Thanks for replying Olga, I reinstalled with the link you provided
I was using-
SolveigMM Video Splitter Home Edition
Installation version 4. 0. 1401. 28
Version 4. 0. 1401. 28
Status: registered
now-
SolveigMM Video Splitter Home Edition
Installation version 4. 0. 1410. 24
Version 4. 0. 1409. 8
Status: registered
That seems to have done the trick, for whatever reason it is now working.
Thanks for your help. If it stops working again I will let you know. Thanks again.