Messages

991

Video Splitter / Re: Subtitle support

« on: August 20, 2012, 02:39:10 PM »

Hello raving_raven,
Thank you for your question.

There is no exact date for subtitles support at present time. We will post as soon as there will be any news.
Thanks for your patience.

992

Обсуждение продуктов на Русском языке / Re: Video Splitter 3.2 c новыми возможностями для работы со звуко

« on: August 16, 2012, 06:20:52 PM »

Здравствуйте NHBFan,

Извините за задержку с ответом.

Не могли бы Вы загрузить Ваши файлы на какой-нибудь файлообменник, например, filedropper.com или wetransfer.com?

Заранее спасибо.

993

Video Splitter / Re: Error when joining m4v (H.264)

« on: August 15, 2012, 12:21:57 AM »

Hi cheerful,

Thank you for your answer. Yes, the log files could be helpful for us.
Please take a look on this page to record them properly.

If the problem will be reproduced on the small file in future, it will be great if you could upload it for us.

Thank you in advance.

994

Diskussion der Produkte auf Deutsch / Re: Video Splitter 3.2 MP4 (H.264) "Sequenz teilen läuft" hängt bei 0%.

« on: July 10, 2012, 12:09:15 AM »

Hallo Beoman,

Bitte versuchen Sie bitte diese Version, es sollte das Problem darin fixiert werden.

Könnten Sie über Ihr Ergebnis mitteilen?

Danke im Voraus.

995

Video Splitter / Re: Video Splitter *.WTV Support?

« on: July 05, 2012, 02:51:13 PM »

Hello psubsee2002,

Thank you for contacting us.

Could you please send us the example of such file for we could check this to be sure that such files are supported by Video Splitter?

You can upload it to any file host service, e.g. to dropbox.com or filedropper.com.

Thank you in advance.

996

Обсуждение продуктов на Русском языке / Re: Video Splitter 3.2 c новыми возможностями для работы со звуко

« on: June 29, 2012, 05:58:44 PM »

Добрый день, desdichado,

К сожалению не удалось воспроизвести зависание на нашем файле на последней версии SolveigMM Video Splitter (3.2.1206.13).

Если у Вас повторится эта проблема снова, не могли бы Вы прислать нам лог файлы? Здесь инструкция как их можно получить.

997

Video Splitter / Re: Elecard Watermark

« on: June 29, 2012, 05:37:08 PM »

Hello j_ac,

Thank you for contacting us.

Yes, watermarks are on the output files of the mpeg1, mpeg2, avc files.
After registration there will be no watermark.

Also, the fact that it has it adds that watermark, does that mean that the trimming is not lossless?

SolveigMM technology keeps 99% of data and only transcodes a few frames at the beginning and end of the video segments, so that files are also processed fast and lossless. This is for mpeg1, mpeg2, avc.

Also, I'm planning to replace my computer in 4 months. Would I be able to use my license to instal Video Splitter on that computer, or is the license computer specific?

You will be able to install Video Splitter on the new PC. You only need to ununstall it at first from your old PC and then install it on your new PC and register with your license key.

If any other questions please don't hesitate to ask.

998

Обсуждение продуктов на Русском языке / Re: Video Splitter 3.2 c новыми возможностями для работы со звуко

« on: June 28, 2012, 06:28:08 PM »

Здравствуйте desdichado,

Уточните, пожалуйста, какую версию программы вы использовали. Последняя доступна здесь.

Попробовала на различных MOV, программа работает без зависания. Возможно причина в особенности Вашего файла. Не могли бы Вы прислать нам образец вашего исходного файла для воспроизведения проблемы на нашей стороне?

Укажите, пожалуйста, какие интервалы были выбраны для фрагмента (ов).

Заранее спасибо.

999

Diskussion der Produkte auf Deutsch / Re: Video Splitter 3.2 MP4 (H.264) "Sequenz teilen läuft" hängt bei 0%.

« on: June 28, 2012, 01:54:14 PM »

Hallo Beoman,

Könnten Sie bitte Ihre Datei unter einem beliebigen Datei-Host-Dienst für laden uns das Problem auf unserer Seite zu reproduzieren konnten?

Sie können  z. B. dropbox.com oder filedropper.com verwenden.

Könnten Sie sich auch die Log-Dateien senden? Um sie zu erhalten, folgen Sie den Anweisungen unter den Link:

http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/

Danke im Voraus.

1000

SolveigMM WMP Trimmer Plug-In / Re: WMP Trimmer v.2.1.1202.29 slow to save trimmed file

« on: June 26, 2012, 03:17:24 PM »

Hello alvin.huff,

Thank you for your post.

I've sent you email. I copy it below.

First of all please try to use the latest WMP Trimmer Plugin version available for the download from:

http://www.solveigmm.com/download/SolveigMM_WMP_Trimmer_Plugin.exe

If this will not help, please specify file of what duration and size have you tried to trim?
How long did it take?

We could shortly help you if you send us your original file using any file host service (e.g. filedropper.com).
And please specify what time positions (end/stop time) were chosen for your fragment.

Thanks in advance.

1001

Video Splitter / Re: I Love SMM V-Splitter-Feature Request?

« on: June 25, 2012, 05:39:16 PM »

Hello bruceff,

Thank you for your post.

I just purchased the Video Splitter and it does exactly what  I've been looking for: easy, fast, frame-accurate trimming of h-264 files. I am thrilled with the product. I have run across a tiny number of .mkv files that it hangs on when opening, and I'll try to get you samples for analysis but my request is this.

Could you please upload your file to any file host service? E.g. filedropper.com or dropbox.com?

Can you add a feature (button or menu item) that lets you quickly change the view of the video file to its true resolution/screen size? While it's nice that the software allows you to free-resize the view, it would be nice to be able to easily resize to the proper 624X352 (or whatever the actual resolution might be).

Thank you for the suggestion, we will consider it for the next releases.

1002

Обсуждение продуктов на Русском языке / Re: Video Splitter 3.2 c новыми возможностями для работы со звуко

« on: June 20, 2012, 07:23:55 PM »

Здравствуйте desdichado,

Хорошо, будем иметь Вас ввиду для тестирования. Спасибо за уточнения.

1003

Обсуждение продуктов на Русском языке / Re: Video Splitter 3.2 c новыми возможностями для работы со звуко

« on: June 18, 2012, 07:18:52 PM »

Здравствуйте, извините за задержку с ответом.

Да, возможно бы добавим такую функцию в будущие выпуски продукта, это может занять какое-то время.

1004

HyperCam / How to record both the game audio and narration with HyperCam 3

« on: June 13, 2012, 08:15:02 PM »

Hello,

Here is the small instruction on how to record game audio and narration simultaneously with HyperCam 3.

First of all, make sure that you have the proper settings in HyperCam 3 options before the recording.

1) Start HyperCam and go to Options



2) Choose the "Audio" tab.

Make sure that you have "System audio + Microphone" settings in the Audio compressor combobox.  "System audio + Microphone"  is used by default in the program.



3) To get the video of the best quality we recommend to use "WMVideo9 Encoder DMO" as the video compressor. Go to "Video" tab now and choose it.



4) Choose window, region or full screen mode for recording.



5) Start the recording by clicking the red "Record" button or F2 hot key.

6) Press stop button of the bottom tray bar or F3 hot key to stop your record.



That's all!

1005

Video Splitter / Re: Splitter hangs trying to trim video

« on: June 13, 2012, 05:49:48 PM »

Hello cheerful,

Thank you for reporting about this problem.

We have reproduced it, will let you know as soon as we will fix it.