Parallels and received the following result: the desktop of Windows and all its objects could be recorded by HyperCam but Mac dektop can't (there is the gray screen insteed of Mac OS objects).
I've selected the "Integration with Mac" section "Like a PC" while the installation. Possibly with the alternative option there will be another result.

As the temporary solution you can copy/paste your promoting tutorials (especially if they are in the pdf file format) to the Windows desktop and record them using HyperCam 3. The Parallels application installed with "Like a PC" option is required for this.
Thank you.

750

Video Splitter / Re: Editing more than one audio track

« on: April 29, 2014, 10:48:16 PM »

Hello alptea,

Thank you for your post.

Regrettably Video Splitter saves at the present time only one audio track in the output file.
We will possibly add such feature to Video Splitter's next releases.
If such version appear in future I'll post at this thread.