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Messages - Olga Krovyakova

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406
Здравствуйте, Ramzes!

Спасибо за Ваше сообщение!

Не могли бы Вы загрузить 2 образца файлов: один WMV и один MP4, например, на Google drive.

MKV файлы c видео потоком HEVC пока не поддерживаются, но ведутся работы по поддержке таких файлов.
Как только появится поддержка таких файлов, мы Вам сообщим.

407
Здравствуйте Ramzes!

Спасибо за Ваше сообщение. Поправим данный баг в ближайшее время.
По готовности напишем в этой теме.

408
Hello ollie,

Thank you for your post.

Quote
1. the ability to insert start and end markers, copy the segment and then to insert multiple copies onto the timeline....eg. title sequence at the start, and at the end of a video
So, am I right that you would like to duplicate some fragments on the timeline?

Quote
2. cutting the audio and video independently of each other....sometime you want either the audio or video but NOT both in a segment.....which means

This feature is already available. You need just to disable the desired audio or video track that you would not like to be saved before the trimming start in Control -> Select streams or click the "Select streams..." button in the "Save as" dialog window opens after starting the editing operation.

Quote
3. either black frames are inserted OR the last video frame might have to be duplicated OR ability to insert external images or video ....into the missing areas on the timeline
Thank you for this suggestion! If we add such feature, we will post at this thread.

409
Video Splitter / Re: WHY unmatched content?
« on: September 16, 2016, 03:12:05 PM »
Hello ollie,

Thank you for your post.

I've tried to used the latest beta version and it joined these two files sucessfully without "unmatched" content notification.
Please let us know what operation you have tried to use, what task you need to be done? Was it Join Manager or have you tried to used e.g. "Save all fragment as" option from the menu opens after the right mouse clicking on the timeline?

If you would like these fragments to be saved after they were selected on the timeline to the single file, then you need to click the "Save" button.

410
Hello ollie,

Thank you for your post and your suggestion.

We will discuss with our team about the need and possibility to add such kind of feature.

If there will be any news, we will post here.

411
Video Splitter / Re: [Feature Request] Video preview options
« on: September 13, 2016, 07:16:53 PM »
Hello ollie,

No regrettably, there is no option to open the file in another resolution then the original input file has.
Thank you.

412
Video Splitter / Re: Warning! video does not match avc specification
« on: September 07, 2016, 04:45:08 PM »
Hello ez009m!

Sorry with the delay in my answer.

This is a warning message. It appears if the file itself has errors in AVC specification.
The level in file was specified incorrectly when it was created as the frame resolution is too high.
Therefore Video Splitter changes the Level for it could be edited and playbacked.

If you see such warning, then this not a problem for quality as Video Splitter makes correct settings by itself for you could receive the high quality output files.

413
Video Splitter / Re: How many seconds of reencoding at either end?
« on: September 07, 2016, 04:07:12 PM »
Hello Ollie,

Thank you for your post.

If you would not like to re-encode the file I would suggest you to use K-frame accuracy for the file editing. For this you could enable the setting in "Tools -> Frame Accuracy (Smart Mode)" menu, but in this case the editing could be not such precise as with frame accuracy. Here is the useful page regarding the difference with K-frame/frame editing.

With the default settings of frame accuracy Video Splitter re-encodes only few frames at the beginning of the video - the number of frames at the beginning depends on the GOP duration where the Begin Marker is set.  And it also re-encode the last frame at the end of the fragment, where the End Marker is set.

See the picture to understand the difference between frame and k-frame editing (made with help of Zond 265) below.



Hope my reply was helpful for you.
Please feel free to ask any more questions.

414
Video Splitter / Re: Freeze when loading video
« on: September 07, 2016, 03:54:05 PM »
Hello mpfirnhaber,

Thank you for your reply.

Please specify if you have tested Video Splitter ver. 6.0.1609.2 on the same file as we are - "S01E02 - Skull Forest.mkv". As this file opens ok on Windows 10 at our side.

We are waiting the email from you to support(at)solveigmm(dot)com for our Support Team could help you shortly as this problem seems to be specific for your system. Please write us.

Thank you.

415
Video Splitter / Re: [Feature Request] Video preview options
« on: September 07, 2016, 03:43:36 PM »
Hello ollie,

Thank you for your post.

Please let us know the "MediaInfo" data of the file you are trying to edit. You need to have MediaInfo on your computer (you can download it here )
You can send us this information to support(at)solveigmm(dot)com.

The CPU consumption depends on the input file characteristics.

If you open HD, Full HD or Ultra HD video then the CPU usage can increase.

Please check the file, if the resolution with MediaInfo - if your file is of 1280x720 or 1920x1080 or 3840x2160 then the editing of this file can take more CPU usage.

Regrettably nothing could be done with CPU if the file has such resolution.

416
Video Splitter / Re: Freeze when loading video
« on: September 05, 2016, 09:44:46 PM »
Hello mpfirnhaber,

Please try to reinstall Video Splitter - possibly some components from the old version were not replaced while reinstallation.
Please do not forget to close application before the reinstallation. What is your operating system? Do you get this freezing again on adding the file from the Media to the Timeline, right?

I recommend to try to uninstall it from your computer at first (you can use Start -> All programs -> Solveig Multimedia -> SolveigMM Video Splitter Home Edition -> Uninstall  or Windows Control Panel).

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files\Common Files\Solveig Multimedia"

If there will be any files in this folders please delete them manually from these folders.

Then you could install the product again.
Please use the link below to download the latest version 6.0.1609.2. We have tested this version on several our computers, and have not reproduced the freezing on all editing steps.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

417
Video Splitter / Re: Freeze when loading video
« on: September 02, 2016, 06:36:03 PM »
Hello mpfirnhaber,

We have made some fixes, please try to use version available for the download here:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

Please let us know if it works at you end now.

Thank you.

418
Hello Corak,

We have tested the lates buit of 6.0.1608.24 version and would like to let you know that it works ok at our side with Windows XP.
Some time ago with have fixed the bug with installation of VS 6 on Windows XP, possibly, it is your case.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_0_Beta.exe

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_6_0_Beta.exe

Thank you.

419
Hello ollie,

Thank you for your suggestion, we will think over with our team about possibility to add such type of feature to VS next releases.
If somethink will be added we will let you know.

420
Video Splitter / Re: Freeze when loading video
« on: September 01, 2016, 07:53:10 PM »
Hello mpfirnhaber,

Sorry for the possible inconveniences.

We've investigated the reason of such behaviour and would like to let you know that the file you have sent is not valid.

Video Splitter uses its default components to playback some kind of files and the component used to playback this file works ok with all other files, including produced by Handbrake at our side, but not this special yours file.

So we have concluded, that the file "S01E02 - Skull Forest.mkv" is not valid one and possible bug should be fixed on Handbrake support side.

Hope this was helpful for you.

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