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Messages - Yoshi

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1
Dear Yoshi,

Thank you  a lot for the file you have sent.
The second issue was also reproduced at our end and as soon as the updated version will be ready, we will write here.

The issue with sound in the output MOV and MP4 files was fixed in the version available for the download from the following link:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_5_2_Beta.exe

Please try to use it.

Hello Olga!

I downloaded and installed the version that you made available and I can report that the sound issue I had, has been solved. Thank you very much, you made me a happy camper.  :)

Having the rotate flag in an MP4 file being utilized by SolveigMM Video Splitter will be a nice extra for your customers.

As far as I know there are 4 rotate values: 0° (normal), 90°, 180° and 270°. But I'm sure your team knows this already. ;)

Thanks again,
Josh

2
Hello Yoshi,

Thank you for your post.
I've reproduced the same issue with some our MOV files. We will try to fix it in the near future.
As soon as the udated version will be ready, we will post it here.

According the second issue with MP4 rotate flag, could you please uplaod for us the sample input file with such flag to any file host service, e.g. Google drive or Dropbox.com to reproduce the issue at our end?

Thank you for your quick response and acknowledging my issues.

I just emailed you the Dropbox link to a small rotated video. If there is anything else I can do to help, please let me know.

Josh

3
The last 2 versions of Video Splitter Home Edition (5.2.1602.24 and 5.2.1603.25) do not process the sound of any of my H264 MOV video files correctly when written to disk. The sound seems to be "compressed together" at the beginning of the video file and the rest of the track is completely silent. I'm currently working with version 5.2.1512.16 which doesn't have that problem.

There is a second issue I have run into. I own an action camera that allows me to record a rotated video when I have the camera mounted upside down. My video editing software and video player(s) show the video correctly. (Not upside down!)

However, when I load such a video in SolveigMM Video Splitter, the MP4 rotate flag is ignored and the video is shown upside down. Not only does this behavior make it very difficult to work with the video, the rotate flag value in the video is also changed after writing the new file(s) to disk and my video editing software displays the video(s) now upside down too.

It is clear that SolveigMM Video Splitter is ignoring the rotate flag in an MP4 video file completely and my request is to please correct this!

Thank you in advance!

4
Video Splitter / Re: Video Splitter 5 is released!
« on: March 18, 2015, 04:14:12 AM »
Congrats and well done! Looks like a major update to me.

5
Video Splitter / Re: K Frame problem
« on: October 04, 2014, 03:11:16 PM »
Hello Yoshi,

The navigation on k-frames on your file was fixed.
Please use the version available from the link below.

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_4_0_1410_2_Beta.exe

Thank you very much Olga, and team, for the fix. The download version works perfectly with my Canon and Pentax video files. I realize the problem I reported was not something critical, but it is great to be able to use Video Splitter like normal again.

Kind regards,
Yoshi


6
Video Splitter / Re: K Frame problem
« on: October 02, 2014, 04:03:04 AM »
Hello Yoshi,

Regrettably there is no news yet about this bug.

The fixing of this problem is still in our "to do" list.

I'll write here when the updated version will be ready.

Thank you for your response Olga and I hope the todo list isn't too long...  ;)

7
Video Splitter / Re: K Frame problem
« on: September 30, 2014, 03:28:32 AM »
Dear Youshi,

Please excuse me for the delayed answer,

Yes I've received your file and noticed the same issue while navigation on the K-frame.
We still work on this issue.

I'll post here as soon as there will be any news.

As the temborary solution please try to open the file in Video Splitter, click on the "Trim" buutton without selecting of any fragments and then open the resulted output file again in Video Splitter.
After such sequence of actions the k-frame navigation should work correctly.

Thank you for your patience.

Have a nice day.

Hello Olga,

Any news concerning the problem I reported back in March?

8
Video Splitter / Re: K Frame problem
« on: March 19, 2014, 03:20:18 AM »
Dear Youshi,

Please excuse me for the delayed answer,

Yes I've received your file and noticed the same issue while navigation on the K-frame.
We still work on this issue.

I'll post here as soon as there will be any news.

As the temborary solution please try to open the file in Video Splitter, click on the "Trim" buutton without selecting of any fragments and then open the resulted output file again in Video Splitter.
After such sequence of actions the k-frame navigation should work correctly.

Thank you for your patience.

Have a nice day.

Dear Olga,

Thank you for answering my questions. It's good to know that you encountered the same K Frame problem and I am sure that it will be fixed soon.

I already save video clips with the K Frame problem as fragments in Video Splitter, as I wrote in my initial post, and then load them again in Video Splitter to make the K Frames work. It's an extra step, but it is sufficient for now.

Being patient is no problem.

Regards and have a nice day,
Yoshi


9
Video Splitter / Re: K Frame problem
« on: March 16, 2014, 03:57:15 AM »
Dear Youshi,

Please try to use the version available from the link below:

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_4_0_1402_28_Beta.exe

If the issue remains with it, it would be really helpful for us if you could send us the sample of the original file. You can upload it to any file host service, e.g. to dropbox.com with 2Gbs free space.

Thank you in advance.

Hello Olga,

Thank you for your quick reply!

I downloaded the beta version and installed it. Sadly I have to inform you that in this version the K Frame problem still persists with the MPEG4 AVC videos.

For your convenience I uploaded a short clip to my website and I will email you the link.

Your help is much appreciated.
Yoshi

Hello Olga,

First question, did you receive the email with the link to the test clip that I made available on my site?

And secondly, is there any progress on the K Frame problem I reported?

Regards,
Yoshi

10
Video Splitter / Re: K Frame problem
« on: March 07, 2014, 05:39:25 AM »
Dear Youshi,

Please try to use the version available from the link below:

http://solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_4_0_1402_28_Beta.exe

If the issue remains with it, it would be really helpful for us if you could send us the sample of the original file. You can upload it to any file host service, e.g. to dropbox.com with 2Gbs free space.

Thank you in advance.

Hello Olga,

Thank you for your quick reply!

I downloaded the beta version and installed it. Sadly I have to inform you that in this version the K Frame problem still persists with the MPEG4 AVC videos.

For your convenience I uploaded a short clip to my website and I will email you the link.

Your help is much appreciated.
Yoshi

11
Video Splitter / K Frame problem
« on: March 06, 2014, 05:58:33 PM »
After upgrading from SolveigMM Video Splitter 3.x to version 4.x, I noticed that the K Frame buttons are not working properly with video from my Canon and Pentax cameras. Both use the MPEG4 AVC format in a MOV container.

When loading such a clip in Video Splitter and clicking "Next K Frame (Right)" the cursor always jumps to the end of the timeline and when clicking "Previous K Frame (Left)", it always jumps back to the beginning of the timeline. This problem did not occur in the 3.x version(s) before I upgraded.

There is a work around however. When I save the complete video as a Video Splitter fragment and then load that "fragment", the K Frame buttons work. Not the most elegant solution, as you will agree, but it is sufficient for now.

Your attention to this matter would be greatly appreciated and, if necessary, I can email a short clip as this will probably be helpful finding a solution.

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