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Messages - Olga Krovyakova

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1066
Всем привет,

Был обнаружен и исправлен баг, связанный аудио/видео синхронизацией при редактировании файлов с ААС аудио потоком.

Улучшенная версия Video Splitetr 2.4 beta доступна по прежней ссылке:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

Будем признательны за любые отзывы и баг репорты.

1067
Hello all,

There were some synchronization problems with files of AAC audio.

We have made some changes with Video Splitter 2.4 beta version,  it is available for tests under the same link:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

We appreciate any feedback and/or bug reports.

Thanks.

1068
HyperCam / Re: HyperCam 3, French GUI is available
« on: May 10, 2011, 10:21:42 PM »
Bonjour Dae,

Merci beaucoup à vous pour l'aide! Avec l'impatience nous attendons votre traduction en français.

Vous pouvez utiliser celui-ci support(at)solveigmm.com pour l'expédition des lettres.

1069
HyperCam / Re: Issue with ingame recording
« on: May 10, 2011, 05:30:22 PM »
Hello Thanatos00,

Thanks for your reply.

We are working on this issue, I will inform you when we'll find a solution. 
I suppose it can take some time.

1070
HyperCam / Re: Issue with ingame recording
« on: May 06, 2011, 11:26:22 PM »
Hello Thanatos00,

Try to disable vertical synchronization on your PC.

This is the most trouble-free method of gaining the fastest possible performance. This is the simplest solution, and on monitors which have a standard 60Hz refresh rate, or for games in which your framerate is not consistently above 60FPS, this appears to be the best solution. You may notice some tearing, but this will generally be minimal if your FPS remains well below your refresh rate. Remember though that whenever VSync is disabled the graphics card and monitor are not strictly in sync, and tearing (however minor) may occur at any time.

Many games have the option to disable v-sync. Also, if you go to Start / Control Panel / Display Properties / Settings / Advanced there will be an option to disable V-Sync using your video card's driver software.

Assuming you are using Nvidia drivers, then, right click anywhere on the desktop.

 1) Choose properties.

 2) Go to settings.

 3) Choose advanced.

 4) Go to Open GL settings.

 5) Go to Vertical Sync.

 6) Select "disable"  or 'Switch off" Vsync.

 7) Apply


Please let me know if it will help you.

1071
Hello jhoeschele,


Thanks for your question.

You are right,  this is possible with Video Splitter.

Please take a look on this guideline:

http://www.solveigmm.com/en/howto/how-to-delete-sound-from-mpeg-1-mpeg-2-files-in-batch-or-console-mode-with-video-splitter/

1072
Hello Tommy,

Danke für den Brief.

Bitte senden Sie die Log-Dateien.

Damit sie zu bekommen:

1) Führen Sie Video Splitter, wählen "Tools"->Looging->Clear Logs. Bitte überprüfen, wenn Sie wählten aktivieren Logs (Tools -> Logging-> Enable logs).

2) Starten Sie den Video Splitter und laden die Datei.

3) Nachdem der Fehler erscheinen wird, schließen Sie Video Splitter, dann wieder neu starten, wählen Sie "Tools"-> Logging-> Browse Logs

4) Bitte senden Sie  an support(at)solveigmm.com alle Dateien, die in "Logs" Ordner angezeigt wird.

Ich war nicht in der Lage, den Fehler  "Can't render an audio stream (AAC)'' zu reproduzieren.

Versuchen Sie bitte ААС codec im K-Lite Codec Pack Programm aufzunehmen.

Danke.

1073
Video Splitter / Re: Deleting recent file history in version 2.3
« on: April 29, 2011, 01:44:35 PM »
Hello philebus,

Thanks for your question.

Unfortunately there is no such feature in Video Splitter at the present time. We will add it in Video Splitter future releases.

But you can delete it manually from the Windows Registry Editor.
To do it:

1) Go to Start > Run and enter "regedit".  Registry Editor window will appear.
2) Go to HKEY_CURRENT_USER\Software\Solveig Multimedia\SolveigMM Video Splitter\AVITrimmerApp\Recent File List

and delete "Recent File List folder" or files which it contains.

1074
Video Splitter / Re: upgrade from version 1 to version 2
« on: April 25, 2011, 04:56:05 PM »
Hello philebus,

Please excuse us for inconveniences you probably had  trying to download the latest version, we will check links.

You can always download the latest version from the Video Splitter home page: http://www.solveigmm.com/en/products/video-splitter

You can use this link to download 2.3 version: http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe

You can also try if you want 2.4 beta version to which we have implemented AVC/H264, MP4, AVCHD files support for frame accuracy/ GOP accuracy editing and merging.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

Topic where you can write about all possible bugs of 2.4 version: http://www.solveigmm.com/forum/index.php?topic=3197.0

Thanks.

1075
Hello Arto65,

There are really some problems with editing of m2ts files with AVC video.

I've not reproduced exactly the same problem that you've described, so could you please send me your file and please specify start/stop times of the selected fragment.

You can use one of the public file host services to send it. For example this one: https://www.yousendit.com/ or dropbox.com which comes with 2 GB free space for file sharing.

Thanks.

1076
HyperCam / Re: Can't record mouse cursor?
« on: April 20, 2011, 03:45:47 PM »
Hello HyperCammer,

Please try to change video settings before the recording (go to "Options", "Video" tab):

- try to increase the value in the "Rate in frames per second" field.
- try different codecs settings from "Video compressor" combo box.

If this will not help, please describe more detailed with what Audio/Video settings does it happen and what do you try to capture?

You can try also latest 3.1 version available from the link below:
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe

Thanks.

1077
HyperCam / Re: Having trouble opening program
« on: April 18, 2011, 06:39:23 PM »
Hello Cris,

Some modifications have been made again.

Please try this version,
http://www.solveigmm.com/files/SolveigMM_HyperCam_3_1_beta.zip


Could you please inform me about your result?
Thank you for assistance in attempt to fix possible bug.

1078
Video Splitter / Re: upgrade from version 1 to version 2
« on: April 18, 2011, 04:45:20 PM »
Hello Robert,

Thanks for contacting us.

> 1. Is the latest version compatible with win 7 64 bit? If so, is it a 32 bit application that simply works well with 64 bit or is there a 64 version available (or in the pipeline)?

Yes, the latest Video Splitter 2.3 is compatible with Windows 7,  64 bit. This product works well both on 32 bit systems and on 64 bits. It've received officail mark "Compatible with Windows 7" from Microsoft corporation. 

Pelese  have a look at his Microsoft Page:


http://www.microsoft.com/windows/compatibility/windows-7/ru-RU/Details.aspx?type=Software&p=SolveigMM%20Video%20Splitter&v=Solveig%20Multimedia&uid=2&l=ru&pf=0&pi=1&c=Photo%20%26%20Video&sc=Other&os=64-bit


> 2. Is there a discount on the licence fee for an upgrade as opposed to a first purchase. In short, must I pay full price? Or is there a discount?

Yes we provide discounts and its value depends on which version was purchased. 
Customers are entitled to free upgrades within the major version of the product.
We offer 50% discount for customers which would like to get upgrade from 1.x to 2.x version.
So you can purchase upgrade from v. 1.2.7.15 to 2.3 with 50% discount.

To  get the upgrade go to http://www.solveigmm.com/en/products/video-splitter/#Buy_now and click on "Upgrade for licensed users",  you will be asked to enter your personal registration information. After successful verification you will  receive email with link for upgrade with discount.

> 3. I notice that the coming version 2.4 will have certain features that I desire. If I have a licence for 2.3 will the upgrade to 2.4 be free?

Yes,  it will be free in this case.

1079
Hallo,

unser Team hat viel Mühe darauf verwendet, die AVC/H264-, MP4- und AVCHD-Dateiunterstützung für Frame-Genauigkeit / GOP Genauigkeit beim Videoschnitt (Schnitt und Zusammenfügen) abzuschließen.

Wir präsentieren nun die stabile Beta-Version 2.4 des Video Splitter http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

Wir freuen uns auf eure Berichte bezüglich der neuen Eigenschaften.
Unsere aktiven Beta-Tester erhalten Lizenzschlüssel für ihre Tests.

Vielen Dank im Voraus.






1080
HyperCam / Re: Having trouble opening program
« on: April 15, 2011, 01:50:56 PM »
Hello Cris,

Could you please send logs again to support (at) solveigmm.com?

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