Messages

976

Video Splitter / Re: Video splitter cannot trim MPEG4 AVC files?

« on: May 02, 2012, 09:13:18 PM »

Hello Arne,

Thank you for contacting us.

Could you please upload small sample of such file to any file host service, e.g. to dropbox.com?
Please specify also start and stop time positions of the chosen fragment(s).

977

Video Splitter / Re: Crash on file open

« on: May 02, 2012, 05:16:47 PM »

Hello keiooz,

Thank you for the question.

The trial version of Video Splitter beta could be downloaded from this link:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_3_0_Beta.exe

The evaluation period is 21 days, the same as for the standard official version.

978

Video Splitter / Re: Install Problems

« on: May 02, 2012, 04:57:10 PM »

Hello keiooz,

If you would like to update you can simply install the new version, the older version will be uninstalled while the installation process.

> Can I uninstall the old version and install the new one?

There is no such feature to have 2 versions installed on your PC. But you can install the older version as the portable (check "Create portable installation on removable or network disk" while installtion) and the newer as the standard, so you will have two versions.

979

Video Splitter / Re: runtime error?

« on: May 02, 2012, 04:49:36 PM »

Hello PistolSlap,

We are working on this problem.
Let you know as soon as there will be any results.

980

Video Splitter / Re: runtime error?

« on: April 25, 2012, 03:15:19 PM »

Hello Frank,

Thank you for your post.

Could you please specify what Video Splitter version do you use? You can check it in the Help -> About SolveigMM Video Splitter menu.

I've tried on this and have not noticed any problems.

Installation version 3. 0. 1204. 17
Version 3. 0. 1204. 23
Status: registered

If you use another version you can download the latest from the website:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe

If this will not help could you please send us the information from the Media Info about your file?
To get it right mouse click on your file and choose "MediaInfo", then in the opened window click on the "Save to the text file".

Also please send us the log files. How to get them you can find on this page:

http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/

Open your file in the Video Splitter after the second step of this instruction.

Thanks.

981

Video Splitter / Re: WebM VP8 ( Google video ) support

« on: April 19, 2012, 03:49:11 PM »

Hello ml1975,

Thank you for your post.

Yes, we have such plans in our "to do list" to add support of WebM format.

982

Обсуждение продуктов на Русском языке / Re: Video Splitter, WMA

« on: April 19, 2012, 02:44:50 PM »

Здравствуйте fixer,

Спасибо за Ваши предложения.

Файл, который Вы отправили действительно поврежден и, поэтому его невозможно отредактировать в Video Splitter.
Возможность обработки поврежденных файлов зависит от того в какой степени поврежден файл, поэтому некоторые из таких файлов Video Splitter обрабатывает, при значительном повреждении файла обработка невозможна.

1. Отображать на панели маркеров возможные места для разрезания файла.
Сейчас маркер устанавливается непрерывно, реально же дискретность порядка 0.3 секунды.
Сейчас неясно, приведет ли сдвижка маркера к разрезанию на новом месте или на том же самом.

Подумаем над этим предложением. Вероятно, если будут отображаться возможные места для маркеров, интерфейс получится перегруженным.  Сейчас для более удобного редактирования можно перейти в покадровый режим (Вид -> Формат времени -> Время и кадры). Последнюю 3.0 версию можно загрузить со страницы программы.

2.Более детально отображать какие неполадки обнаружены при открытии файла.
Сейчас это просто "Loaded file is corrupted". И почему-то этот файл, заново сохраненный в программе при последующем открытии в ней же иногда остаётся "corrupted". 

3. Улучшить обработку ошибок. Слегка подпорченный файл открывается в плэйерах и других подобных редакторах но иногда выдаёт ошибку при открытии в Video Splitter до "Loaded file is corrupted".

Спасибо за совет, подумаем как здесь можно усовершетсвовать работу программы.

983

SolveigMM AVI Trimmer / Re: problem with very small cuts

« on: April 17, 2012, 07:07:53 PM »

Hello jane1909,

Thank you for file.

This issue is caused by the fact that AVI Trimmer + MKV edit AVI files in GOP (group of pictures) accurate mode.
It means that the program will only allow to cut the fragment from the key frame with which this group of pictures begins. The Key frame of the GOP is in the fragment that you have selected to be cutted off, but you want to cut the fragment that starts with the frame that is within this GOP.
The nearest key frame for your start position is on 00:11:960 therefore the trimming can be started only from this point - the key frame point, not from 00:14:400.

More information about this issue you can find here:
Inaccurate trimming

984

Обсуждение продуктов на Русском языке / Re: Ухудшение качества видео при резке...

« on: April 17, 2012, 06:54:21 PM »

Здравствуйте KimSS,

К сожалению, при редактиоровании файлов с H.264 видео потоком действительно применяется частичное перекодирование, и поэтому качество может ухудшаться.

Чтобы этого измежать попробуйте отредактировать Ваш файл в режиме с точностью до группы кадров в SolveigMM Video Splitter.
Для этого нужно перед началом редактирования снять галочку в меню "Точность до кадра (Умный режим)" в меню "Управление".

985

SolveigMM Video Editing SDK / Re: SolveigMM MKV/Matrosska DierctShow Demuxer + Muxer Testing

« on: April 17, 2012, 06:45:14 PM »

Hello Javier,

You can upload the file to any file host service, e.g. to dropbox.com.

Thanks in advance.

986

Video Splitter / Re: Strange output problems (artifacts, discoloration, audio dis-sync)

« on: April 16, 2012, 08:05:17 PM »

Hello moserser,

Do you have the same problem as NotAgOat in the post from February 29, 2012, 06:07:33 am?

If yes, could you please seend us your file to reproduce this problem with start/stop time positions of the chosen fragments.

987

SolveigMM AVI Trimmer / Re: problem with very small cuts

« on: April 13, 2012, 05:11:38 PM »

Hello jane1909,


Could you please upload you file to any file host service, e.g. to dropbox.com (provides 2 Gb  free space for file sharing)?

Please specify also start and stop time positions were chosen for your fragments.
Do all the fragments that you save have the duration and the size of the original video?

988

Video Splitter / Re: SolveigMM Video Splitter 3 - wmv writing errors

« on: April 11, 2012, 08:15:50 PM »

Hello Fred101,

Thank you for the clarification.

>Have you maybe tried splitting original file i posted or maybe 1 of your own files on your machine to see if your splits are also corrupted?

This problem was reproduced only on your original file. I let you know as soon as there will be the fix.
Thanks for the patience.

989

Video Splitter / Re: SolveigMM Video Splitter 3 - wmv writing errors

« on: April 10, 2012, 06:16:00 PM »

Hello Fred101,

Thank you for files and please excuse for the delayed answer.

The problem really exists, but I can view the feezing frames on the fourth fragment when playback the file on Media Player Classic.

Could you please specify what software do you use for the files playback?

990

HyperCam / Re: Sound distorted

« on: April 09, 2012, 08:23:05 PM »

Hello Charleserion,

Thank you for your report.

Could you please send us the screenshots of the following Windows settings?

Control panel->Sound->Playback-> right mouse click on the "Speackers" and choose "Properties". Then go to  the "Levels" and "Advanced" tabs and please send us the screenshots of this tabs.

Control panel->Sound->Recording -> right mouse click on the "Stereo Mix" and choose "Properties". And send us screenshots of the "Listen" and "Advanced" tabs. The "listen to this device" checkbox should not be checked in the "Listen" tab.

Please also try to make the record with the standard Windows "Sound Recorder". Will the created recordings have the sound using it?

You can send screenshots to support(at)solveigmm(dot)com.

Thanks in advance.