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Topics - citlee

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Video Splitter / Hanging during splitting
« on: May 15, 2016, 11:08:47 PM »
I am trying to cut a video into fragments for use in another app, hence being interested in the "smart rendering" feature where only the part between K frames is rerendered. Unfortunately I can only do between 0 and 5 of these for each time I launch the program - the issue described here: http://www.solveigmm.com/forum/index.php?topic=4979.0 is basically what I am seeing - that dialog appears and the progress bar never increases. Sometimes the Cancel button works, sometimes not and I have to End Task. This is not a new problem (I bought Solveig MM Video Splitter Home Edition in November 2015) and is persisting between versions. If I can successfully Cancel a failed fragment save, then the same thing happens again when I try to save it again. I have to close the program and reopen it in order to save the fragment. After doing that, I can usually save 1-2 fragments, but sometimes it's 0, sometimes it might be up to 5, before the same issue reappears.

It is, to put it nicely, utterly infuriating.

If I try to Save All Fragments As (which I would much rather do) instead of individual Save Selected Fragment As, the first 0-4 are usually OK, but then a couple of "junk" files get created (not valid video, size varies, often 356 or 752 bytes, maybe a couple of kb), and it eventually reverts to the stuck dialog behaviour above.

System & file details:
Machine: i7-6700K, 16GB RAM, Windows 10 Home 64bit
Currently, SolveigMM Video Splitter Home Edition v5.2.1603.25 (but has happened with every version since I bought it)
SolveigMM says the Input file video format is MPEG4 AVC and Audio is AAC, here's the lightly edited MediaInfo output:
General
ID                                       : 1 (0x1)
Format                                   : MPEG-TS
File size                                : 15.7 GiB
Duration                                 : 10h 4mn
Overall bit rate mode                    : Variable
Overall bit rate                         : 3 715 Kbps

Video
ID                                       : 257 (0x101)
Menu ID                                  : 1 (0x1)
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L4
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : 27
Duration                                 : 10h 4mn
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 60.000 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : sYCC
Matrix coefficients                      : BT.709

Audio
ID                                       : 256 (0x100)
Menu ID                                  : 1 (0x1)
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format version                           : Version 4
Format profile                           : LC
Muxing mode                              : ADTS
Codec ID                                 : 15
Duration                                 : 10h 4mn
Bit rate mode                            : Variable
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Frame rate                               : 46.875 fps (1024 spf)
Compression mode                         : Lossy
Delay relative to video                  : -28ms

As you can see from above, it's quite large so posting the video is pretty much out of the question.

I am cutting up video from Twitch (twitch.tv), which is where all the files I work with are from. The same issue has happened on every single one I've used.

Is there a debug console I can run to find out what it's dying on? It seems like some internal process fails and never tells the front end there's an error. Anything else I can do?

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