Author Topic: Can't render mp4 video in Windows XP.  (Read 6150 times)
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« Reply #2 on: June 14, 2016, 09:07:30 PM »
Hello kriper,

Thank you for your post.

Please try at first to install K-lite Codec Pack Mega to your system:

http://www.codecguide.com/download_k-lite_codec_pack_mega.htm

If this will not help, please try to reinstall Video Splitter.

I recommend to try to uninstall it from your computer at first (you can use Start -> All programs -> Solveig Multimedia -> SolveigMM Video Splitter Home Edition -> Uninstall  or Windows Control Panel).

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files\Common Files\Solveig Multimedia"

In case of 64 bit system folders will be:

"C:\Program Files(x86)\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files(x86)\Common Files\Solveig Multimedia"

If there will be any files in this folders please delete them manually from these folders.

Then you could install the product again.

Please use the link below to download the latest version:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_2_Beta.exe

Will it help you?
Regards,
Olga Krovyakova
Solveig Multimedia

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« Reply #1 on: June 11, 2016, 07:23:25 AM »
In Windows XP I get this error message.
What is the solution?
« Last Edit: October 21, 2022, 06:51:00 PM by Maxim.Sakhankov »