Author Topic: com object error  (Read 17192 times)

Offline Dmitry Vergeles

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Re: com object error
« Reply #17 on: November 11, 2009, 08:56:52 PM »
please try to install the update http://www.solveigmm.com/files/SolveigMM_AVI_Trimmer_1_6.zip
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Dmitry Vergeles
Solveig Multimedia

Offline capal4321

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Re: com object error
« Reply #16 on: November 08, 2009, 10:16:01 PM »
start from 00
and stop at around 4 secs 13

Offline Dmitry Vergeles

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Re: com object error
« Reply #15 on: November 08, 2009, 09:03:15 PM »
In this case, please specify start stop postionons of a fragment you try to edit?
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Dmitry Vergeles
Solveig Multimedia

Offline capal4321

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Re: com object error
« Reply #14 on: November 08, 2009, 08:26:09 PM »
Hi, Thanks,
I tried uninstalling and installed as per your latest instruction using the link and copied the patch to the solveig directory and the same problem persist.

See below error msg again.

Thanks,

Michael

ps. i sent the error screen print .

Offline Dmitry Vergeles

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Re: com object error
« Reply #13 on: November 08, 2009, 07:33:13 PM »
jr. in this case, please uninstall the version you have.
then download and install that one
http://www.solveigmm.com/files/SolveigMM_AVI_Trimmer_1_6.zip

After that replace new filter SMM_Trimmer.ax.

Please check that you re-write the old one, and try it again.

Regards,
Dmitry Vergeles
Solveig Multimedia

Offline capal4321

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Re: com object error
« Reply #12 on: November 08, 2009, 07:11:27 PM »
i did exactly as told. Unzipped the file and place the file smm_trimmer.ax in the solveig folder and try to rerun the program and the same problems arose.

i will try and reboot and see if that helps.
Thanks
M

Offline Dmitry Vergeles

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Re: com object error
« Reply #11 on: November 08, 2009, 06:43:09 PM »
Hello Michael

The bug has been fixed.
Just download, uzip and replace SMM_Trimmer.ax

Usually installator puts it to "C:\Program Files\Common Files\Solveig Multimedia" folder

The new file is available at this link:
www.solveigmm.com/files/utils/SMM_Trimmer_2009_11_08.zip

It will patch all of our products, WMP Trimmer Plugin, AVI Trimmer, Video Splitter.
We will do installations update shortly.

Thanks you fo the help and you file.
Regards,
Dmitry Vergeles
Solveig Multimedia

Offline Dmitry Vergeles

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Re: com object error
« Reply #10 on: November 08, 2009, 04:53:56 PM »
Hi michael,
Thank you for the file.

We contrived to replicate the crash with stcey1.AVI file and now are checking where the bug is located.
Let you know the results shortly. Thank you for your help.
Regards,
Dmitry Vergeles
Solveig Multimedia

Offline capal4321

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Re: com object error
« Reply #9 on: November 08, 2009, 01:24:09 PM »
i have uploaded to yousendit.com and hope you get it. thanks, michael

Offline Dmitry Vergeles

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Re: com object error
« Reply #8 on: November 08, 2009, 12:50:40 PM »
i tried to use those ftp details but does not seem to work. is the username = uploader?
and the rest as given?

Thanks,
M

Hello Michael,
Yes, the username = uploader and the rest as given.
If it does not work upload it please to any other place like www.yousendit.com
Regards,
Dmitry Vergeles
Solveig Multimedia

Offline capal4321

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Re: com object error
« Reply #7 on: November 08, 2009, 12:17:04 PM »
in the pm mail you sent me, i cannot hit reply because my PM was disabled.
Thanks

Offline capal4321

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Re: com object error
« Reply #6 on: November 08, 2009, 11:46:58 AM »
i tried to use those ftp details but does not seem to work. is the username = uploader?
and the rest as given?

Thanks,
M

Offline Dmitry Vergeles

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Re: com object error
« Reply #5 on: November 08, 2009, 10:13:46 AM »
what email address should i send it to. Thanks, Michael

what email address should i send it to. Thanks, Michael

HEllo Michael,

You can find your email adress at support page.
http://www.solveigmm.com/?Support&id=Feedback

Please find the ftp details at your PM
Regards,
Dmitry Vergeles
Solveig Multimedia

Offline capal4321

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Re: com object error
« Reply #4 on: November 07, 2009, 12:26:01 PM »
Please let me have ftp details. thanks, Michael

Offline capal4321

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Re: com object error
« Reply #3 on: November 07, 2009, 12:23:44 AM »
what email address should i send it to. Thanks, Michael