Messages

901

Video Splitter / Re: Interested, but have a couple of questions

« on: April 03, 2013, 08:37:09 PM »

Hello Recusant,

Unfortunately the exact time of version 3.7 release is not yet known.

We do our best to release it as soon as possible.

902

Video Splitter / Re: .move file will not play

« on: April 03, 2013, 08:25:39 PM »

Hello njb,

Thank you for files.

The problem was reproduced. We will try to fix it shortly.
I will post here as soon as the new update with fix will be released.

903

Video Splitter / Re: .move file will not play

« on: March 29, 2013, 08:44:40 PM »

Hello njb,

Thank you for your post.
Please try to open your file in the beta version:

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

If the problem remains, it will be helpful for us you could upload your file to any file host service, e.g. dropbox.com or filedropper.com for we could reproduce and fix the problem on our end.

Thank you in advance.

904

Video Splitter / Re: Interested, but have a couple of questions

« on: March 27, 2013, 05:06:30 PM »

Hello Recusant,

Thank you for your question.

The current beta version of Video Splitter saves now metadata from some files and some cameras.

Metadata saving for AVCHD files will be supported in the next releases of Video Splitter.

905

Video Splitter / Re: Splitting vob - Freezing after indexing

« on: March 26, 2013, 04:38:34 PM »

Hello schneider2403,

The bug was fixed in the beta version available for download from:

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Thank you for your patience.

906

Video Splitter / Re: Interested, but have a couple of questions

« on: March 25, 2013, 07:40:50 PM »

Hello Recusant,

Thank you a lot for the file.
We will try to add metadata feature saving for such files.

907

Video Splitter / Re: Interested, but have a couple of questions

« on: March 20, 2013, 01:12:44 PM »

Hello Recusant,

Please send us the link of the uploaded file to support(at)solveigmm(dot)com.
Thanks.

908

Video Splitter / Re: Recent File Lisdting

« on: March 19, 2013, 04:15:04 PM »

Hello dazzdarryl,

Yes, you can delete the recent files list in the beta version of Video Splitter.

Please download it from:
http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

To delete the recent files list go to File -> Recent files and choose "Clear History".

909

Video Splitter / Re: Interested, but have a couple of questions

« on: March 18, 2013, 07:59:41 PM »

Hello Recusant,

Thank you for your post.

We have beta version of Video Splitter that supports metadata saving.

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Files from different camcoders have specific metadata parameters.

So to be sure that Video Splitter save all metadata from your file, could you please upload for us sample of your file to any file host service, e.g. dropbox.com or filedropper.com?

Please let us know also what software do you use to view metadata in your files.

Thank you in advance.

910

Обсуждение продуктов на Русском языке / Re: Проблемы при загрузке .mkv Full HD 1080p

« on: March 13, 2013, 09:10:04 PM »

Здравствуйте luciymortem,

Спасибо за ссылку на файл.
Проблема действительно есть, постараемся ее исправить в ближайшее время.
Как только появится обновление, разместим в этой теме ссылку на него.

911

Video Splitter / Re: Theming, font size, background color, skins

« on: March 12, 2013, 05:13:12 PM »

Hello cutnpaste,

Thank you for your post.

Unfortunately theming feature is not supported in the current version of Video Splitter, there are no skins for Video Splitter, so there is no possibility to change UI view.
We will possibly add  such feature to Video Splitter next releases.

912

Обсуждение продуктов на Русском языке / Re: Проблемы при загрузке .mkv Full HD 1080p

« on: March 07, 2013, 04:21:04 PM »

Здравствуйте,

Спасибо за сообщение и извините за задержку с ответом.

Открываете ли Вы файл с локального или с сетевого диска?
При открытии с сетевого диска может возникать зависание, мы работает над исправлением данной ошибки.

Попробуйте, пожалуйста, использовать бэта версию программы, возникнет ли с ней описанная вами проблема при открытии файла с локального диска?

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Если проблема останется, не могли бы Вы прислать нам образец вашего файла для воспроизведения проблемы на нашей стороне?
Можно загрузить его на filedropper.com или dropbox.com.

Заранее спасибо.

913

HyperCam / Re: Can't start recording graph issue on Hypercam 3.2

« on: February 27, 2013, 07:09:44 PM »

Hello raybackjoe,

Thank you for contacting us.
Please try to use the latest beta version, will it help you?

http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe

If the problem remains with it please record and send us log files.

Here is the guideline on how to get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3/

Please send to us screenshots of your Options (Video, Audio, Extras, Interface tabs).

914

Video Splitter / Re: Splitting vob - Freezing after indexing

« on: February 27, 2013, 07:05:22 PM »

Hello schneider2403,

Thank you a lot for the file. The problem was reproduced.

We will try to fix it in near future and post here an update as soon as it will be ready.

915

Video Splitter / Re: Splitting vob - Freezing after indexing

« on: February 25, 2013, 04:55:27 PM »

Hello schneider2403,

Please try to use the latest beta version, I've noticed any problems with VOB files indexing with it.

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

If the problem remains with this version, could you please upload the sample of your file to any file host service, e.g. filedropper.com or dropbox.com?

Thank you in advance.