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Messages - Olga Krovyakova

Pages: [1] 2 3 ... 74
1
Video Splitter / Re: How do I insert one clip into another?
« on: June 16, 2022, 01:13:18 PM »
Hello lizee123,

Thank you for your post.

Could you please record your screen actions to show us the process and the error?
You can use e.g. our HyperCam product for this.

https://www.solveigmm.com/en/products/hypercam/

You can upload the recorded file with your actions to Google drive (drive.google.com).

Thank you.

2
Video Splitter / Re: [SolveMM Video Splitter] How to rotate video after cut?
« on: June 16, 2022, 01:07:40 PM »
Hello Jasiek,

Thank you for your post.
Unfortuntately the video rotation feature for output video is not yet implemented.
When this feature appear in the product, we will post here.

3
Video Splitter / Re: Need advice
« on: May 11, 2022, 04:00:29 PM »
Hello Ellis,

Thank you for your question.

If you do not see the timeline of Video Splitter, please try to reinstall the product.

If the timeline is of less height then usual, then move it upwords from its upper edge.

4
Video Splitter / Re: Time step size
« on: May 11, 2022, 02:44:15 PM »
Hello pderocco,

Thank you for your question.

You need to enable the special button that allow to set the time for navigation.
Please go to Tools menu / Preferences / View / tick the "Show Jump Forward" / "Show Jump Backward" button.
Then right mouse click on the "Jump Forward to 2 min" button to select the required time for navigation.

5
Video Splitter / Re: The select streams dialog cuts off the language of subtitles
« on: April 27, 2022, 03:43:07 PM »
Hello meganfox19,

When the fixed version of Video Splitter will be released, we will write here.

6
General Discussion / Re: About video cutter
« on: April 26, 2022, 04:29:15 PM »
Hello selenaoh123,

The trial demo versions of Video Splitter and WMP Trimmer Plugin work for 7 days.
These two products can be purchased now as the 1-month or 1-year subscriptions.
The registered versions of these products will work as long as the subscription stays active.

AVI Trimmer + is the free video editor, with no limit for working days.

7
Video Splitter / Re: Most HEVC cuts are corrupt for the first few seconds
« on: April 22, 2022, 03:58:21 PM »
Hello skizlock,

Thank you for your post and letting us know about these issues.

It will be helpful for us if you can share some input HEVC files with which these problems arrise.

Also please send the project file, to get it open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.
You can use e.g. Google drive (drive.google.com) to send files.

Thanks in advance!

8
Video Splitter / Re: The select streams dialog cuts off the language of subtitles
« on: April 20, 2022, 03:03:53 PM »
Hello skizlock,

Thank you for your post.
This issue will be fixed in the next release of Video Splitter.
The "Select stream" window will be adjustable by size, so all information will be visible.

9
Video Splitter / Re: Upgraded to newest version, now I need help ;-)
« on: April 12, 2022, 02:46:56 PM »
Hello andyxoxo4,

If you press the Enter button after you input times to time boxes, then the new marker will be created.

Unfortunately there is no such setting in the latest version of Video Splitter to disable cursor and its time changing while the mouse movement on the storyboard.

If any additional questions, pease feel free to ask.

10
Video Splitter / Re: Upgraded to newest version, now I need help ;-)
« on: April 11, 2022, 07:53:45 PM »
Hello andyxoxo4,

Thank you for your post and using Video Splitter.

After you input time to the time boxes you need to press the "Enter" button on the keyboard. After that the marker or the slider will be placed to the specified position.


11
Video Splitter / Re: Need Help Transferring License to a New Device from a Device that doesn't work
« on: March 28, 2022, 06:45:50 PM »
Hello cguitarw,

Thank you for your post.
Sure, we can help you with this.
Just contact as at support@solveigmm.com and specify your email address and/or license key.

12
Video Splitter / Re: Video rarely shown after loading media files for edit
« on: March 21, 2022, 05:45:35 PM »
Hello Ghred1147,

Thank you for your post.
Firstly, I would recommend to use the 64-bit version of Video Splitter available here:

Home Edition, 64-bit version
https://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_x64.exe

Business Edition, 64-bit version
https://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_x64.exe

If you already use this version, please try to set another video renderer in Tools / Preferences / Playback settings - see screenshot at the link please http://joxi.ru/brRO7ZZCB1DEDm. Try different options here.

If this will not help, then could you please send us the original input file that you open in Video Splitter? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com).

13
Video Splitter / Re: splitter won't open 2736x1824 mp4 zoom recording
« on: March 18, 2022, 10:46:37 AM »
Hello nerdoug,

Thank you a lot for the file.
I've replied you via email from support@solveigmm.com.

14
Video Splitter / Re: splitter won't open 2736x1824 mp4 zoom recording
« on: March 16, 2022, 05:03:37 PM »
Hello nerdoug,

There is still a problem to access your file at Dropbox, please give the access, I've sent the request again, or please upload it to Google Drive at drive.google.com.

Thanks!

15
Video Splitter / Re: splitter won't open 2736x1824 mp4 zoom recording
« on: March 15, 2022, 05:47:30 PM »
Hello nerdoug,

Sorry for the delay with the reply.
Please give access to this file, I've already sent you the request.

Thanks.

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