Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - Olga Krovyakova

Pages: 1 ... 38 39 [40] 41 42 ... 80
586
Video Splitter / Re: Strange error message - need help
« on: May 07, 2015, 10:31:50 PM »
Hello Jochen,

Thank you for your post and please excuse for the delayed asnswer.

This issue seems is already fixed in the beta version of Video Splitter available for the download at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_0_Beta.exe

Please let us know if it works ok with the file you have tried to edit.

587
Здравствуйте, SHOOTnikMP,

Да, программа поддерживает данный кодек. Но была обнаружена проблема с открытием таких файлов, если в них содержатся субтитры и они выбраны для просмотра и редактирования.
Мы планируем это исправить в ближайшее время.
В качестве временного решения проблемы, попробуйте, пожалуйста, отключить при открытии файла в диалоговом окне "Выбрать потоки", которое появится сразу после открытия файла, иконки напротив поля с субтитрами для просмотра и редактирования субтитров, как это сделано на скриншоте ниже:

http://www.solveigmm.com/images/stories/forum/2015-05-06_23-20.jpg

Как только появится обновление с поправленным багом, я напишу в этой теме.

588
Hello Olga,

Any developments?

Thanks.
Hello WorBry,

This issue is in our "to do" list at the present time.

As soon as there will be the updated version ready, I'll post here.

Thank you for your patience. 

590
Video Splitter / Re: WAV file from AVI in the batch mode
« on: April 28, 2015, 09:04:36 PM »
Hello Jiri,

Thank you for files you have sent us.

We have reproduced the issue you have reported.
It will be fixed in the near future.

As the temporary solution we recommend to open the xtl file you have sent us in the Batch Manager, save it in it and then use the saved file for console utility or change the project file manually to the following format.

<timelines version="2" >
   <timeline>
      <group output="C:\Users\olga\Videos\OUT\pok1_0001.wav" out_type="wav" >
         <track video="0" audio="1" text="0" accuracy="gop" >
             <clip src="G:\pok1.avi" start="0" stop="10000000" timeFormat="100ns_units" />
         </track>
      </group>
   </timeline>
</timelines>

591
Video Splitter / Re: WAV file from AVI in the batch mode
« on: April 25, 2015, 01:29:53 AM »
Hello Jiri,

Thank you for your post.

Regrettably I've not reproduced this issue at our end with "SMM_BatchSplit.exe" console utility or with Batch Manager.
Please specify what you do use, Batch Manager or "SMM_BatchSplit.exe" console utility to get this error?

Could you please send us the input avi file? You can upload it to any file host service, e.g. Google drive or Dropbox.com.

Thank you.

592
Hello WorBry,

Thank you for your post. We have already noticed such behaviour of Video Splitter.
We will try to fix this in near future.
I'll write here as soon as the updated version will be released.

Thank you.

593
Hello Jorge,

Please try to use version available at the link below. Possibly this issue is already fixed in it.

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_16_Beta.exe

Also try to enable "Obey sample times" setting in the Control menu before the editing.

If the issue remains with this version, could you please upload for us the original file you have tried to edit to any file host service, e.g. Google drive or Dropbox.com?
Also please sens us the project file. To get it select fragments for saving then go to File -> Save project as.

Thank you in advance.

594
Hello WorBry,

Thank you for your suggestions.

We will discuss them with our tean and possibly add them to Video Splitter's next releases.

If such features appear in the product, I'll post here.

595
Video Splitter / Re: Getting error message when trimming ts h.264 file
« on: April 21, 2015, 10:51:46 PM »
Hello marjamar,

Thank you for your post.

This issue is already fixed in the beta version of Video Splitter available for download at:

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_16_Beta.exe

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_16_Beta.exe

596
Hello WorBry,

Just for your knowledge, you can test it by clicking the "Later" button on the first window that will be opened after Video Splitter launching.

Thank you.

597
Video Splitter / Re: The file is damaged or has unsupported type
« on: April 17, 2015, 11:45:03 PM »
Hello SafeSailor,

Please use the latest Video Splitter beta from the link below. Will you get the same results if you reproduce such issue with Video Splitter and AVI Trimmer + MKV?

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_16_Beta.exe

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_16_Beta.exe

598
Hello WorBry,

Thanks for your patience.

Please try to use Video Splitter 5 beta version with the fixed issue at the link below. Will it also work at your end?

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_16_Beta.exe

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_16_Beta.exe


599
Hello Jochen,

The issue with error message in VLC media player of  Video Splitter output avi files was fixed in the beta versions available at the links below:

http://www.solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_6_Beta.exe
http://www.solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_6_Beta.exe

Please let us know if it also fixed at your end.

Thanks.

600
Video Splitter / Re: AVI audio sync issues - Video Splitter v4
« on: April 13, 2015, 11:51:13 PM »
Hello CharlesC,

Please try to use version 4.5 beta of Video Splitter. It should fix issues you have reported.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

Please let us know how it works at your end.

Pages: 1 ... 38 39 [40] 41 42 ... 80