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Problem with WMP Trimmer Plugin uninstallation on Vista

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   Von Olga Krovyakova - 12. Juli 2019

Q:->I have tried to uninstall the product, but it keeps telling me that Windows Media Player needs to be closed before it can be uninstalled. I am running Vista OS and I can assure you that media player is not open.

A:-> Really, such a problem can arise on Vista OS and caused by Windows Media Player behaveour. Though it is closed, Windows Media Network service is running and locks SolveigMM WMP Trimmer plugin.

This trouble can be experienced while uninstalling either SolveigMM AVI Trimmer (with SolveigMM WMP Trimmer Plugin) or SolveigMM WMP Trimmer Plugin installed separately.

There are two solutions:

  1 - Manually delete this service in Windows Task Manager and try to uninstall again.

       When uninstallator says that Windows Media Player is running, reboot the PC, and start unintallation not starting Windows Media Player.

  2 - Uninstallation in safe mode. To boot OS in safe mode push F8 after the splash screen on reboot.

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Über den Autor

imageOlga Krovyakova ist seit 2010 Technical Support Manager bei Solveig Multimedia.

Sie ist Autorin zahlreicher Text- und Video-Richtlinien für Produkte: Video Splitter, HyperCam, WMP Trimmer Plugin, AVI Trimmer+ und TriMP4.

Sie arbeitet jeden Tag mit Programmen und weiß daher sehr gut, wie sie funktionieren. Wenden Sie sich bei Fragen an Olga über support@solveigmm.com.

Sie hilft Ihnen gerne weiter!