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Messages - Olga Krovyakova

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616
Video Splitter / Re: AVI audio sync issues - Video Splitter v4
« on: April 13, 2015, 11:51:13 PM »
Hello CharlesC,

Please try to use version 4.5 beta of Video Splitter. It should fix issues you have reported.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe

Please let us know how it works at your end.

617
Video Splitter / Re: Can't start process for current task
« on: April 10, 2015, 10:12:09 PM »
Hello arminus,

Thank you a lot for file you have sent us.

We have reproduced the same issue at our end and will try to fix it in near future.

As soon as there will be the updated version ready, I'll post here.

618
Hello WorBry,

Thank you for files you have sent and excuse for the delayed answer.

We currently test them. As soon as there will be any results, I'll post here.

619
Video Splitter / Re: Can't start process for current task
« on: April 09, 2015, 07:30:18 PM »
Hello arminus,

Thank you for your post.

Please try to use the version available at the link below. Will ot fix this issue at your end?

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1503_23_Beta.exe

If not, could you please upload for us your input file to any file host service, e.g. Google drive or Dropbox.com and send us please the project file aslso. To get the project file select fragments for saving then go to File -> Save project as.

Thank you in advance.

620
Hello Jochen,

Thank you for your post.

I've reproduced the same issue with our files and VLC palyer.

We will try to fix this issue at near future.

As soon as there will be the updated version ready, I'll post here.

621
Здравствуйте Aefremov,

Quote
У меня не проходит активация этой бета-версии моим кодом активации. В прошлый раз получалось.
Или, может, количество активаций ограничено?  Как бы мне активировать? Или скоро выйдет обновленная официальная версия?

Напишите, пожалуйста, к нам на support(at)solveigmm(dot)com, указав ваше имя, фамилию, email адрес.
Спасибо.

622
Hello WorBry,

Thank you for your reply.

Sure you can use any convenient for you file host service to send the file(s). Please specify our support(at)solveigmm(dot)com email address.

623
Dear WorBry,

Thank you a lot for your report.

Could you please upload for us the original input file(s) from your camcoder to e.g. Google drive or Dropbox.com to reproduce all this issues at our end?

Also please send us project files for all this issues. To get the project file select fragments for saving then Go to "File" menu -> Save project as.

Thank you in advance.

624
Video Splitter / Re: How to replace the audio track?
« on: April 03, 2015, 01:21:53 AM »
Dear Juri,

Thank you for your post.

Unfortunately this feature is not supported by current version of Video Splitter at the present time.
We will possibly add it in its future releases, the date when it will be added is yet unknown.

If this feature become available, I'll post in this thread.

625
Здравствуйте Aefremov,

Проблема с воспроизведением в Video Splitter MTS файла, который вы нам присылали, была решена в версиях, доступных по ссылкам ниже.

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_5_0_1503_23_Beta.exe

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1503_23_Beta.exe

Не могли бы вы подтвердить то, что проблема также решена на вашей стороне?

Спасибо.

626
Hi WorBry,

Thank you for your reply and glad to hear that the issue is fixed.

There was the bug in the previous version with opening of video track of some mts files.



627
Hello WorBry,

Thank you for your post.
Please try to use the version at the link below. Will it fix this issue?
http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_5_0_1503_23_Beta.exe

If not could you please upload the sample MTS file from your camcoder to any file host service, e.g. Google drive or Dropbox.com?

Please specify if you get any error messages on such files opening in Video Splitter.

Thank you in advance.

628
Video Splitter / Re: View only selected parts
« on: March 25, 2015, 02:45:19 AM »
Hello qz3fwd,

Thank you for your post.
I'm not sure if I've understood you correctly.
Would you like to mark fragments in Video Splitter and then playback the selected fragments in another program?

629
Diskussion der Produkte auf Deutsch / Re: Kann MKV-Datei nicht öffnen
« on: March 18, 2015, 03:51:22 AM »
Hallo Micha,

Danke für Ihre Nachricht.

Bitte versuchen Sie die neueste Version 5.0 verfügbar über den Link unten nutzen.

Herunterladen:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition.exe

Wenn das nicht hilft, bitte laden Sie Ihre Quelldateien in einem beliebigen Dateifreigabe, zum Beispiel, an Google Drive oder Dropbox.com um die Datei auf unserer Seite zu prüfen und das Problem zu reproduzieren.

Danke im Voraus.

630
Здравствуйте Aefremov,

Проблему удалось воспроизвести на нашей стороне (при открытии есть только аудио дорожка, видео не показывается).

Как только будет выпущена версия с поправленным багом, я напишу в теме.
Quote
А как мне мою официальную версию сплиттера сделать исправленной?
Вы выложили исправленную версию, но она beta.
Исправления багов по мере их решения вносятся в бета-версии программы, официальная версия содержит перечень поправленных багов.
Последняя официальная версия была выпущена сегодня и доступна для загрузки со страницы программы.

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