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Messages - Olga Krovyakova

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601
Video Splitter / Re: Batch trimming a folder full of files?
« on: June 10, 2015, 03:16:44 AM »
Hello Epstein,

Good news regarding this feature request!

We discuss the possibility of adding the batch processing of folder with the number of video files to the Business Edition version of SolveigMM Video Splitter.

As soon as this feature will be ready, I'll post here.

Thanks.


602
Video Splitter / Re: Batch trimming a folder full of files?
« on: June 06, 2015, 01:35:48 AM »
Hello Epstein,

Thank you for your post.

Regrettably at the present time there is no such feature to batch process the folder of the files that is loaded to Video Splitter with the same parameters for trimming.

But this feature will be possibly added by our developers team in the next releases of the program.

Meanwhile you can use the "Keeps project settings (intervals, selected streams) for all files within a session" settings that helps to use the same time settings for all selected fragments. You can set this option in Tools menu -> Preferences -> Control panel.



If such feature appear in Video Splitter next releases, I'll post here.

Thank you.

603
General Discussion / Re: About video cutter
« on: June 03, 2015, 10:00:41 PM »
Hello Vipin,

Thank you for your post and your interest in SolveigMM Video Editing SDK.
I've already replied to your email from our support address.
Please check you mail. 

If there will be any questions, please feel free to ask.

604
Video Splitter / Re: Strange error message - need help
« on: May 26, 2015, 12:34:33 AM »
Hello Jochen,

Thank you for your confirmation.

If there will be any questions, please feel free to post here or contact us via e-mail.

We always appreciate any feedback.

605
Diskussion der Produkte auf Deutsch / Re: Lizenz Gelöscht
« on: May 25, 2015, 09:45:53 PM »
Hallo Boss01,

Danke für Ihre Nachricht.

Mailen Sie uns bitte den technischen Support (support(at)solveigmm(dot)com), unter Angabe Ihrer E-Mail-Adresse, Name, Firmenname, wenn es beim Kauf angegeben wurde, und Ich werde Ihnen helfen.

Mit freundlichen Grüßen,
Olga

606
Dear Wizard31,

Thank you for your post and letting us know about this. 

I've noticed some problems at our end.

As soon as this will be fixed, I'll post here.

607
Video Splitter / Re: output video problem
« on: May 15, 2015, 02:25:00 AM »
Hello minegroasprilla,

Thank you for your post and please excuse for the delayed answer.

Please try to set X264 encoder in preferences before the editing start.

You can select it in "Tools" -> "Preferences" -> "Smart mode settings" -> Encoders/decoders -> select X264 encoder (Custom) -> click the "Force selected" button -> click "OK" -> Trim the file.

You should get the higher quality on the output file with this codec.

608
Hello Bobj,

Thank you for your post and please excuse for the delayed answer.

This is a bug and it is in our "to do" list.

As soon as it will be fixed, I'll post here.

Thank you for your patience.


609
SolveigMM AVI Trimmer / Re: files hanging, cannot save properly
« on: May 13, 2015, 04:04:12 AM »
Hello Bobj,

Thank you for your post.

This is the bug in AVI Trimmer and it is already in our "to do" list.

As soon as it will be fixed, I'll post here.


610
Video Splitter / Re: Trial Version ?
« on: May 13, 2015, 03:52:21 AM »
Hello Rod,

Thank you for your post and please excuse for the delayed answer due to state holidays that we had in Russia from May, 9-11.

I've already replied to your email from our support address.

I would like to remind you that 3 operations within the one program launch is the limitation for the demonstration version. To have the next 3 operations just restart the program and you will be able to use Video Splitter again.

Please feel free to ask any additional questions if you have such.

611
Здравствуйте SHOOTnikMP,

Спасибо за ответ.
Данную проблему также удалось воспроизвести.
Как только будет найдено решение и появится обновленная версия,  я напишу в этой теме.

612
Video Splitter / Re: Strange error message - need help
« on: May 07, 2015, 10:31:50 PM »
Hello Jochen,

Thank you for your post and please excuse for the delayed asnswer.

This issue seems is already fixed in the beta version of Video Splitter available for the download at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_0_Beta.exe

Please let us know if it works ok with the file you have tried to edit.

613
Здравствуйте, SHOOTnikMP,

Да, программа поддерживает данный кодек. Но была обнаружена проблема с открытием таких файлов, если в них содержатся субтитры и они выбраны для просмотра и редактирования.
Мы планируем это исправить в ближайшее время.
В качестве временного решения проблемы, попробуйте, пожалуйста, отключить при открытии файла в диалоговом окне "Выбрать потоки", которое появится сразу после открытия файла, иконки напротив поля с субтитрами для просмотра и редактирования субтитров, как это сделано на скриншоте ниже:

http://www.solveigmm.com/images/stories/forum/2015-05-06_23-20.jpg

Как только появится обновление с поправленным багом, я напишу в этой теме.

614
Hello Olga,

Any developments?

Thanks.
Hello WorBry,

This issue is in our "to do" list at the present time.

As soon as there will be the updated version ready, I'll post here.

Thank you for your patience. 

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