Author Topic: runtime error?  (Read 37919 times)
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« Reply #14 on: May 09, 2012, 05:28:28 PM »
Hello PistolSlap,

"runtime error" was fixed:

SolveigMM_Video_Splitter_3_0_Beta

oh wow, how bout that, what was the problem?  or is it too technical to explain ;P
thx

Video stream in this file has some nonconformity with specification. Some workarounds was done to support it.
Solveig Multimedia - Video Editing Software

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« Reply #13 on: May 08, 2012, 09:26:37 PM »
Hello PistolSlap,

"runtime error" was fixed:

SolveigMM_Video_Splitter_3_0_Beta

oh wow, how bout that, what was the problem?  or is it too technical to explain ;P
thx

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« Reply #12 on: May 08, 2012, 06:28:09 PM »
Hello PistolSlap,

"runtime error" was fixed:

SolveigMM_Video_Splitter_3_0_Beta
Solveig Multimedia - Video Editing Software

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« Reply #11 on: May 02, 2012, 04:49:36 PM »
Hello PistolSlap,

We are working on this problem.
Let you know as soon as there will be any results.
Regards,
Olga Krovyakova
Solveig Multimedia

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« Reply #10 on: May 02, 2012, 12:47:21 AM »
Quote
it viewable but uneditable

If it's ok the best way to solve this is to give us this file (could you point where you did you get it ?).

How'd that go?

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« Reply #9 on: May 02, 2012, 12:46:32 AM »
Don't you think that file that you are trying to load is too much for this software to handle? Or that would depend on the specs of your computer?

I've opened and edited equally large or bigger mkv files on the same computer, and I'm sure the software isn't limited by size, otherwise it would be terrible software
« Last Edit: August 02, 2021, 04:31:04 PM by Maxim.Sakhankov »

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« Reply #8 on: April 28, 2012, 02:57:07 PM »
Quote
it viewable but uneditable
But you wrote that you can't open it with a splitter. Opening doesn't involve editing process.

This happens on opening media file, Not editing. Is this correct?
Are you opening the file from the local hard drive not from network?

We can validate mkv file to make sure it matches matroska spec using mkv validator .

Unpack it  Drag and drop media file to validate.bat
Results of validation out.txt should be created.

If it's ok the best way to solve this is to give us this file (could you point where you did you get it ?).

yeah the file plays fine but doesn't open in editor.  tried mkv validator and all that happened was a quick flicker of a cmd screen and nothing else.  File is here:
http://isohunt.com/torrent_details/280282077/sin+city+mkv+1080p?tab=summary

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« Reply #7 on: April 28, 2012, 10:59:00 AM »
Quote
it viewable but uneditable
But you wrote that you can't open it with a splitter. Opening doesn't involve editing process.

This happens on opening media file, Not editing. Is this correct?
Are you opening the file from the local hard drive not from network?

We can validate mkv file to make sure it matches matroska spec using mkv validator .

Unpack it  Drag and drop media file to validate.bat
Results of validation out.txt should be created.

If it's ok the best way to solve this is to give us this file (could you point where you did you get it ?).




Solveig Multimedia - Video Editing Software

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« Reply #6 on: April 27, 2012, 12:10:30 AM »
Hello PistolSlap,

Could you check if this happens on other mkv files with avc that you have with smaller size ?
Also could you check if this happens using latest  SolveigMM_Video_Splitter_3_0_Beta

Hi, other avc mkv files are fine, and this still happens with 3.0 beta -- maybe there's just some sort of problem with the file -- it runs fine on a video player, but I also tried to open it in a different video editor which supports mkv and apparently it couldn't read the file -- so maybe there's something infernally wrong with the file that makes it viewable but uneditable.


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« Reply #5 on: April 26, 2012, 06:17:22 PM »
Hello PistolSlap,

Could you check if this happens on other mkv files with avc that you have with smaller size ?
Also could you check if this happens using latest  SolveigMM_Video_Splitter_3_0_Beta
« Last Edit: April 26, 2012, 06:30:06 PM by Stanislav Mikhailenko »
Solveig Multimedia - Video Editing Software

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« Reply #4 on: April 25, 2012, 11:40:49 PM »

and the SMM_custom_encoder.log
is too long to paste in here

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« Reply #3 on: April 25, 2012, 11:37:15 PM »
Ok, I've done all that.  I can't find an upload attachments button, so I'll just paste everything in here.

First, here are some relevant screenshots of the error messages received and the version info.


Here is the mediainfo:
General
Unique ID                                : 227297025063232975948753302440589128703 (0xAAFFD08F2075EFE0873AD6781D6FF3FF)
Complete name                            : I:\Videos\Sin City Recut Ext. Unrated 2005 BluRay 1080p\Sin City Extended 2005 1080p.mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 11.5 GiB
Duration                                 : 2h 21mn
Overall bit rate                         : 11.6 Mbps
Encoded date                             : UTC 2011-03-02 01:34:11
Writing application                      : mkvmerge v4.4.0 ('Die Wiederkehr') built on Oct 31 2010 21:52:48
Writing library                          : libebml v1.0.0 + libmatroska v1.0.0

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 3 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 2h 21mn
Bit rate                                 : 10.0 Mbps
Width                                    : 1 920 pixels
Height                                   : 1 040 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.210
Stream size                              : 9.77 GiB (85%)
Writing library                          : x264 core 112 r1867 22bfd31
Encoding settings                        : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.08 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-3 / threads=6 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / constrained_intra=0 / bframes=6 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=2 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=100 / rc=2pass / mbtree=1 / bitrate=10046 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=50000 / vbv_bufsize=50000 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.50
Language                                 : English
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Codec ID                                 : A_DTS
Duration                                 : 2h 21mn
Bit rate mode                            : Constant
Bit rate                                 : 1 510 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Delay relative to video                  : 10ms
Stream size                              : 1.49 GiB (13%)
Title                                    : 3/2+1
Language                                 : English
Default                                  : Yes
Forced                                   : No

Text #1
ID                                       : 3
Format                                   : PGS
Muxing mode                              : zlib
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : The same subtitle format used on BDs/HD-DVDs
Language                                 : English
Default                                  : Yes
Forced                                   : No

Text #2
ID                                       : 4
Format                                   : PGS
Muxing mode                              : zlib
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : The same subtitle format used on BDs/HD-DVDs
Language                                 : Spanish
Default                                  : No
Forced                                   : No

Text #3
ID                                       : 5
Format                                   : PGS
Muxing mode                              : zlib
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : The same subtitle format used on BDs/HD-DVDs
Language                                 : Portuguese
Default                                  : No
Forced                                   : No

Text #4
ID                                       : 6
Format                                   : PGS
Muxing mode                              : zlib
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : The same subtitle format used on BDs/HD-DVDs
Language                                 : Chinese
Default                                  : No
Forced                                   : No

Text #5
ID                                       : 7
Format                                   : PGS
Muxing mode                              : zlib
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : The same subtitle format used on BDs/HD-DVDs
Language                                 : Spanish
Default                                  : No
Forced                                   : No

Text #6
ID                                       : 8
Format                                   : PGS
Muxing mode                              : zlib
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : The same subtitle format used on BDs/HD-DVDs
Language                                 : Portuguese
Default                                  : No
Forced                                   : No

Menu
00:00:00.000                             : en:Chapter 00
00:47:26.802                             : en:Chapter 01
00:55:52.265                             : en:Chapter 02
01:36:49.678                             : en:Chapter 03

Here is the SolviegMM Video Splitter.log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

CAVITrimmerAppView::ResetPgState - IN
{
}
CAVITrimmerAppView::ResetPgState - OUT#1


CAVITrimmerAppView::InitPath - IN
{
}
CAVITrimmerAppView::InitPath - OUT

   GetMenu res = 28983140
   Enabling menus Succeeded
File Name: I:\Videos\Sin City Recut Ext. Unrated 2005 BluRay 1080p\Sin City Extended 2005 1080p.mkv

CAVITrimmerAppView::InitVideoSplitter - IN
{

CAVITrimmerAppView::EraseAllSettings - IN
{

CAVITrimmerAppView::ResetPgState - IN
{
}
CAVITrimmerAppView::ResetPgState - OUT#1

   GetMenu res = 28983140
   Enabling menus Succeeded

CAVITrimmerAppView::EnableKFrameAccuracyItems-IN
{
}
CAVITrimmerAppView::EnableKFrameAccuracyItems-OUT


CAVITrimmerAppView::EnableIndexMPEG2Item-IN
{
}
CAVITrimmerAppView::EnableIndexMPEG2Item-OUT

   GetMenu res = 28983140
   Enabling menus Succeeded
}
CAVITrimmerAppView::EraseAllSettings - OUT

   InitVideoSplitter - try
   InitVideoSplitter - 3
   InitVideoSplitter - 4
   InitVideoSplitter - 5

CAVITrimmerAppView::InitVideoWindow - IN
{
   InitVideoWindow: PreDel
   InitVideoWindow: player = 0
   InitVideoWindow: Del Success
   InitVideoWindow: new Success
   InitVideoWindow: player = 29302200
   InitVideoWindow: Input set
   InitVideoWindow: Before Init

CMpegPlayerAdv::CreateFilters-IN
{
   CreateFilters: SetPath Success
   CreateFilters: SetProfile Success
CMediaFileParser::DetectFileType
check for avi
CMediaFileParser::checkType srcFltrGUID{E436EBB5-524F-11CE-9F53-0020AF0BA770} mediasubtype= {E436EB88-524F-11CE-9F53-0020AF0BA770}
check for wav
CMediaFileParser::checkType srcFltrGUID{E436EBB5-524F-11CE-9F53-0020AF0BA770} mediasubtype= {E436EB8B-524F-11CE-9F53-0020AF0BA770}
check for mkv
   DetectFileType OK m_fileType=11
FileTypeDetected ft=11
   CreateFilters: CreateFilters res = 0
   CreateFilters: Type = 11

CMpegPlayerAdv::AddDecoder-IN
{

Elecard AVC Decoder Added 29302556

}
CMpegPlayerAdv::AddDecoder-OUT#


}
CMpegPlayerAdv::CreateFilters-OUT#regular


CMpegPlayerAdv::BuildGraph-IN
{
   BuildGraph: Build7CheckFilter: Display @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{2A55FF12-1657-41D7-9D2D-A2CDC6978FF2}
CheckFilter: GUID {2A55FF12-1657-41D7-9D2D-A2CDC6978FF2}
CheckFilter: Display @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{136DCBF5-3874-4B70-AE3E-15997D6334F7}
CheckFilter: GUID {136DCBF5-3874-4B70-AE3E-15997D6334F7}
CheckFilter: Display @device:sw:{083863F1-70DE-11D0-BD40-00A0C911CE86}\{E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491}
CheckFilter: GUID {E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491}
CMpegPlayerAdv::BuildGraph filters in preview:
Direct Sound Audio Renderer | {79376820-07D0-11CF-A24D-0020AFD79767} | 6.5.2600.6169 | C:\WINDOWS\system32\quartz.dll
VMR9  | {51B4ABF3-748F-4E3B-A276-C828330E926A} |  | %SystemRoot%\system32\quartz.dll
LAV Audio Decoder | {E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491} | 0.48.0.0 | I:\Program Files\VistaCodecPack\filters\LAVAudio.ax
Elecard AVC Decoder | {5C122C6D-8FCC-46F9-AAB7-DCFB0841E04D} | 2.2.32262.0 | i:\Program Files\Solveig Multimedia\SolveigMM Video Splitter\eavcdec_hd.ax
SMM MKV Splitter | {5B00F980-F0B1-484B-ADE7-69408D9525F7} | 1.0.1203.20 | C:\Program Files\Common Files\Solveig Multimedia\SMM_MKVSplitter.ax
AsyncReader | {E436EBB5-524F-11CE-9F53-0020AF0BA770} | 6.5.2600.6169 | C:\WINDOWS\system32\quartz.dll

}
CMpegPlayerAdv::BuildGraph-OUT#regular

   InitVideoWindow: Init res = 0
   InitVideoWindow: 0
   InitVideoWindow: 1
   InitVideoWindow: 2
   InitVideoWindow: 2 1
   InitVideoWindow: 2 2
   InitVideoWindow: 2 3
   InitVideoWindow: 2 4
   InitVideoWindow: 2 5
FileTypeDetected ft=11

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« Reply #2 on: April 25, 2012, 03:15:19 PM »
Hello Frank,

Thank you for your post.

Could you please specify what Video Splitter version do you use? You can check it in the Help -> About SolveigMM Video Splitter menu.

I've tried on this and have not noticed any problems.

Installation version 3. 0. 1204. 17
Version 3. 0. 1204. 23
Status: registered

If you use another version you can download the latest from the website:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe

If this will not help could you please send us the information from the Media Info about your file?
To get it right mouse click on your file and choose "MediaInfo", then in the opened window click on the "Save to the text file".

Also please send us the log files. How to get them you can find on this page:

http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/

Open your file in the Video Splitter after the second step of this instruction.

Thanks.
Regards,
Olga Krovyakova
Solveig Multimedia

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« Reply #1 on: April 25, 2012, 06:39:06 AM »
I'm trying to edit a 12G 1080p mkv file and when I try to load it into Video Splitter the program freezes for about 5 mins, then I get a couple of runtime error popups from smmvsplitter.exe and the program crashes.

I'm running
Windows XP SP3
AMD Radeon HD 6850 - 1024MB
Bus Clock: 200 megahertz
Realtek Onboard Audio
3328 Megabytes DDR2 RAM
2.00 gigahertz Intel Pentium Dual
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache