Author Topic: Video Splitter 2.x crashes under Vista when ...  (Read 14019 times)
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« Reply #3 on: June 17, 2008, 02:30:03 PM »
... loading more than ONE AVI input file (happens with most - but not all - AVI files, German PAL 720x576 format).

Details: when loading and splitting the first AVI file - it works. When I then open the next AVI file (or, if the next AVI file will be processed in a batch run) then VideoSplitter immediately crashes and terminates with a cryptic error message (see below), even before starting a new splitting process. So up to now I cannot use batch processing and I have to terminate and re-run VideoSplitter after each splitting process to avoid crashes. This is very nerving and time consuming.

I already reported this error via EMail in February and March, but the problem still remains (even with current 2.1 version).

On a XP machine this error does not happen !! (But unfortunately the XP machine is my low-powered Notebook, so using this machine is not a real remedy).

Kpl1949

Error Message (e.g.):
Problemsignatur:
  Problemereignisname:   APPCRASH
  Anwendungsname:   SMMVSplitter.exe
  Anwendungsversion:   2.1.804.20
  Anwendungszeitstempel:   4832ef33
  Fehlermodulname:   SMMVSplitter.exe
  Fehlermodulversion:   2.1.804.20
  Fehlermodulzeitstempel:   4832ef33
  Ausnahmecode:   c0000094
  Ausnahmeoffset:   000a07db
  Betriebsystemversion:   6.0.6000.2.0.0.256.1
  Gebietsschema-ID:   1031
  Zusatzinformation 1:   ac19
  Zusatzinformation 2:   dc39d4b069ef600e6bc7977daff2fe39
  Zusatzinformation 3:   4f7b
  Zusatzinformation 4:   f34fdf44447cdaa47e6ff2f38705f631

 


Fixed. Please use 2.1.806.17 ver.
http://solveigmm.com/files/SolveigMM_Video_Splitter_2_1.zip
Regards,
Dmitry Vergeles
Solveig Multimedia

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« Reply #2 on: May 11, 2008, 09:36:52 AM »
hello kpl1949,

Thank you for info. We will try to replicate the issue and fix it shortly.
Regards,
Dmitry Vergeles
Solveig Multimedia

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« Reply #1 on: May 10, 2008, 12:32:27 PM »
... loading more than ONE AVI input file (happens with most - but not all - AVI files, German PAL 720x576 format).

Details: when loading and splitting the first AVI file - it works. When I then open the next AVI file (or, if the next AVI file will be processed in a batch run) then VideoSplitter immediately crashes and terminates with a cryptic error message (see below), even before starting a new splitting process. So up to now I cannot use batch processing and I have to terminate and re-run VideoSplitter after each splitting process to avoid crashes. This is very nerving and time consuming.

I already reported this error via EMail in February and March, but the problem still remains (even with current 2.1 version).

On a XP machine this error does not happen !! (But unfortunately the XP machine is my low-powered Notebook, so using this machine is not a real remedy).

Kpl1949

Error Message (e.g.):
Problemsignatur:
  Problemereignisname:   APPCRASH
  Anwendungsname:   SMMVSplitter.exe
  Anwendungsversion:   2.1.804.20
  Anwendungszeitstempel:   4832ef33
  Fehlermodulname:   SMMVSplitter.exe
  Fehlermodulversion:   2.1.804.20
  Fehlermodulzeitstempel:   4832ef33
  Ausnahmecode:   c0000094
  Ausnahmeoffset:   000a07db
  Betriebsystemversion:   6.0.6000.2.0.0.256.1
  Gebietsschema-ID:   1031
  Zusatzinformation 1:   ac19
  Zusatzinformation 2:   dc39d4b069ef600e6bc7977daff2fe39
  Zusatzinformation 3:   4f7b
  Zusatzinformation 4:   f34fdf44447cdaa47e6ff2f38705f631