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Messages - Olga Krovyakova

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General Discussion / Re: About video cutter
« on: July 12, 2022, 11:10:34 PM »
Hello attractalderman,

Thank you for your post.

Please try to use our application TriMP4. 
You can find it at the link below and on Google Play:

Video Splitter / Re: solveigmm video splitter for m1 macs
« on: July 12, 2022, 10:59:30 PM »
Hello mangovid1111,

Thank you for your post.

Video Splitter for Mac will work on m1 Mac computer.

I would like to draw your attention to the fact that version of Video Splitter for Mac has the less features then version for Windows.

For example, the range of supported files is different.

The Mac version of Video Splitter supports MP4 and MPEG-TS files with HEVC and AVC codecs, while version for Windows supports AVCHD, MP4, MOV, MKV, WEBM, FLV, AVI, DV AVI, ASF, WMV, MPEG2(TS,PS,VES), MPEG1(SYS, VES), MP1, MP2, MP3, WAV files with H265/HEVC, H264/AVC, MPEG-1, MPEG-2, MPEG-4, DIVX, XVID, MJPEG, WMV1, WMV2, WMV3, MPEG Audio, PCM, AC3, AAC codecs.

Hello ioncube,

Thank you for your post and suggestions.

If we add any of these features to the next releases, we will post the announcement here.

Hello Jasiek,

Thank you for your post.
Unfortuntately the video rotation feature for output video is not yet implemented.
When this feature appear in the product, we will post here.

Video Splitter / Re: Need advice
« on: May 11, 2022, 04:00:29 PM »
Hello Ellis,

Thank you for your question.

If you do not see the timeline of Video Splitter, please try to reinstall the product.

If the timeline is of less height then usual, then move it upwords from its upper edge.

Video Splitter / Re: Time step size
« on: May 11, 2022, 02:44:15 PM »
Hello pderocco,

Thank you for your question.

You need to enable the special button that allow to set the time for navigation.
Please go to Tools menu / Preferences / View / tick the "Show Jump Forward" / "Show Jump Backward" button.
Then right mouse click on the "Jump Forward to 2 min" button to select the required time for navigation.

Hello meganfox19,

When the fixed version of Video Splitter will be released, we will write here.

General Discussion / Re: About video cutter
« on: April 26, 2022, 04:29:15 PM »
Hello selenaoh123,

The trial demo versions of Video Splitter and WMP Trimmer Plugin work for 7 days.
These two products can be purchased now as the 1-month or 1-year subscriptions.
The registered versions of these products will work as long as the subscription stays active.

AVI Trimmer + is the free video editor, with no limit for working days.

Hello skizlock,

Thank you for your post and letting us know about these issues.

It will be helpful for us if you can share some input HEVC files with which these problems arrise.

Also please send the project file, to get it open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.
You can use e.g. Google drive ( to send files.

Thanks in advance!

Hello skizlock,

Thank you for your post.
This issue will be fixed in the next release of Video Splitter.
The "Select stream" window will be adjustable by size, so all information will be visible.

Video Splitter / Re: Upgraded to newest version, now I need help ;-)
« on: April 12, 2022, 02:46:56 PM »
Hello andyxoxo4,

If you press the Enter button after you input times to time boxes, then the new marker will be created.

Unfortunately there is no such setting in the latest version of Video Splitter to disable cursor and its time changing while the mouse movement on the storyboard.

If any additional questions, pease feel free to ask.

Video Splitter / Re: Upgraded to newest version, now I need help ;-)
« on: April 11, 2022, 07:53:45 PM »
Hello andyxoxo4,

Thank you for your post and using Video Splitter.

After you input time to the time boxes you need to press the "Enter" button on the keyboard. After that the marker or the slider will be placed to the specified position.

Hello cguitarw,

Thank you for your post.
Sure, we can help you with this.
Just contact as at and specify your email address and/or license key.

Hello Ghred1147,

Thank you for your post.
Firstly, I would recommend to use the 64-bit version of Video Splitter available here:

Home Edition, 64-bit version

Business Edition, 64-bit version

If you already use this version, please try to set another video renderer in Tools / Preferences / Playback settings - see screenshot at the link please Try different options here.

If this will not help, then could you please send us the original input file that you open in Video Splitter? You can upload it to any file sharing service, e.g. Google drive (

Video Splitter / Re: splitter won't open 2736x1824 mp4 zoom recording
« on: March 18, 2022, 10:46:37 AM »
Hello nerdoug,

Thank you a lot for the file.
I've replied you via email from

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