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Video Splitter / Re: Problem saving fragments from MPEG video
« on: May 12, 2014, 11:24:07 PM »
Hello Dbronst,
Please check first of all what Video Splitter version you use at the present time.
You can find it in the Help -> About SolveigMM Video Splitter.
I recommend to try to use the latest beta version of the product available at the following direct link:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe
If the reinstallation will not help please upload for us the MPEG2 file you have opened in the Video Splitter for we could reproduce this issue at our end. You can use any file host service to upload the file, e.g. Dropbox.com or Google drive.
Also please send us the project file. To get it select fragments for saving then go to menu File -> Save project as. Please send us the .ssp file that will be created.
Thank you in advance.
Please check first of all what Video Splitter version you use at the present time.
You can find it in the Help -> About SolveigMM Video Splitter.
I recommend to try to use the latest beta version of the product available at the following direct link:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe
If the reinstallation will not help please upload for us the MPEG2 file you have opened in the Video Splitter for we could reproduce this issue at our end. You can use any file host service to upload the file, e.g. Dropbox.com or Google drive.
Also please send us the project file. To get it select fragments for saving then go to menu File -> Save project as. Please send us the .ssp file that will be created.
Thank you in advance.