Author Topic: BUG with h264 LOSSLESS CODEC  (Read 2771 times)
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« Reply #4 on: November 02, 2021, 03:27:30 PM »
Dear dongxi,

Thank you for your reply.

I recommend to try to uninstall Video Splitter from your computer at first (you can use Start -> All programs -> Solveig Multimedia -> SolveigMM Video Splitter Home Edition -> Uninstall  or using Windows Control Panel).

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files\Common Files\Solveig Multimedia"

and

"C:\Program Files(x86)\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files(x86)\Common Files\Solveig Multimedia"

If there will be any files in this folders please delete them manually from these folders.

Then you could install the product again.
Please use the link below to download the latest version:

https://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_x64.exe

Will it help you?
Regards,
Olga Krovyakova
Solveig Multimedia

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« Reply #3 on: October 29, 2021, 11:20:11 PM »
Hello dongxi,

Thank you for your post.

Could you please let us know what version of Video Splitter do you use?

You can check it in "Help/About SolveigMM Video Splitter" menu item.

Also please upload for us the resulted file that you recieved after the editing.

Quote
and can you allow type a location here in next version pls.
You can do this in "File name" field.

Thank you.

Installed Version: 7.6.2106.09
source video : https://drive.google.com/file/d/17xSiHpTpULblEIoIPrCvHrPnjQGT77GX/
result video : https://drive.google.com/file/d/1eYBwbWGL6iQHe0ksnz3XEK7Yl-28vM06/


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« Reply #2 on: October 29, 2021, 01:01:29 PM »
Hello dongxi,

Thank you for your post.

Could you please let us know what version of Video Splitter do you use?

You can check it in "Help/About SolveigMM Video Splitter" menu item.

Also please upload for us the resulted file that you recieved after the editing.

Quote
and can you allow type a location here in next version pls.
You can do this in "File name" field.

Thank you.
Regards,
Olga Krovyakova
Solveig Multimedia

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« Reply #1 on: October 29, 2021, 01:58:45 AM »
Hello,

my video auto scale width 1080 >>> 720 after trim


https://imgur.com/a/yz6X402

video here :
https://drive.google.com/file/d/17xSiHpTpULblEIoIPrCvHrPnjQGT77GX/view?usp=sharing

and can you allow type a location here in next version pls.


https://imgur.com/B1AacSM

Thank you.

p/s: cant insert img
« Last Edit: October 29, 2021, 02:00:36 AM by dongxi »