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Messages - Olga Krovyakova

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1
Hello Marty,

Thank you for you reply.
Most likely the reason for the hang is now different.
Could you please upload for us the input file and the project file?
You can use as usual any file host service, e.g. Google drive (drive.google.com) or Wetransfer.com.

2
Hello Marty,

The issue below was fixed in the released Video Splitter 7.6.2201.27 version, please download it here:
https://www.solveigmm.com/en/products/video-splitter/

Quote
1) When you load a project with an external subtitles or restore from a backup copy of the project after a crash, the external subtitles stream is disabled for trimming.

3
Hello Marty,

The issue you have reported at this topic was fixed in the version 7.6.2201.27 of Video Splitter, you can download it here:

https://www.solveigmm.com/en/products/video-splitter/


4
SolveigMM Video Editing SDK / Re: Mute certain parts of my movie
« on: January 24, 2022, 02:29:47 PM »
Hello Bluphix,

Thank you for your post.

Please see this video guideline and How to page on how to mute sound with Video Splitter on selected fragments of your video clip.

https://www.youtube.com/watch?v=0X4TdQudkbE

https://www.solveigmm.com/en/howto/how-to-mute-sound-on-the-required-places-of-your-video-clip/

If there are any questions, please feel free to contact us again.

5
Hello Marty,

This is some kind of very specific bug as it is was not regrettably reproduced yet on several different our computers.
So we need some more information to reproduce it at our end.

If it is possible, please send us the original input file that you open in Video Splitter and the project file. You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com) or Wetransfer.com.

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

6
Hello hamed1345,

Thank you for your post.
We will discuss with our team the possibility to add such white theme.
If such version appear, we will post the news here.

7
Hello lolapaluuza,

Thank you for your post.
Please email us to info(at)solveigmm(dot)com to discuss details.

8
Hello,

Sorry that you have such experience with work with our product.
As soon as there will be any fixes with editing files with srt subtitles, we will post them here.

9
General Discussion / Re: Subtitle and multiple audio track support?!
« on: December 03, 2021, 03:06:40 PM »
Hello DesignAlpha,

Thank you for your post.

You can use Video Splitter with support of editing fies with several audio tracks:
https://www.solveigmm.com/en/products/video-splitter/

10
General Discussion / Re: About video cutter
« on: December 03, 2021, 02:43:02 PM »
Hello DesignAlpha,

Thank you for your post.

We have fast and lossles video editor with frame accuracy editing - Video Splitter.
You can try to use it, please download it here:
https://www.solveigmm.com/en/products/video-splitter/

You can also use WMP Trimmer Plugin - the plugin for Windows Media Player with editing feature, you will find it here:
https://www.solveigmm.com/en/products/wmp-trimmer-plugin/

Also, you can try to use AVI Trimmer +, our freeware editor:
https://www.solveigmm.com/en/products/avi-trimmer-mkv/

Here you will find our guidelines for easy start:
https://www.solveigmm.com/en/howto/

See also our video how tos:
https://www.youtube.com/user/SolveigMultimedia

11
Здравствуйте!

Спасибо за Ваше сообщение.
В домашней версии программы нет никаких ограничений на ядра и потоки.

12
Hello TaranQ,

Thank you for your post and please excuse for the delayed reply.

You can try to use free video converters that are mentioned on the page below.
You will find here also instructions on how to convert.

https://videoconverter.wondershare.com/video-converters/free-video-converters-to-mp4.html

Please note, that files to be joined by Video Splitter should have all same parametes, including width and height of frames, all that you ca see in the Join Manager window.

13
Video Splitter / Re: BUG with h264 LOSSLESS CODEC
« on: November 02, 2021, 03:27:30 PM »
Dear dongxi,

Thank you for your reply.

I recommend to try to uninstall Video Splitter from your computer at first (you can use Start -> All programs -> Solveig Multimedia -> SolveigMM Video Splitter Home Edition -> Uninstall  or using Windows Control Panel).

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files\Common Files\Solveig Multimedia"

and

"C:\Program Files(x86)\Solveig Multimedia\SolveigMM Video Splitter Home Edition"
and
"C:\Program Files(x86)\Common Files\Solveig Multimedia"

If there will be any files in this folders please delete them manually from these folders.

Then you could install the product again.
Please use the link below to download the latest version:

https://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_x64.exe

Will it help you?

14
Hello Marty,

Thank you for your post and your patience.

Quote
3/ if we put a marker on the jonction between 2 videos in a batch import, the software can freeze and need to be closed by force (task manager) and reloaded. I thought at first by the comment of the support here, that it was an issue related to my hardware jog (Shuttle express from counter design) but the same issue happened recently bu using my keyboard to put the markers.

According to this, could you please send us files that you open in Video Splitter as well as the project file? You can use e.g. Google drive to upload files.

Thank you in advance.

15
Video Splitter / Re: BUG with h264 LOSSLESS CODEC
« on: October 29, 2021, 01:01:29 PM »
Hello dongxi,

Thank you for your post.

Could you please let us know what version of Video Splitter do you use?

You can check it in "Help/About SolveigMM Video Splitter" menu item.

Also please upload for us the resulted file that you recieved after the editing.

Quote
and can you allow type a location here in next version pls.
You can do this in "File name" field.

Thank you.

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