Author Topic: Registrator does not reconize Hypercam 3 activation code  (Read 7557 times)

Offline Maxim.Sakhankov

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Re: Registrator does not reconize Hypercam 3 activation code
« Reply #2 on: March 04, 2010, 06:34:40 AM »
Hello Jeff,
Sorry for delayed answer, we had some troubles with our e-mail system. As for your registration problem I suppose you use HyperCam installer version 3.0.912.7. If so, please update it with the latest version from here http://www.solveigmm.com/?Products&id=HyperCam  (currently it is 3.0.912.18), this should help you.
« Last Edit: March 04, 2010, 06:39:50 AM by Maxim.Sakhankov »

Offline jwhaynes

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Registrator does not reconize Hypercam 3 activation code
« Reply #1 on: March 02, 2010, 03:32:24 AM »
I've contacted support now twich with no luck. I'll start off by saying I'm very frustrated. The one reply I did recieve from support I was not able to reply back too. This is the error I get.

--- The following addresses had delivery problems ---

<>   (No delivery mechanism available.)
<>   (No delivery mechanism available.)

Here is my issue witht the product. I can activate Hypercam 3 with the registration code I was sent.

When I try and use the SolveigMM Video Splitter though I'm told I only have a evaluation version of Hypercam. When I use the Registrator utility to register the product the key that was sent that allows me to register Hypercam doesn't work.

I either need support to fix this or I need a refund.

Jeff Haynes
« Last Edit: March 04, 2010, 10:07:58 PM by Dmitry Vergeles »