Messages

241

Video Splitter / Re: Seeking in video files ( Just a suggestion) !

« on: June 19, 2017, 11:53:33 AM »

Hello birdy,
According to your suggestion I'd like to explain that there is a little timeout for updating the video preview.
If you move slider quite fast - there is no updating of the preview, but when you move slider a little slower - you should see the video preview updated. However, it depends on the exact video, e.g Full HD or 2K videos can be less responsive than the lower-resolution videos.
Please check it.
Also there is a zoom feature along with video thumbnails which can help in navigation.

242

Video Splitter / Re: MKV with VP9 video and Opus audio Crashes Videosplitter

« on: June 19, 2017, 11:27:02 AM »

Hello birdy,
Thank you very much for the feedback, we appreciate it a lot.

According to your problem, please send your problem file to our technical support - support(at)solveigmm(dot)com or to me directly.

243

Video Splitter / Re: Slicing function problem

« on: June 19, 2017, 10:48:47 AM »

Thank you for your file,
I reproduced the problem.
When the the solution is available I will post it here.

Meanwhile, you can try to trim using the timeline: set necessary markers on timeline then right-click the timeline and select "Save All Fragments As.." menu. Click YES, to save ALL fragments from the timeline.

244

Обсуждение продуктов на Русском языке / Re: Отстает звук

« on: June 16, 2017, 07:22:35 PM »

Здравствуйте Neozar,

Спасибо за ваши файлы, проблему воспроизвели, будем исправлять.
Когда будет исправление, сообщим здесь.

245

Video Splitter / Re: Slicing function problem

« on: June 16, 2017, 02:22:54 PM »

Hello Nitty,

Unfortunately we can not reproduce the issue. Could you please send your problem file to our technical support? Thus we would be able to reproduce and fix the problem.
You can use any file sharing services to share the file.

246

Video Splitter / Re: Waveform offset from the audio

« on: June 16, 2017, 02:10:42 PM »

Hello jepainter,

Unfortunately we can not reproduce the problem.
Could you please send any of your problem files to our technical support? Thus we would try to reproduce and analyze the problem and fix it.
You can use any file sharing services to share the file.

247

Video Splitter / Re: MKV render without subtitle

« on: June 16, 2017, 01:36:57 PM »

Hello XithyL,

Thank you for pointing out the problems. We reproduced them and will try to fix them shortly.
I will post the update here when it is ready.

248

Video Splitter / Re: Weird Personnalised Title while saving

« on: June 14, 2017, 10:28:55 AM »

Marty,
If those issues are unrelated, it would be better to start a new thread I suppose.
Also you can report your problems directly to the technical support.

249

Video Splitter / Re: LPCM

« on: June 07, 2017, 01:16:10 PM »

Hello Михаил,

Sorry for the delayed answer.

Please describe your problem a little widely, if you have a specific file that causing the problem please send that file with a description of your problem to our technical support. That would help us a lot to fix the problem.

250

Video Splitter / Re: Weird Personnalised Title while saving

« on: June 07, 2017, 12:34:07 PM »

Hello Marty,
Thank you for your reply and sorry for the delayed answer.

We finally reproduced the error. Will let you know when there will be a solution.

251

Video Splitter / Re: TimelinePreview error when adding big video file to timeline (latest beta).

« on: November 01, 2016, 03:43:46 PM »

Hello,
I would like to let you know that the problem is fixed in the version 6.1.1610.31 of Video Splitter.
You can download the fixed version from the Video Splitter Download page Video Splitter Download page

252

Video Splitter / Re: TimelinePreview error when adding big video file to timeline (latest beta).

« on: October 17, 2016, 06:31:18 PM »

Hello Corak,

Thank you for your report and sorry for not responding earlier.
The problem is reproduced and will be fixed soon.
I will let you know when the update is ready.

You can avoid such crash with your current version by installing the necessary decoder. In your case it is most likely the AAC audio decoder, which can be installed as a part of a K-Lite codec pack.

253

Обсуждение продуктов на Русском языке / Re: Проблемы с запуском SolveigMM Video Splitter v6.0.1607.22

« on: September 30, 2016, 12:39:20 PM »

Здравствуйте, Tjuurko,
Опишите, пожалуйста, подробнее вашу ошибку - при каких условиях она возникает, уточните операционную систему (судя по первому сообщению - windows XP),  если проблема с каким-то определенным файлом, пожалуйста, выложите ваш файл. Можете использовать любой сервис хранения файлов, а ссылку прислать как в личном сообщении, так и письмом на адрес support(at)solveigmm(dot)com.

Также можете попробовать более новую бета версию, загрузить которую можно по ссылкам из сообщения ниже.

254

Video Splitter / Re: Error when trying to cut some wmv files

« on: August 31, 2015, 11:56:01 PM »

VLC uses its own filters to play video. Unlike VLC, Microsoft DirectShow filter (WM ASF Reader) detects the error. We use the same filter in our video splitter so the error persists is it.

255

Video Splitter / Re: Error when trying to cut some wmv files

« on: August 27, 2015, 05:11:52 PM »

The file provided is broken. Please try to use any WMV/ASF repairing tools to fix the video, then trim it.