Messages

601

Video Splitter / Re: Bad frames at splice points when trimming AVCHD files

« on: April 25, 2015, 12:28:27 AM »

Hello WorBry,

Thank you for your post. We have already noticed such behaviour of Video Splitter.
We will try to fix this in near future.
I'll write here as soon as the updated version will be released.

Thank you.

602

Video Splitter / Re: Video and Sound unsync in SolveigMM Splitter Home Edition

« on: April 24, 2015, 11:14:37 PM »

Hello Jorge,

Please try to use version available at the link below. Possibly this issue is already fixed in it.

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_16_Beta.exe

Also try to enable "Obey sample times" setting in the Control menu before the editing.

If the issue remains with this version, could you please upload for us the original file you have tried to edit to any file host service, e.g. Google drive or Dropbox.com?
Also please sens us the project file. To get it select fragments for saving then go to File -> Save project as.

Thank you in advance.

603

Video Splitter / Re: Bad frames at splice points when trimming AVCHD files

« on: April 22, 2015, 11:07:06 PM »

Hello WorBry,

Thank you for your suggestions.

We will discuss them with our tean and possibly add them to Video Splitter's next releases.

If such features appear in the product, I'll post here.

604

Video Splitter / Re: Getting error message when trimming ts h.264 file

« on: April 21, 2015, 10:51:46 PM »

Hello marjamar,

Thank you for your post.

This issue is already fixed in the beta version of Video Splitter available for download at:

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_16_Beta.exe

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_16_Beta.exe

605

Video Splitter / Re: Bad frames at splice points when trimming AVCHD files

« on: April 21, 2015, 09:58:29 PM »

Hello WorBry,

Just for your knowledge, you can test it by clicking the "Later" button on the first window that will be opened after Video Splitter launching.

Thank you.

606

Video Splitter / Re: The file is damaged or has unsupported type

« on: April 17, 2015, 11:45:03 PM »

Hello SafeSailor,

Please use the latest Video Splitter beta from the link below. Will you get the same results if you reproduce such issue with Video Splitter and AVI Trimmer + MKV?

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_16_Beta.exe

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_16_Beta.exe

607

Video Splitter / Re: Bad frames at splice points when trimming AVCHD files

« on: April 17, 2015, 11:06:52 PM »

Hello WorBry,

Thanks for your patience.

Please try to use Video Splitter 5 beta version with the fixed issue at the link below. Will it also work at your end?

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_16_Beta.exe

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_16_Beta.exe

608

Video Splitter / Re: VLC says "Index is missing"; anything to be done about this?

« on: April 15, 2015, 09:51:56 PM »

Hello Jochen,

The issue with error message in VLC media player of  Video Splitter output avi files was fixed in the beta versions available at the links below:

http://www.solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1504_6_Beta.exe
http://www.solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1504_6_Beta.exe

Please let us know if it also fixed at your end.

Thanks.

609

Video Splitter / Re: AVI audio sync issues - Video Splitter v4

« on: April 13, 2015, 11:51:13 PM »

Hello CharlesC,

Please try to use version 4.5 beta of Video Splitter. It should fix issues you have reported.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

Please let us know how it works at your end.

610

Video Splitter / Re: Can't start process for current task

« on: April 10, 2015, 10:12:09 PM »

Hello arminus,

Thank you a lot for file you have sent us.

We have reproduced the same issue at our end and will try to fix it in near future.

As soon as there will be the updated version ready, I'll post here.

611

Video Splitter / Re: Bad frames at splice points when trimming AVCHD files

« on: April 09, 2015, 07:37:27 PM »

Hello WorBry,

Thank you for files you have sent and excuse for the delayed answer.

We currently test them. As soon as there will be any results, I'll post here.

612

Video Splitter / Re: Can't start process for current task

« on: April 09, 2015, 07:30:18 PM »

Hello arminus,

Thank you for your post.

Please try to use the version available at the link below. Will ot fix this issue at your end?

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1503_23_Beta.exe

If not, could you please upload for us your input file to any file host service, e.g. Google drive or Dropbox.com and send us please the project file aslso. To get the project file select fragments for saving then go to File -> Save project as.

Thank you in advance.

613

Video Splitter / Re: VLC says "Index is missing"; anything to be done about this?

« on: April 06, 2015, 09:25:46 PM »

Hello Jochen,

Thank you for your post.

I've reproduced the same issue with our files and VLC palyer.

We will try to fix this issue at near future.

As soon as there will be the updated version ready, I'll post here.

614

Обсуждение продуктов на Русском языке / Re: Основные нововведения в версии 4 ?

« on: April 03, 2015, 10:43:55 PM »

Здравствуйте Aefremov,

У меня не проходит активация этой бета-версии моим кодом активации. В прошлый раз получалось.
Или, может, количество активаций ограничено?  Как бы мне активировать? Или скоро выйдет обновленная официальная версия?

Напишите, пожалуйста, к нам на support(at)solveigmm(dot)com, указав ваше имя, фамилию, email адрес.
Спасибо.

615

Video Splitter / Re: Bad frames at splice points when trimming AVCHD files

« on: April 03, 2015, 10:20:51 PM »

Hello WorBry,

Thank you for your reply.

Sure you can use any convenient for you file host service to send the file(s). Please specify our support(at)solveigmm(dot)com email address.