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Splitter stopped working, asking internet connection, but internet is working

Started by remix1019, March 02, 2025, 10:23:00 AM

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Olga Krovyakova

Hello,

Thank you for letting us know about your result.
If there will be any questions, please let us know.
Best Regards,
Olga Krovyakova
Solveig Multimedia

remix1019

Many thanks, it's working again. As I already mentionend, as I use just basic trimming of MP4 videos, V7.x is still enough for me.

Olga Krovyakova

Hello,

Thank you for your post.
I've reset your previous activation for your license key, please try to register it again with your license key.

I would like to draw your attention to the possibility of upgrading your current license key to the latest version 8 of Video Splitter Home Edition.

We offer two options for upgrading to version 8 of Video Splitter: upgrade to the one year subscription (with 40% discount from the regular price) or upgrade to the perpetual license (with 20% discounted price).

With version 8 it is possible to register the software on up to 5 computers and use it in the floating mode (not simultaneously).

If you would like to upgrade to version 8, please fill in the web form here:

https://www.solveigmm.com/en/support/upgrade/

See new features of Video Splitter 8 here:
https://www.solveigmm.com/blog/en/video-splitter-8-new-features/

If you have any questions, please feel free to ask.

Best Regards,
Olga Krovyakova
Solveig Multimedia

remix1019

Since several days ago, when opening VideoSplitter I get the message "To verify your license Internet is required" and when I'm pushing the button "Verify" the program closes right away. My Internet is working fine and I do not understand, why the program is not recognizing that. In the meantime the grace days are 0 and I cannot use the splitter anymore.
I'm still using "SolveigMM_Video_Splitter_Home_Edition_x64_7_6_2210_04" as I need only basic features and this worked fine for me so far, untill now this internet issue which stopped me from using.
I deinstalled and reinstalled the program, but on opening it reacts still the same.
How can I get the program working again?