Stuck in "Now splitting the sequence"

[collins75]

SolveigMM Video Splitter Home Edition
Installed Version: 7.0.1901.23
Version 7.0.1812.21

with Windows 7.

The same thing has happened to me a few days ago. After cutting a sequence and selecting Save, the program crashes, or starts and never finishes.  I've tried these formats:  MPEG-4. AVC  and MKV. HEVC which always used to work.

[irene188]

Is it an AVC (h.264 format) or an HEVC encoded file. You can easily check this with MediaInfo.

Hi, they are AVC.

[hurricane51]

Is it an AVC (h.264 format) or an HEVC encoded file. You can easily check this with MediaInfo.

[Olga Krovyakova]

Hello irene188,

Unfortunately this issue is still in our "to do" list. As soon as the bug will be resolved and product updated I'll write here.
Thank you for your patience.

[irene188]

Any news or updates?

[Olga Krovyakova]

Hello irene188,

Thank you for your post.

We have reproduced this issue with some our files. As soon as it will be fixed, we'll write here.

[irene188]

Hi,

I am trying to edit .mkv (720p) files (file sizes range from 500-600 MB). But it gets stuck during the "Now splitting the sequence" process after I press the Save button. It just goes on and on and never completes.

It doesn't make sense because about 2 days ago I was able to successfully edit videos with the same specifications (mks, 720p etc...).

Can anyone help me? I'm using the trial version of the Home edition.

Thanks