Messages

856

Video Splitter / Re: Delete recent files in 3_6_X

« on: July 17, 2013, 09:52:39 PM »

Hello philebus,

Thank you for your question.

Please open Far Manager and go to the path below (on Windows 7):
С:\Users\User name\AppData\Roaming\Solveig Multimedia\SolveigMM Video Splitter

Then open config.xtl file and delete strings for your recent files between <RecentfileList> and </RecentfileList> (highlighted in green)

   <RecentfileList>
      <file name="D:\Video\output\Source_0001.mkv"/>
   </RecentfileList>

You can delete the recent files list in the beta version of Video Splitter by selecting it in menu Files -> Recent files -> Clear History.

857

Обсуждение продуктов на Русском языке / Re: Проблема с картами в Video splitter version 3. 6.

« on: July 17, 2013, 07:41:56 PM »

Здравствуйте, deadlyhare,

Уточните, пожалуйста, какую версию программы с видеорегистратора вы используете (меню Справка -> O программе)?

Проверьте, пожалуйста, не блокируется ли Video Splitter Брандмауэром Windows (в Windows 7 - Control Panel\All Control Panel Items\Windows Firewall).

Попробуйте использовать последнюю бета-версию программы, возникнет ли с ней данная проблема?
http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

858

Video Splitter / Re: I can't process MKV files with SolveigMM Video Splitter.

« on: July 15, 2013, 09:29:36 PM »

Hello Waydown,

Please excuse for the delayed answer.
We still work on this problem.
We will post here as soon as there will be any news.
Thank you for your patience.

859

HyperCam / Re: Sound in HyperCam 3.4

« on: July 15, 2013, 08:43:59 PM »

Hello Garry,

Thank you for your post.

Could you please try to use the latest beta version of HyperCam 3.5:

http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe

If this will not help then please try to update driver for your Plantronics Calisto Headset.
 
Also please send us to support(at)solveigmm(dot)com screenshots of your settings (Options -> Video/Audio/Extras/Interface).

And record please log files, here is how to get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3

Thank you for your patience.

860

HyperCam / Re: XVid Codec does not show up in available codec list for recording

« on: July 03, 2013, 11:26:07 PM »

Hello Alexx2,

If I do the setup and stuff I choose to record a specific area on the screen which would be recorded. But somehow this area is sticky to my mouse movement.
How can I place and fix the area on screen so that it is not moving with my mouse all time?

This happened due to reason that "Lock permanently" checkbox was enabled in Options -> Interface -> Pan the captured area when a mouse moving and following keys are pressed. Please disable it.

When I want to record now a video all time hypercam crashes. This happens only with XviD codec.

I've reproduced the crash if use Xvid and select area for recording of 1280x720. We will try to fix this in near future.
We'll post here as soon as the new version with fix will appear. Thank you a lot for your report about the problem.

861

HyperCam / Re: XVid Codec does not show up in available codec list for recording

« on: July 02, 2013, 08:44:17 PM »

Hello Alexx2,

Thank you for your answer.

These are good news.

Please let me know if you have registered HyperCam 3 with your license key.
If you have ordered portable version then follow steps described in this guideline to register the product correctly.
If there will be problems with registration please send to support(at)solveigmm(dot)com your order information (first and last names, email address, company name if was specified).

862

HyperCam / Re: XVid Codec does not show up in available codec list for recording

« on: July 02, 2013, 12:37:16 AM »

Hello Alexx2,

Thank you for your post.

Could you please specify what HyperCam version you use?
What is your operating system?

I've check this on the 3.5.1211.29 version from the website and on 3.5 beta version and I have Xvid codec in the list.

Please make sure that you have not selected "WMV" in the Options -> Output format combobox. In this case Xvid codec is hidden in the list.
If you do not see Xvid codec if "Auto", "AVI" or "ASF" is chosen then please try to install HyperCam as the standard, not portable version. Will Xvid codec appear in this list?

863

HyperCam / Re: 125% dpi cant se the full program

« on: July 02, 2013, 12:09:37 AM »

Hello idgforum,

Please check if you have not enabled "Lock Permanently" in Options -> Interface. Please uncheck it.

864

Video Splitter / Re: I can't process MKV files with SolveigMM Video Splitter.

« on: June 29, 2013, 02:35:04 AM »

Hello Waydown,

Thank you for your detailed description about problems.

Unfortunately I’ve not reproduced on beta version problem with video which skips backwards every few seconds and there is sound on all output files.
Please let us know where you playback your file. If you use player, please specify its version.

So it will be very helpful for us if you upload the original file to reproduce this problem.

As for MKV files with DTS audio, I have audio on such files. The audio wave is built maybe slow after the opening, but it builds and there is sound on the playback.

Please try to install K-lite codec pack, possibly this will help.

Thanks.

865

Video Splitter / Re: I can't process MKV files with SolveigMM Video Splitter.

« on: June 28, 2013, 12:50:34 AM »

Hello Waydown,

Thank you a lot for files.

The problem was reproduced with 3.6.1306.21 version from the website.
But beta version fixes this problem with playback. Please try to use it:

http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe

Could you please confirm that it also works for you?
Thank you. 

866

Video Splitter / Re: I can't process MKV files with SolveigMM Video Splitter.

« on: June 26, 2013, 08:06:12 PM »

Hello waydown,

Thank you for your answer.

I mean the sample of original file from which you get the output file with freezing. And we need also the project file.

If Video Splitter creates output files with freezing from the new fragment that you can create then you can send us this new fragment.

Dropbox.com allows to share files with up to 2GB. Filedropper.com with up to 5GB.

Thank you in advance.

867

Video Splitter / Re: I can't process MKV files with SolveigMM Video Splitter.

« on: June 25, 2013, 08:40:03 PM »

Hello waydown,

Thank you for your post.

Am I right that you open your output MKV files in Video Splitter?

I've tried to edit several MKV files on the latest version from the website (3.6.1306.21) and the beta version and have not noticed such problem.

Could you please upload the sample of your MKV file to any file host service, e.g. to [url]dropbox.com[/url?

Please send also the project file (select fragments for saving then go to File -> Save project as).

Thank you in advance.

868

Обсуждение продуктов на Русском языке / Re: Функции которых не хватает для идеала.

« on: June 24, 2013, 08:18:39 PM »

Добрый день, VVi3ard,

Спасибо за ваши запросы, возможно реализуем их в будущих выпусках программы.

Еще не хватает опции что бы в обрезанных файлах сохранялись теги оригинала и что гораздо важнее Дата съемки (создания).

Только сейчас обратил внимание что все обработанные файлы стали текущей датой, теперь восстановить время и дату будет очень не легко

Хорошо, учтем ваше пожелание.
Если ваш файл содержит метаданные, то для их сохранения можно попробовать использовать бета версию Video Splitter Video Splitter (для MP4, MTS файлов).

Так же не помешала бы возможность довать "Имена" областям что бы при групповом сохранении областей оно использовалось для имени файла.

Вы можете это сделать, если добавлять отдельные фрагменты для сохранения под  разным именем в Менеджер пакетной обработки. Затем обработать все задачи за один проход.
В данной инструкции можно посмотреть как использовать менеджер пакетной обработки. 
Возможно мы реализуем эту возможность не через использование пакетной обработки.

869

Video Splitter / Re: Calculate Output Time?

« on: June 24, 2013, 05:55:11 PM »

Hello Glenn1963,

Thank you for your question.

You can calculate output time for selected fragment at present time.

Select fragment and go to Tools -> Time calculator. It will show the duration for selected fragment.

870

HyperCam / Re: after 7 minutes audio skips

« on: June 21, 2013, 10:57:42 PM »

Hello TheButterKnife,

Thank you for your post.

I've reproduced this problem on official and beta versions.

We will try to fix it in the near future,  I'll post here as soon as this version will appear.