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Messages - Olga Krovyakova

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1
Video Splitter / Re: How to frame-cut videos with subtitles
« on: Today at 01:36:21 PM »
Hello ogryzek,

Unfortunately tx3g subtitles editing is yet not supported by Video Splitter at the present time.
We will possibly add such support to Video Splitter's next releases.
If such support apear, we will post it at this topic.

2
Video Splitter / Re: What's wrong with the GIF function?
« on: March 15, 2024, 02:50:39 PM »
Hello thomascintron,

Thank you for your post.
The issue was reproduced at our end.
As soon as it will be fixed and the updated version of Video Splitter will be ready, we will post it here.

3
Video Splitter / Re: Hangs at 100% splitting videos
« on: March 13, 2024, 02:40:43 PM »
Hello Ross,

Thank you a lot for files you have sent us.
We have reproduced this issue at our end.
As soon as it will be fixed and the updated version of Video Splitter will be ready, we will post it here.

4
Video Splitter / Re: Hangs at 100% splitting videos
« on: March 11, 2024, 02:53:13 PM »
Hello Ross,

Thank you for your post and please excuse for possible inconveniences.

Could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com) or Dropbox.com.

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

Here is the guideline on how to upload files if needed.

https://www.solveigmm.com/en/howto/how-to-upload-files-to-google-drive-or-dropbox-for-free/

Thank you in advance.

5
Video Splitter / Re: Не могу сбросить лицензию
« on: March 11, 2024, 02:49:53 PM »
Добрый день!
Спасибо за ваше соообщение.
Ответили вам по email.

6
Video Splitter / Re: Seeking Advice on Splitting Large Video Files
« on: March 07, 2024, 02:10:33 PM »
Hello calefactory,

Thank you for your post.

Quote
- What is the most efficient way to split a large video file into multiple small segments of equal length?
You can use the file slicing feature of Video Splitter. It is available from Tools / Slicing menu.
More information on how to slice video into parts is available in this step-by-step guideline:
https://www.solveigmm.com/en/howto/how-to-slice-video-by-time-size-or-parts-with-video-splitter/

Quote
Are there any specific settings or features in SolveigMM Video Splitter that can help improve the speed or quality of the splitting process?
We recommend to use default settings, in Control menu the setting of "Frame Accuracy (Smart Mode)" should be enabled.

Quote
I’ve noticed that the audio and video can sometimes get out of sync in the output files. Are there any tips for preventing this issue?
If you edit AVI file, you can try to enable the "Obey Sample Times" setting in the Control menu before the editing start.

If you have this issue for other formats, please send us the original input file and the project file.
You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com) or Dropbox.com.

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

Here is the guideline on how to upload files if needed.

https://www.solveigmm.com/en/howto/how-to-upload-files-to-google-drive-or-dropbox-for-free/

Quote
Are there any recommended file formats or codecs for the output files to ensure maximum compatibility and quality?
Video Splitter preserves the quality of the original input file, so you can edit file of any supported file format and codec.

7
Video Splitter / Re: I need help
« on: February 28, 2024, 04:53:42 PM »
Hello Qualown,

Thank you for your post.
We will discuss this with our team, and possibly add the hot key for the Join manager in the next releases of Video Splitter.

8
Hello Legolas68680,

Thank you for your post.
Was the re-installation of HyperCam 6 helpful for you?

9
Hello Linson,

Thank you for your post.

The WebM that you have sent us contains VP9 video track.

Such videos could be edited at the present time only with K-frame accuracy. It means that the video will be started with the key frame and not the frame that you have selected, so you can get not accurate result on output files.

More about K-frame editing and frame accurate editing can be found here:

https://www.solveigmm.com/en/howto/video-splitter-inaccurate-splitting/

We will possibly add frame accurate editing for VP9 codec to Video Splitter's next releases.

10
Здравствуйте, CXZ!

Спасибо за ваше сообщение.
Проблема редактирования данного файла действительно существует.
Мы постараемся ее поправить в ближайшее время. Как только выйдет обновление для Video Splitter, мы сообщим вам в этой теме.

>>Ещё в одном случае почему-то добавляется фон "ззззз" к аудиодорожке.

Пришлите, пожалуйста, скриншот с программы, где можно посмотреть данную проблему. Можно отправить его нам на support(at)solveigmm.com

11
Video Splitter / Re: How to transfer license from inoperative computer
« on: January 19, 2024, 12:26:23 PM »
Dear Ghred1147,

Thank you for your post.
You have 3 more activations available for your license key of Video Splitter 8. So you can register with it on another computer.
If you need from us to send you your license key, please write us to support(at)solveigmm.com.

12
Video Splitter / Re: Any idea?
« on: January 12, 2024, 02:15:17 PM »
Hello Furings,

Thank you for your post.

Please make sure that the "Frame accuracy (Smart mode)" is enabled in the "Control" menu before the editing start.

If its enabled, but you get not accurate result after the editing, please upload for us the original input file and the project file from Video Splitter to Google drive or any other file host service and send us the email with the link to support(at)solveigmm.com.

Here is the guideline on how to upload files if needed.

https://www.solveigmm.com/en/howto/how-to-upload-files-to-google-drive-or-dropbox-for-free/

>>Also I do not understand why there are some white flags and some blue flags when i open the ssp

Please send us the screenshot of this.

Thank you in advance.

13
Hello youkuzky,

Thank you for your post.
We will discuss the possibility of such button adding with our team.

14
Video Splitter / Re: How to Set Keep Mode or Cut Mode?
« on: January 04, 2024, 07:02:40 PM »
Hello carterodell,

Thank you for your post.
Do you use Video Splitter for Windows or for Mac?
The latest version 8 of Video Splitter doesn't have the Cut/Keep modes.
If you use it for on Windows, please see this guideline on how to edit your files with Video Splitter 8 for Windows:

https://www.solveigmm.com/en/howto/how-to-edit-mp4-file-with-video-splitter/

15
Здравствуйте, nbb1967!

Спасибо за ваш ответ.
Video Splitter в представлении разделителей формата времени ориентируется не на спецификацию, которую вы приводите, а на собственную документацию, в которой описаны те форматы времени, которые используются.
https://www.solveigmm.com/en/support/doc/video-splitter/interface.html#menu_view

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