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Messages - Olga Krovyakova

Pages: 1 ... 32 33 [34] 35 36 ... 81
496
Hello mike2003,

If I have understood you correctly, you suggest to place the Options window on the one desktop entirely, not to cut this window if it is placed in the middle of two desktops.

We have reproduced this at our end and fix it in near future.

497
HyperCam / Re: Why big AVI cant be opened in adobe premiere pro?
« on: February 25, 2016, 06:20:37 PM »
Hello mike2003,

If you already have the Lagarith codec installed, please try to reinstall it from the link I've provided.

http://lags.leetcode.net/LagarithSetup_1327.exe

On our test computer we have also such codec and the reinstallation helped us to fix that issue in Adobe.

If the problem remains after reinstallation, please give the link to webpage where you have downloaded the codec.

498
Здравствуйте StartSelect,

Спасибо за обращение.

К сожалению, нам не удалось воспроизвести данную проблему с нашим файлами на версии по ссылке ниже.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_2_Beta.exe

Попробуйте, пожалуйста, установить ее и использовать, останется ли проблема? Если проблема останется, то не могли бы вы загрузить ваш исходный файл на какой-нибудь файлообменник, например, Google drive или Dropbox.com?

Заранее спасибо.

499
Video Splitter / Re: Audio Out of Sync
« on: February 24, 2016, 10:14:17 PM »
Hello sakahn,

Thank you for your post.

Please try to use the version available for the download from the following link:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_2_Beta.exe

If the issue remains with this version, could you please upload for us original input file to any file host service, e.g. Google drive or Dropbox.com?
Also please send us the project file. To get it select  fragments for saving then follow to File -> Save project as.

Thank you.

500
HyperCam / Re: How to disable Variable Frame Rate???
« on: February 20, 2016, 08:44:04 PM »
Hello mike2003,

I've reproduced async while playback of MP4 file with 30 fps in Adobe After Effects.
We will try to find out the solution for this issue.
As soon as there will be any news, I'll contact you.

501
HyperCam / Re: Why big AVI cant be opened in adobe premiere pro?
« on: February 20, 2016, 07:54:33 PM »
Hello mike2003,

Please try to install the latest codec from the link below and the issue with sync in Adobe Premiere should be fixed after that.

http://lags.leetcode.net/codec.html

The direct link to installer is http://lags.leetcode.net/LagarithSetup_1327.exe


502
HyperCam / Re: Why big AVI cant be opened in adobe premiere pro?
« on: February 19, 2016, 09:08:54 PM »
Hello mike2003,

Thank you for your post.

We have reproduced the issue with playback in Adobe After Effects and Premiere if record file with specified settings.

As soon as it will be fixed, I'll post the updated version here.

503
HyperCam / Re: How to disable Variable Frame Rate???
« on: February 19, 2016, 06:50:01 PM »
Hello mike2003,

If you set "5" for "Rate in frames per second" for "Record" and "Playback" settings in Options / Video tab then you will get the output file with constant frame rate.

504
SolveigMM WMP Trimmer Plug-In / Re: Consistent Crashing WMP
« on: February 15, 2016, 07:44:30 PM »
Hello skippyfx,

Thank you for your post.

Please try to install the latest version of WMP Trimmer Plugin 3 available for the download from the following link:

http://www.solveigmm.com/download/SolveigMM_WMP_Trimmer_Plugin_Home_Edition_3_0_Beta.exe

If the issue remains with this version, could you please upload for us original input MP4 file to any file host service, e.g. Google drive or Dropbox.com? Also please specify what time positions were selected for the fragments you would like to be saved.

Thank you.

505
Hello Ignat Miller,

Thak you for the file.

I've reproduced the issue you have reported.

As soon as it will be fixed, we post the updated version here.

506
Здравствуйте JD72,

Спасибо за файл.

Также воспроизвели проблему со звуком на нашей стороне.

Опубликуем поправленную версию, как она будет готова.

507
Здравствуйте, JD72!

Спасибо вам за файлы, проблему удалось воспроизвести.

Как только будет готово обновление с поправленным багом, мы напишем в этой теме.

508
Здравствуйте,

На версии по ссылке ниже мне не удалось воспроизвести указанную проблему со сменой битрейта.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_2_Beta.exe

Попробуйте, пожалуйста попробовать редактирование на этой версии. Если проблема останется, то не могли бы вы загрузить исходный файл на какой-нибудь сервис передачи файлов, например, Google drive или Dropbox.com?

Спасибо.

509
Hello Ignat Miller,

Could you please specify if you use Tools -> Slicing feature for this or you set markers then select "Save all fragments as"?

The link to the file you have provided in the first post unfortunately doesn't work, could you please fix it and upload the file?

Thank you.

510
Здравствуйте,

Версия с поддержкой AC3 звука для MP4 файлов доступна по ссылке ниже:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_2_Beta.exe


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