Messages

871

SolveigMM AVI Trimmer / Re: SMM_AVITrimmer.exe has stopped working

« on: June 18, 2013, 12:06:07 AM »

Hello jexsna,

Thank you for your question.

Unfortunately we have not received answer from ICT-TECH.

If you have the same problem with your file on the latest version of AVI Trimmer + MKV , then could you please upload your file to any file host service to reproduce it at our end and fix it?
Please specify start and stop time positions were chosen for your fragments.

Thank you in advance.

872

Video Splitter / Re: Multiple join jobs as batch

« on: June 17, 2013, 11:52:27 PM »

Hello ronnymue,

Thank you for your question.

You can use Batch console of Video Splitter to fulfill this task.

1) Load to the Join Manager files you would like to join. Then go to File -> Save join list.
2) Clear files from the Join Manager and open other files you would like to join (the second task). Go to File -> Save join list and save the second list under the another name.
3) Repeat steps 1-2 for as many tasks for joining you have.
4) Open your saved join lists in the Notepad. Copy from your join lists text that starts from <group name=... and ends with </group> and paste it to the place after </group> of the first join list.

5) Go to C:\Program Files\Solveig Multimedia\SolveigMM Video Splitter, find the "SMM_BatchSplit.exe" in the folder and drag your saved join list with several tasks on "SMM_BatchSplit.exe".

The processing of your tasks will be started.

873

Video Splitter / Re: Runtime Error when cutting mkv

« on: June 17, 2013, 10:26:28 PM »

Hello reyscorpio,

Thank you for your question.

Unfortunately this error was not reproduced on the 3.6.1305.24 version from the Video Splitter home page and the beta version.

And we have not unfortunately received the input mkv file from Flo to reproduce the problem on our end.

If you have the same problem with some of the above versions of Video Splitter could you please upload your input file to any file host service?

Also please send to support(at)solveigmm(dot)com the the project file (go to File -> Save Project as after selection the fragments for saving).

874

HyperCam / Re: 125% dpi cant se the full program

« on: June 17, 2013, 09:55:43 PM »

Hello idgforum,

Thank you for contacting us.

You can move the program by clicking on any area of the program's window and moving it down by holding the mouse button.

If you use registered version, you can also minimize HyperCam view by clicking the Help button.

You can select the convenient view of HyperCam after recording start in Options -> Interface -> HyperCam window when recording combobox.

Also you can try to change resolution of your system. If it is lower then recommended some items may not fit on the screen (800х600 instead of recommended 1920х1080).

According to error message, could you please record and send us log files to support(at)solveigmm(dot)com.

Please find here how you can get them:
http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3

Also please send us screenshots of your settings (Options -> Video/Audio/Extras/Interface tabs).

Please specify what operating system you use.

Thank you in advance.

875

Обсуждение продуктов на Русском языке / Re: Функции которых не хватает для идеала.

« on: June 17, 2013, 08:31:30 PM »

Здравствуйте,  VVi3ard,

Спасибо за сообщение.
Мы подумаем о возможности добавления данных функций в будущие выпуски программы. 

876

Video Splitter / Re: Can't load mkv file

« on: June 13, 2013, 09:54:02 PM »

Hello Gideonk,

Thank you for contacting us.

Could you please upload for us this file to any file host service, for we could reproduce and fix the problem?

You can use any file host service, e.g. dropbox.com or filedropper.com.

Thank you in advance.

877

Video Splitter / Re: Always Obey sample times ?

« on: June 10, 2013, 09:29:58 PM »

Hello Jack,

Thank you for your question.

"Obey sample times" works only for AVI files.
If you have noticed sync issues with output AVI files you can try to edit your file with this enabled setting.

878

HyperCam / Re: By default, what is Hypercam's Aspect ratio?

« on: June 03, 2013, 08:40:16 PM »

Hello sjs94704,

Thank you for your question.

There is no default aspect ratio for HyperCam recordings. The aspect ratio is determined by the size of the selected recording area.

You can check the aspect ratio of your video with "MediaInfo" (right mouse click on the file ans select "MediaInfo").

879

Video Splitter / Re: Frame accurate smart mode Transitions in the future?

« on: May 31, 2013, 08:55:32 PM »

Hello Jack,

Thank you for questions.

Now its possible from frame accurate splitting and joining at key frames also at other frames by re encoding just a few frames there right?

Yes, you are right.

So will it be possible to do transitions the same way

We will possibly add such feature to Video Splitter next releases. Exact time when it will be ready is still unknown.

880

Diskussion der Produkte auf Deutsch / Re: Audio-Bearbeitung

« on: May 30, 2013, 10:24:49 PM »

Hallo SooniC,

Wir werden über Ihrem Vorschlag nachdenken und möglich werden wir diese Funktion in die zukünftigen Versionen des Programms hinzufügen.

881

Video Splitter / Re: Video scroller bar not working.

« on: May 22, 2013, 10:39:46 PM »

Hello robbie303,

Thank you for your post.

Please try to use the latest beta version of Video Splitter, will you have any problems with it?

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

If the problem still remains with this version, then please specify the name of your video card and send us please the information about your system.

To get it go to Start - > Run... - > enter "dxdiag.exe". In the opened window click on "Save All Information" window.

Please send us the "DxDiag.txt" file that will be created.

Also please try to install K-lite codec pack, e.g. from the link below:
http://codecguide.com/download_k-lite_codec_pack_mega.htm

After that please open your wmv file in Windows Player Classic then go to Play - > Filters and check please what name of video render is used.



Thank you in advance.

882

SolveigMM AVI Trimmer / Re: SMM_AVITrimmer.exe has stopped working

« on: May 18, 2013, 12:05:04 AM »

Hello ICT-TECH,

Thank you for your post.

Do you use the latest AVI Trimmer + MKV version available from our website?

http://www.solveigmm.com/download/SolveigMM_AVI_Trimmer_MKV.exe

The latest one is 2.0.1210.11 (you can check the version by clicking on the left upper icon of AVI Trimmer + MKV).

Could you please send us this file for we could reproduce the problem on our end? You can upload it to any file host service. e.g. filedropper.com or dropbox.com.

Thank you in advance.

883

HyperCam / Re: problem when recording with hypercam 3.5

« on: May 13, 2013, 10:23:32 PM »

Hello kampret,

Thank you for your answer.
Please check the "Capture layered windows" field before recording in Options -> Extras tab.
This should help.

884

HyperCam / Re: after 7 minutes audio skips

« on: May 13, 2013, 09:29:10 PM »

Hello drewski,

Please try to use the latest beta version of HyperCam.

This problem should be fixed in it. Please download it from direct link below:

http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe

If the problem remains, could you please record and send us log files (suuport(at)solveigmm(dot)com).  Here is the guideline on how to get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3/

If you record something from the web please specify the link.

Thank you in advance.

885

HyperCam / Re: problem when recording with hypercam 3.5

« on: May 09, 2013, 12:10:04 AM »

Hello kampret,

Thank you for your post.

Unfortunately I've not reproduced this problem on our end.

Could you please try to use the beta version of HyperCam? It has successfully recorded "Performance Monitor" of Advanced Sytemcare.

http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe

Try to enable also the "Capture layered windows" setting in Options -> Extras and try to select another Video compressor (e.g. WMVideo 9 Encoder DMO) in Options -> Video, will it help you?

Thanks.