Author Topic: WMP crashes when writing out file  (Read 14037 times)
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« Reply #4 on: September 29, 2009, 07:47:41 PM »
Hi Kertp,

The bug has been fixed.
Just download, uzip and replace SMM_Trimmer.ax

Usually installator puts it to "C:\Program Files\Common Files\Solveig Multimedia" folder

The new file is available at this link:
www.solveigmm.com/files/utils/SMM_Trimmer_2009_09_30.zip

It will patch all of our products, WMP Trimmer Plugin, AVI Trimmer, Video Splitter.
We will do installations update shortly.

The problem was that your file "kert peterson video .avi" has zero as audio bitrate in AVI header.
Not sure a lot of video editors like such things, ours will do :)

Thanks a lot for your help and you file.
We will send you an email we some appreciations ;)
Regards,
Dmitry Vergeles
Solveig Multimedia

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« Reply #3 on: September 04, 2009, 05:18:26 PM »
Hello Kertp,

Thank you for your post. As long as all our editing products uses the same SolveigMM Video Editing Engine
you experience the problems both with plugin and AVI Trimmer (as you described here: http://www.solveigmm.com/forum/index.php?topic=2503.0 )

Unfortunately the only way in such cases is to get an original file to our side, test it and fix. In 95% users does not send the files that is why some bugs just can't be resolved (as you see here http://www.solveigmm.com/forum/index.php?topic=2075.0 )

You mentioned that file is 2.5Mb in size, I guess MB is mistyping and it is of 2.5 GB.
So please let us know if you can upload us you file either to our FTP or any other place?

« Last Edit: September 04, 2009, 05:20:18 PM by Dmitry Vergeles »
Regards,
Dmitry Vergeles
Solveig Multimedia

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« Reply #2 on: September 04, 2009, 01:52:16 PM »
The WMP crash happens when the write-out gets to 99% complete. Running windows XP home edition.

--Kert

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« Reply #1 on: September 04, 2009, 01:50:15 PM »
I am editing a high-res AVI file (about an hour in length and roughly 2.5Mb in size). Attempts to write out file EITHER from stand-alone solveigmn app or from WMP plugin fail with the error:

"WMP has encountered a problem and needs to close. We are sorrry for the inconvenience."

using:
- windows xp 5.1
- windows media player v11.0.5721.5268

Any idea?

Great interface to the plugin, by the way.

--
Kert Peterson
Austin, Texas, USA