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Messages - Olga Krovyakova

Pages: 1 ... 69 70 [71] 72 73 ... 81
1051
Video Splitter / Re: Open DVD's
« on: February 21, 2012, 01:31:08 PM »
Hello blagasamuel,

Thank you for your post.
Unfortunately it is not possible to open the whole DVD in Video Splitter,  only vob files.
Yes,  you can join 2  files using Join Manager of Video Splitter (Tools -> Join Manager).

More instructions on how you can join files using Video Splitter please find in this guidelines:

How to join WMV files

How to join AVI files

1052
HyperCam / Re: Cracling sound issue.
« on: February 15, 2012, 01:12:16 AM »
Hello Hypercam_fan,

Since the Sound recorder doesn't work properly, most likely your system setting were changed.

Could you please send your sound recording system settings (if it is more convenient for you can  send them to support(at)solveigmm.com)? Screenshots are appreciated.

1) Control panel->Hardware and Sound->Sound->Playback

2) Control panel->Hardware and Sound->Sound->Playback->Default device->Properties->Levels->Balance (possibly something is turn off, the defaukt device should be speakers)

3) Control panel->Hardware and Sound->Sound->Recording

4) Control panel->Hardware and Sound->Sound->Stereo Mix->Properties->Levels->Balance



1053
SolveigMM WMP Trimmer Plug-In / Re: Fast Forward
« on: February 15, 2012, 12:55:50 AM »
Hello tomv,

Thank you for files.

The problem really exists,  we will try to fix it shortly.

Please keep an eye on this thread.

1054
SolveigMM WMP Trimmer Plug-In / Re: Fast Forward
« on: February 13, 2012, 06:58:22 PM »
Hello tomv,

Thank you for your post.

Could you please send us your original file (e.g. using dropbox.com)? And please specify start and stop positions were chosen for your fragment.

1055
HyperCam / Re: Cracling sound issue.
« on: February 13, 2012, 06:56:03 PM »
Hello Hypercam_fan,

We are investigating the problem reason.

Will let you know if there will be any suggestions or questions shortly.

1056
HyperCam / Re: Cracling sound issue.
« on: February 10, 2012, 06:19:45 PM »
Hello Hypercam_fan,

Could you please also send us the screenshot of  the Properties button of the Audio settings window?



And also screenshot of the Extras window of options, the "Mouse click sound volume" setting.

Could you please try to make the record using "Sound Recorder"?

http://www.sevenforums.com/tutorials/9995-sound-recorder-open-use.html

If there will not be problems with sound of the resulted record of Sound Recorder, but with the HyperCam will be, then please send us the sample of the resulted recorded file with the sound problem.



1057
HyperCam / Re: Record Video Codec for DVD
« on: February 09, 2012, 04:02:22 PM »
Hello briankkatz,

Thank you for  contacting us.

Unfortunately it is not possible to convert  8 mm video to DVD using HyperCam or our other products.

1058
HyperCam / Re: Cracling sound issue.
« on: February 08, 2012, 03:37:22 PM »
Hello  Hypercam_fan,

Please excuse for the delayed answer.

Could you please specify your sound settings more detailed?

What device you have chosen (stereomix, mono mix, microphone)?

Have you changed the output format of audio/video using "Properties" button?

What sound level recording do you have in your system? (Control panel->Sound->Recording->Device->Properties->Levels)

What exactly have you tried to record?

1059
Hello Hacker?pcs,

Thank you for file.

We have tested it on Windows XP and Windwows 7 PCs but unfortunately have not noticed any problems with sound in the trimmed file in VLC or MPC.

1060
Hello Hacker?pcs,

Thank you for your file,  but unfortunately we can not reproduce the bug on this file. The reason probably in that it was created by mkvmerge.

Could you please send us the original file? You can use dropbox.com which comes with 2 GB free space for file sharing.

Could you please also specify what  filters do Windows Player Classic has if this file opening?

You can see this in Play-> Filters menu and in filters's properties:



1061
Auch in 2012 gibt es wieder gute Nachrichten: SolveigMM Video Splitter 3 ist veröffentlicht.

- Neue und verbesserte Oberfläche
- Für MOV/MKV/MP4/AVCHD Formate bildgenaues Schneiden und Zusammenfügen
- Zeitleistendarstellung jetzt mit Miniaturansichten (Thumbnails)
- Umschaltung zwischen Darstellung von Zeit und Zeit mit Bild
- Jetzt ist es möglich, Markierungen innerhalb eines Bildes zu setzen (sinnvoll, wenn ein Bild zu lang ist).

Pressemitteilung -

Solveig Multimedia veröffentlich Video Splitter 3.0



Jetzt kaufen Link
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1062
Hello Hacker?pcs,

Could you please specify if the initial file plays correctly in AVI Trimmer + MKV or any players? May be you have noticed desync while this initial file playback?

It will be also very helpful for us if you could upload the initial file e.g. to dropbox.com. And please specify start ans stop positions of fragment(s) were chosen for the output file.

1063
Hello dalnurse,

Unfortunately this could happen.

The point is that the file could be created with one muxer and AVI Trimmer + MKV use another one.

But to make sure that this is not a bug, please send us your file for we could check it.

You can upload it to any file host service, e.g. to dropbox.com.

And please specify start and stop time positions were chosen for your fragment.

1064
SolveigMM WMP Trimmer Plug-In / Re: Trimmer wont process or save
« on: January 25, 2012, 11:48:03 PM »
Hello aabcp1,

Thank you for your report and please excuse for the delayed answer.

Am I right that you use the latest 2.1.1111.8 version?

Сould you please send us your file for we could reproduce the problem on our end?
You can upload it e.g. to dropbox.com.

Please specify start and stop time positions were chosen for the fragment to be set as cut out.



1065
Hello Hacker?pcs,

Unfortunately we are still working on this problem.

I will report here when we will fix it.

Thanks for your patience.

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