Messages

916

Video Splitter / Re: Interested, but have a couple of questions

« on: March 20, 2013, 01:12:44 PM »

Hello Recusant,

Please send us the link of the uploaded file to support(at)solveigmm(dot)com.
Thanks.

917

Video Splitter / Re: Recent File Lisdting

« on: March 19, 2013, 04:15:04 PM »

Hello dazzdarryl,

Yes, you can delete the recent files list in the beta version of Video Splitter.

Please download it from:
http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

To delete the recent files list go to File -> Recent files and choose "Clear History".

918

Video Splitter / Re: Interested, but have a couple of questions

« on: March 18, 2013, 07:59:41 PM »

Hello Recusant,

Thank you for your post.

We have beta version of Video Splitter that supports metadata saving.

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Files from different camcoders have specific metadata parameters.

So to be sure that Video Splitter save all metadata from your file, could you please upload for us sample of your file to any file host service, e.g. dropbox.com or filedropper.com?

Please let us know also what software do you use to view metadata in your files.

Thank you in advance.

919

Обсуждение продуктов на Русском языке / Re: Проблемы при загрузке .mkv Full HD 1080p

« on: March 13, 2013, 09:10:04 PM »

Здравствуйте luciymortem,

Спасибо за ссылку на файл.
Проблема действительно есть, постараемся ее исправить в ближайшее время.
Как только появится обновление, разместим в этой теме ссылку на него.

920

Video Splitter / Re: Theming, font size, background color, skins

« on: March 12, 2013, 05:13:12 PM »

Hello cutnpaste,

Thank you for your post.

Unfortunately theming feature is not supported in the current version of Video Splitter, there are no skins for Video Splitter, so there is no possibility to change UI view.
We will possibly add  such feature to Video Splitter next releases.

921

Обсуждение продуктов на Русском языке / Re: Проблемы при загрузке .mkv Full HD 1080p

« on: March 07, 2013, 04:21:04 PM »

Здравствуйте,

Спасибо за сообщение и извините за задержку с ответом.

Открываете ли Вы файл с локального или с сетевого диска?
При открытии с сетевого диска может возникать зависание, мы работает над исправлением данной ошибки.

Попробуйте, пожалуйста, использовать бэта версию программы, возникнет ли с ней описанная вами проблема при открытии файла с локального диска?

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Если проблема останется, не могли бы Вы прислать нам образец вашего файла для воспроизведения проблемы на нашей стороне?
Можно загрузить его на filedropper.com или dropbox.com.

Заранее спасибо.

922

HyperCam / Re: Can't start recording graph issue on Hypercam 3.2

« on: February 27, 2013, 07:09:44 PM »

Hello raybackjoe,

Thank you for contacting us.
Please try to use the latest beta version, will it help you?

http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe

If the problem remains with it please record and send us log files.

Here is the guideline on how to get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3/

Please send to us screenshots of your Options (Video, Audio, Extras, Interface tabs).

923

Video Splitter / Re: Splitting vob - Freezing after indexing

« on: February 27, 2013, 07:05:22 PM »

Hello schneider2403,

Thank you a lot for the file. The problem was reproduced.

We will try to fix it in near future and post here an update as soon as it will be ready.

924

Video Splitter / Re: Splitting vob - Freezing after indexing

« on: February 25, 2013, 04:55:27 PM »

Hello schneider2403,

Please try to use the latest beta version, I've noticed any problems with VOB files indexing with it.

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

If the problem remains with this version, could you please upload the sample of your file to any file host service, e.g. filedropper.com or dropbox.com?

Thank you in advance.

925

SolveigMM AVI Trimmer / Re: problem with audio using DV-AVI type I

« on: February 19, 2013, 07:04:02 PM »

Hello markjfs@gmail,

Seems you get another problem as was described by Reima.

When I look at the files in media info it looks like there is a single 12 bit 2 channel PCM (DV) audio stream.  However, when I playback in VLC it seems like there's only audio on the left channel, right channel is static.

Are you talking about output file?
If yes, could you please upload for us your original file for we could reproduce the problem on our end?
You can upload it on filedropper.com or adrive.com.
Please specify what start and stop time positions were chosen for your fragment(s). 

What version of VLC do you use?
Thank you in advance.

926

Video Splitter / Re: Support for .flv files?

« on: February 14, 2013, 04:28:38 PM »

Hello terratec1234,

Unfortunately can not reproduce this with our files on the recent 3.7.1302.12 version.

If you have the same problem with the file that you could send us, please upload it to any file host service, e.g. filedropper.com.
Also send us please the project file.

What version of Windows Media Player do you use?
I have not any problems with version 12.0.7601.17514. Try to update the player if you use the older version.

927

Video Splitter / Re: Support for .flv files?

« on: February 12, 2013, 06:50:52 PM »

Hello terratec1234,

Thank you for your post.

Unforunately we have not reproduced this problem on our side with our files on the latest beta version (3.7.1302.12).

Will you have the same problem on your end with it?

If you will reproduce it with "normal" video, could you please upload it to any file host service (e.g. dropbox.com). Please upload or send to suuport(at)solveigmm(dot)com also the project file.

928

Video Splitter / Re: How to Split MKV file with 2 Audio and Subtitle?

« on: February 06, 2013, 03:22:59 PM »

Hi magsood,

Thank you for your post.
This is in our "to do" list, but the exact time when this will be ready is not yet known.
Please keep an eye on this thread.

929

Video Splitter / Re: Very slugish/slow jumping from one part of video to another

« on: February 04, 2013, 02:47:42 PM »

Hello mkanet,

Thank you for your post.

Could you please try to use the latest beta version and let us know if the problem remains with it?

If you still have this problem could you please upload your file to any file host service (e.g. dropbox.com or filedropper.com)?

Thank you in advance.

930

SolveigMM AVI Trimmer / Re: Worked Fine Several Times, Then Stopped Working

« on: January 31, 2013, 05:02:46 PM »

Hello LaughingMan,

Thank you for the problem description.

It was reproduced, we will try to fix it in the nearest future.
I will post here as soon as the new update will be ready.