Messages

586

Обсуждение продуктов на Русском языке / Re: проблемы с записью звука

« on: September 08, 2015, 09:47:32 PM »

Здравствуйте iren,

Спасибо за сообщение.

Такая ошибка возникала на старых версиях программы.
Посмотрите, пожалуйста, какую версию вы используете.
Данную информацию можно найти кликнув на кнопку "О программе".

Последняя версия HyperCam 3.6 доступна для загрузки по ссылке:

http://www.solveigmm.com/download/SolveigMM_HyperCam.exe

Попробуйте переустановить программу, если вы используете не версию 3.6.1409.26.
Останется ли данная ошибка?

587

Обсуждение продуктов на Русском языке / Re: Проблемы с wmv

« on: September 08, 2015, 09:36:31 PM »

Здравствуйте, soriana,

Попробуйте, пожалуйста, использовать последнюю бета-версию Video Splitter 5 Home Edition:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_0_Beta.exe

Перед открытием файла в программе, на компьютере должен быть установлен кодек от GoToMeeting. Установите его, пожалуйста, либо переустановите программное обеспечение для GoToMeeting (если я правильно поняла, последняя версия не требует установки кодека дополнительно, как это описано здесь).

Если это не поможет, то не могли бы вы прислать образец файла, который вы открываете? Можно скинуть его на какой-нибудь сервис передачи файлов, например, Google drive или Dropbox.com

588

Video Splitter / Re: Seek for some advise on watermarking video tools

« on: August 27, 2015, 09:23:55 PM »

Hello Kristinford2014,

Thank you for your post and please excuse for the delayed answer.

If you would like to add your logo on the video file, then regrettably Video Splitter has not got such feature at the present time.

We will possibly add it to the product's next releases and if such feature appear in the product, we will post here.

589

Video Splitter / Re: "Now splitting the sequence... 0%"

« on: July 24, 2015, 08:22:19 PM »

Hello MegaZero,

Thank you for your reply.

The business edition version is available here.
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_5_0_Beta.exe

Still, how could the preview software be working and the full version not?

This is the bug of the version 5.0.1503.17. It is fixed in the current beta version 5.0.1506.30.

The guideline about how to edit subtitle streams that could be helpful for you is available here:

http://www.solveigmm.com/en/howto/how-to-edit-video-files-with-subtitles-with-video-splitter/

Video tutorial about editing files with subtitles:

https://youtu.be/b39pqEkPpcg

If there will be any additional questions, please do not hesitate to ask.

Thank you.

590

SolveigMM AVI Trimmer / Re: Missing audio codec

« on: July 21, 2015, 02:00:18 AM »

Hello chorne2k,

Thank you for your post.

I assume, your file has the PCM audio.
Regrettably this is a bug, if AVI file has DVSD video and PCM audio, there will not be audio saved.

591

Обсуждение продуктов на Русском языке / Re: Поддержка VC-1 кодека в Video Splitter

« on: July 21, 2015, 01:52:44 AM »

Здравствуйте SHOOTnikMP,

Спасибо за ваше сообщение.

Мы пытаемся пока воспроизвести какие-либо проблемы с DTS большого битрейта на нашей стороне.
Не могли бы вы уточнить подробнее какие именно проблемы с данными аудио дорожками у вас возникают?

592

Video Splitter / Re: Ability to batch join video files?

« on: July 21, 2015, 01:43:44 AM »

Hello scurvysauce,

Thank you for your  post.

This task can be done via Batch console of the Video Splitter Business Edition.
Please find below the example of code of .jxtl file.

<timelines version="2" >
<timeline>
<group output="C:\Test_full.mp3">
<task type="joining" />
<track video="-1" audio="-1" >
<clip src="C:\Test_part0.mp3" />
<clip src="C:\Test_part1.mp3" />
<clip src="C:\Test_part2.mp3" />
</track>
</group>
</timeline>
<timeline>
<group output="C:\1Test_full.mp3">
<task type="joining" />
<track video="-1" audio="-1" >
<clip src="C:\1Test_part0.mp3" />
<clip src="C:\1Test_part1.mp3" />
<clip src="C:\1Test_part2.mp3" />
</track>
</group>
</timeline>
<timeline>
<group output="C:\2Test_full.mp3">
<task type="joining" />
<track video="-1" audio="-1" >
<clip src="C:\2Test_part0.mp3" />
<clip src="C:\2Test_part1.mp3" />
<clip src="C:\2Test_part2.mp3" />
</track>
</group>
</timeline>
</timelines>

Regrettably we have got such tutorial at the present time, but here you can view how to use Batch console:

http://www.solveigmm.com/en/howto/how-to-delete-sound-from-mpeg-1-mpeg-2-files-in-batch-or-console-mode-with-video-splitter/

Please feel free to ask if there are any further questions.

593

Video Splitter / Re: "Now splitting the sequence... 0%"

« on: July 20, 2015, 08:07:26 PM »

Hello MegaZero,

Could you please let us know what version of Video Splitter you use?
This can be checked in Help -> About SolveigMM.

Please try to use the beta version available for download from the following direct link:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_0_Beta.exe

Will the issue remain with it?
If not, it would be highly appreciated if you could upload your input mkv file to any file host service, e.g. Google drive or Dropbox.com.

Thank you a lot. 

594

Video Splitter / Re: Having a maddeningly difficult time with simple selection operations

« on: July 04, 2015, 12:48:28 AM »

Hello kshetline,

Thank you for your post.

Seems you have put the slider on the second fragment that you would like to be deleted and right clicked on the timeline to choose "Save the selected fragment as". In this case the fragment that was selected for cutting out will be saved.

If you would like to save the first fragment please move the video slider to this fragment at first (its color will be changed to orange) and right mouse click then and select "Save Selected Fragment As..." (see picture below). 



If I'm wrong regarding your actions and selection, please send us screenshots of your step-by-step actions with the description.
You can send them in email to our support address (support(at)solveigmm(dot)com) or upload to any file host service.

Thank you.

595

Video Splitter / Re: Video Splitter *.WTV Support?

« on: July 04, 2015, 12:15:39 AM »

Hello Gloriaivy,

Thank you for your post and suggestion.

We will discuss possibility of adding WTV file format to the list of the supported formats of Video Splitter.
If such feature appear in the product, I'll post here.

Thanks.

596

Video Splitter / Re: Placing markers only on mkv

« on: June 23, 2015, 07:04:42 AM »

Hello allien,

If these fragments have the same parameters then you can join them using the Tools -> Join Manager of Video Splitter.
Please see our "How to" section of the website.

Regrettably Video Splitter doesn't save chapters after the joining and splitting at the present time, but we will possibly add such feature to its next releases.

597

Video Splitter / Re: Placing markers only on mkv

« on: June 18, 2015, 11:10:09 PM »

Hi alien,

Please excuse for misunderstanding.

Regrettably Video Splitter doesn't save chapters and can't add chapters to files at the present time.
We will possibly add this feature to the product's next releases.
If there will be any news regarding this feature, I'll post here.

Thank you for contacting us, we highly appreciate any feedback.

598

Video Splitter / Re: Placing markers only on mkv

« on: June 18, 2015, 02:51:30 AM »

Hi,

Yes, of cause, just place the markers, click right mouse button at the Video Splitter's timeline and select "Save all fragments as" field from the context menu or follow to "File" menu and select "Save all fragments as" field.

Please take a look at this guideline for more details:
http://www.solveigmm.com/en/howto/how-to-split-video-into-fragments-with-video-splitter/

599

Video Splitter / Re: Placing markers only on mkv

« on: June 18, 2015, 01:48:42 AM »

Hello alien,

Thanks for contacting us.

Seems you have not set fragments that you would like to be deleted and saved. Please use buttons with "thumbs down" to set the fragment to be deleted while the editing.

Please see this guideline with step-by-step instructions on how to edit mkv files with SolveigMM Video Splitter:

http://www.solveigmm.com/en/howto/how-to-edit-mkv-file-with-video-splitter/

If there will be any additional questions please do not hesitate to contact us.

We highly appreciate any feedback.

600

Video Splitter / Re: Joined MTS file playable only in SolveigMM

« on: June 17, 2015, 09:26:36 PM »

Hello danfm,

Thank you for your post.

Could you please let me know what Video Splitter version you use at the present time?

You can check the version number at the Help -> About SolveigMM Video Splitter.

Regrettably I've not reproduced the same issue at our end with our files on the version 5.0.1503.17 and the latest beta. Could you please upload files you have tried to join to any file host service, e.g. Google drive or Dropbox.com?

Please let me know also your operating system.

Thank you a lot in advance.