output video problem

[Olga Krovyakova]

Hello minegroasprilla,

Thank you for your post and please excuse for the delayed answer.

Please try to set X264 encoder in preferences before the editing start.

You can select it in "Tools" -> "Preferences" -> "Smart mode settings" -> Encoders/decoders -> select X264 encoder (Custom) -> click the "Force selected" button -> click "OK" -> Trim the file.

You should get the higher quality on the output file with this codec.

[minegroasprilla]

mm, I downloaded latest Beta version and I have noticed that the problem is again: quality degradation.

[Olga Krovyakova]

Hello minegroasprilla,

Please use the link below to download version that saves the resulted file in the better quality:

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_4_5_1502_27_Beta.exe

[Olga Krovyakova]

Hello minegroasprilla,

Please excuse, the link is wrong. I will post the right link on Monday.

[minegroasprilla]

Hello minegroasprilla,

Please excuse for the delayed answer.

Please try the Business Edition version from the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_5_Beta.exe

Thank you.

Sorry, but Home Edition: Beta 4_5_1502_18 and Business Edition: Beta 4_5_1502_10.
So, Beta-Business Edition is not update?

[Olga Krovyakova]

Hello minegroasprilla,

Please excuse for the delayed answer.

Please try the Business Edition version from the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_5_Beta.exe

Thank you.

[minegroasprilla]

Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

We always appreciate any feedback, so please feel free to contact us.

Sorry Olga, but this Beta version is "Home Edition" and I have "Business Edition".
No beta version for Business Edition?.

Any answer?

[minegroasprilla]

Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

We always appreciate any feedback, so please feel free to contact us.

Sorry Olga, but this Beta version is "Home Edition" and I have "Business Edition".
No beta version for Business Edition?.

[Olga Krovyakova]

Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

We always appreciate any feedback, so please feel free to contact us.

[Olga Krovyakova]

Hello minegroasprilla,

Thank you for your post.

This issue regrettably is not fixed yet.
As soon as there will be news and updates, I'll post here.

[minegroasprilla]

no fix the problem yet.

[minegroasprilla]

Hello minegroasprilla,

I've reproduced the same issue with quality degradation on the output file when download the original file with Internet Download Manager.

We will add this bug to our "to do" list for fixing.

As soon as there will be any news or updates I'll post in this thread.

Ok, that quality degradation happens with join videos, too.

I'll wait for update. :)

[Olga Krovyakova]

Hello minegroasprilla,

I've reproduced the same issue with quality degradation on the output file when download the original file with Internet Download Manager.

We will add this bug to our "to do" list for fixing.

As soon as there will be any news or updates I'll post in this thread.

[minegroasprilla]

So, no answer, no help, no nothing

[minegroasprilla]

I need to extract the fragment from 00:08:02;07 to 00:08:04;14.

Bad quality is on the resulting-extracted video.

I downloaded Full video using Internet Download Manager (MP4-1080).

Here is the link for the resulting-extracted fragment: http://www.mediafire.com/download/jbaz8ez1yp5zaa6/FRAGMENT-BAD+QUALITY.mp4

mmm, I have cut other fragments and also notice the poor quality.