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Messages - Olga Krovyakova

Pages: 1 ... 53 54 [55] 56 57 ... 81
811
Beta Testing / Re: Splitter 4, auto slicing, AVI, FLV frame accuracy
« on: November 07, 2013, 11:38:17 PM »
Hello zeroFX,


Thank you for your question.

The date of release of Video Splitter version 4  is yet uknown.

Therefore it is hard to say at the present time if for purchases that are made at the present time will be free upgrades to version 4.

812
Video Splitter / Re: Sound always out of sync
« on: November 07, 2013, 10:31:03 PM »
Hello remix007,

You have wrote before that the 3.7 beta version has the fix of issue with MP4 audio/video being out of sync after cutting. Is it true? You can use your current license key to register the 3.7 beta version.

If you notice that there is the bug in the purchased version of Video Splitter we will try to fix it and offer your the update of the purchased version or free upgrade to the next major verison with the fixed bug (this is defined for each specific case).

813
Video Splitter / Re: Directly open Join Manager?
« on: November 05, 2013, 10:09:38 PM »
Hello bykfpuzz,

Regrettably there is not such feature to add the shortcut of Join Manager at the present time.

But as the temporary solution you can open it directly using command line mode.

1) Open Join manager and create join project file (in my case it will be List9.jxtl).
2) Delete lines with information about input and output files. It should be as below. Save it.

<timelines version="2" >
 <timeline>
  <group output="" >
   <task type="joining" />
   <track video="-1" audio="-1" >
   </track>
  </group>
 </timeline>
</timelines>

3) Open Far Manager program, browse to the folder with installed Video Splitter and specify the path to the Video Splitter exe file and path project file of join manager in "". In my case it will be as on the picture below:



4) Press "Enter" button.  Video Splitter with Join Manager will be opened.

814
Video Splitter / Re: Sound always out of sync
« on: November 05, 2013, 09:37:45 PM »
Hello Remix,

The next final release with fixes will be the release of version 4. 
The date when it will be released is yet unknown.

If there will be any updates of version 3 it will be posted on Video Splitter home page.

815
Video Splitter / Re: XLT for batch processor
« on: November 02, 2013, 12:37:33 AM »
Hello Waltera,

Please try to use the beta version of Video Splitter, i've not noticed any problems on joining of wmv files using Batch Console.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_0_Beta.exe

816
Hello hinata,

Thank you for your post.

The reason of the low video quality of the output file while recording with MJPEG compressor is in the compressor itself, not in HyperCam. And yes, this compressor doesn't have properties page.

Try to use another video compressor, e.g. WMVVideo 9 Encoder DMO.
Here is the guideline that can be helpful for you:
http://www.solveigmm.com/en/howto/how-to-achieve-a-good-video-quality-using-hypercam/

Quote
but I also went here on how to get MPEG audio layer 3 audio working. It throws up an error message, and I somehow damaged the MPEG 3 Layer encoder.

Could you please let us know what error message you get?

Quote
Also, I would like to have more information on the portable, as I couldn't read it correctly.

I've not understood what you mean by "I couldn't read it correctly". Could you please specified it more detailed?

By the way, if you would like to get more information about how to use HyperCam 3 please take a look on the our How to section of the website.

817
Hello segr,

Please try to use the version available from the link below. Will it solve the issue?

http://www.solveigmm.com/files/SolveigMM_Video_Splitter_3_6_1310_28_Beta.exe


818
Video Splitter / Re: .move file will not play
« on: October 29, 2013, 11:52:17 PM »
Hello njb,

The MOV files, that you have sent us now play in Video Splitter 4 beta.

In this version was added support of JPEG video codec for MOV files, which your files have.

You can try it from the link below:

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_4_0_1310_28_Beta.exe

Thank you for your patience.

819
Hello segr,

Our software engineer works on this issue.

He will write here in the near future when there will be any news.

Thank you for your patience.


820
Hallo Remix007,

Danke für Ihre Post.

Wir werden es in der allernächsten Zeit verbessern und wir werden hier der Update aufstellen kaum wird es bei uns erscheinen.

Danke für Ihre Geduld.

821
Video Splitter / Re: Problems with MP4
« on: October 25, 2013, 11:58:01 PM »
Hello mike70,

The mp42 video codec is not supported at present time. But we plan  to add such support.

Could you please help us with such file? Please upload it to any file sharing service, e.g. dropbox.com.

Thank you in advance.

822
Video Splitter / Re: Sound always out of sync
« on: October 25, 2013, 10:27:32 PM »
Hello remix007,

Thank you for your post.

If any other questions please feel free to contact us. 

823
Video Splitter / Re: In which directory screenshots are being stored?
« on: October 18, 2013, 11:23:18 PM »
Hello MichaelR,

Thank you for your answer and kind feedback.

We will possibly add such message box.

824
Video Splitter / Re: In which directory screenshots are being stored?
« on: October 17, 2013, 08:12:23 PM »
Hello MichaelR,

Thank you for your post.

The default directory to which screenshots are saved is:

C:\Users\User_name\Pictures\Solveig Multimedia\SolveigMM Video Splitter

Could you please let us know what version of Video Splitter you use? Will the Browse screenshot button work for the beta version below?

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Does this button not work or at all or it does not open the correct folder?

Do you see the timeline with thumbnails when the file from which you make screenshot is opened.

825
Hello segr,

Thank you for your post and the detailed description.

We are working on this issue, we post here later if there will be questions.

Thank you for your patience.

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