Author Topic: BLACK SCREEN  (Read 7050 times)
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« Reply #2 on: July 18, 2017, 04:01:51 PM »
Hello HL99,

The problem could be in a default renderer for video. Please try to select different renderer.
Please, push "Ctrl+P" or go to "Control"-"Preferences" ("操作"-"首选项") menu
Then go to "Playback Settings" (回放设置) and try to change Video Renderer (视频渲染器) to a different one.

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« Reply #1 on: July 10, 2017, 12:55:32 AM »
SolveigMM Video Splitter Business Edition 6_1_1705_18
I only see a black screen when I drag my file to start, this happens to all type and format of my video file
I have tried to click the two buttons on the bottom left hand corner, nothing happens.
How can I fix this?

This is what it looks(image):