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Messages - Olga Krovyakova

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571
Video Splitter / Re: Placing markers only on mkv
« on: June 18, 2015, 11:10:09 PM »
Hi alien,

Please excuse for misunderstanding.

Regrettably Video Splitter doesn't save chapters and can't add chapters to files at the present time.
We will possibly add this feature to the product's next releases.
If there will be any news regarding this feature, I'll post here.

Thank you for contacting us, we highly appreciate any feedback.




572
Video Splitter / Re: Placing markers only on mkv
« on: June 18, 2015, 02:51:30 AM »
Hi,

Yes, of cause, just place the markers, click right mouse button at the Video Splitter's timeline and select "Save all fragments as" field from the context menu or follow to "File" menu and select "Save all fragments as" field.

Please take a look at this guideline for more details:
http://www.solveigmm.com/en/howto/how-to-split-video-into-fragments-with-video-splitter/

573
Video Splitter / Re: Placing markers only on mkv
« on: June 18, 2015, 01:48:42 AM »
Hello alien,

Thanks for contacting us.

Seems you have not set fragments that you would like to be deleted and saved. Please use buttons with "thumbs down" to set the fragment to be deleted while the editing.

Please see this guideline with step-by-step instructions on how to edit mkv files with SolveigMM Video Splitter:

http://www.solveigmm.com/en/howto/how-to-edit-mkv-file-with-video-splitter/

If there will be any additional questions please do not hesitate to contact us.

We highly appreciate any feedback.

574
Video Splitter / Re: Joined MTS file playable only in SolveigMM
« on: June 17, 2015, 09:26:36 PM »
Hello danfm,

Thank you for your post.

Could you please let me know what Video Splitter version you use at the present time?

You can check the version number at the Help -> About SolveigMM Video Splitter.

Regrettably I've not reproduced the same issue at our end with our files on the version 5.0.1503.17 and the latest beta. Could you please upload files you have tried to join to any file host service, e.g. Google drive or Dropbox.com?

Please let me know also your operating system.

Thank you a lot in advance.

575
Video Splitter / Re: Batch trimming a folder full of files?
« on: June 10, 2015, 03:16:44 AM »
Hello Epstein,

Good news regarding this feature request!

We discuss the possibility of adding the batch processing of folder with the number of video files to the Business Edition version of SolveigMM Video Splitter.

As soon as this feature will be ready, I'll post here.

Thanks.


576
Video Splitter / Re: Batch trimming a folder full of files?
« on: June 06, 2015, 01:35:48 AM »
Hello Epstein,

Thank you for your post.

Regrettably at the present time there is no such feature to batch process the folder of the files that is loaded to Video Splitter with the same parameters for trimming.

But this feature will be possibly added by our developers team in the next releases of the program.

Meanwhile you can use the "Keeps project settings (intervals, selected streams) for all files within a session" settings that helps to use the same time settings for all selected fragments. You can set this option in Tools menu -> Preferences -> Control panel.



If such feature appear in Video Splitter next releases, I'll post here.

Thank you.

577
General Discussion / Re: About video cutter
« on: June 03, 2015, 10:00:41 PM »
Hello Vipin,

Thank you for your post and your interest in SolveigMM Video Editing SDK.
I've already replied to your email from our support address.
Please check you mail. 

If there will be any questions, please feel free to ask.

578
Video Splitter / Re: Strange error message - need help
« on: May 26, 2015, 12:34:33 AM »
Hello Jochen,

Thank you for your confirmation.

If there will be any questions, please feel free to post here or contact us via e-mail.

We always appreciate any feedback.

579
Diskussion der Produkte auf Deutsch / Re: Lizenz Gelöscht
« on: May 25, 2015, 09:45:53 PM »
Hallo Boss01,

Danke für Ihre Nachricht.

Mailen Sie uns bitte den technischen Support (support(at)solveigmm(dot)com), unter Angabe Ihrer E-Mail-Adresse, Name, Firmenname, wenn es beim Kauf angegeben wurde, und Ich werde Ihnen helfen.

Mit freundlichen Grüßen,
Olga

580
Dear Wizard31,

Thank you for your post and letting us know about this. 

I've noticed some problems at our end.

As soon as this will be fixed, I'll post here.

581
Video Splitter / Re: output video problem
« on: May 15, 2015, 02:25:00 AM »
Hello minegroasprilla,

Thank you for your post and please excuse for the delayed answer.

Please try to set X264 encoder in preferences before the editing start.

You can select it in "Tools" -> "Preferences" -> "Smart mode settings" -> Encoders/decoders -> select X264 encoder (Custom) -> click the "Force selected" button -> click "OK" -> Trim the file.

You should get the higher quality on the output file with this codec.

582
Hello Bobj,

Thank you for your post and please excuse for the delayed answer.

This is a bug and it is in our "to do" list.

As soon as it will be fixed, I'll post here.

Thank you for your patience.


583
SolveigMM AVI Trimmer / Re: files hanging, cannot save properly
« on: May 13, 2015, 04:04:12 AM »
Hello Bobj,

Thank you for your post.

This is the bug in AVI Trimmer and it is already in our "to do" list.

As soon as it will be fixed, I'll post here.


584
Video Splitter / Re: Trial Version ?
« on: May 13, 2015, 03:52:21 AM »
Hello Rod,

Thank you for your post and please excuse for the delayed answer due to state holidays that we had in Russia from May, 9-11.

I've already replied to your email from our support address.

I would like to remind you that 3 operations within the one program launch is the limitation for the demonstration version. To have the next 3 operations just restart the program and you will be able to use Video Splitter again.

Please feel free to ask any additional questions if you have such.

585
Здравствуйте SHOOTnikMP,

Спасибо за ответ.
Данную проблему также удалось воспроизвести.
Как только будет найдено решение и появится обновленная версия,  я напишу в этой теме.

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