Thank you for your decision to upgrade the software up to the newest version. You should get an email to the specified address quite shortly. If the email differs from the one to be used while purchase, an answer can take one business day. Should you have any question please contact our support team.
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Update and Upgrade Policy
As to Updates of Solveig Multimedia software products, we provide the updates within the major version (e.g. 3.0.0 to 3.0.1 or 3.1.1) for free. For you to get an updated version, please simply download the latest build of Solveig Multimedia product from Download Area and enter your registered activation key.
As to Upgrades of Solveig Multimedia software products, the current customers can upgrade the purchased product up to the new version (e.g. 2.0 to 3.0) by paying Upgrade fee.
We provide our clients with Upgrade discount of 50% off applicable to the standard pricing of HyperCam, Video Splitter and WMP Trimmer Plugin specified on our website.
Also, our clients can get an access to Grace Period for Free Upgrades for Solveig Multimedia software product as below:
SolveigMM Video Splitter 4 purchased from November 17, 2014 to March 17, 2015 is upgraded for free up to 5.x version. Customers who purchased versions 4.x outside of those dates receive a 50% discount when upgrading up to 5.x version.
Command Line Interface and Batch Mode editing features are available within Video Splitter Business version. The registered users of Video Splitter 3 Personal license are entitled to get the current upgrade up to 5.x and keep the Command Line Interface and Batch mode by switching to Business version with 50% discount of the original price. Applicable to the purchases Video Splitter 3 Personal -> Video Splitter 5 Business.
- HyperCam 3 purchased from April 21, 2015 to October 21, 2015 is upgraded for free up to 4.x version. Customers who purchased HyperCam outside of the those dates receive a 50% discount when upgrading to 4.x version.
- WMP Trimmer Plugin 2.1 purchased from March 19, 2013 to June 18, 2013 is upgraded for free up to 3.x version. Customers who purchased version 2.x outside of the those dates receive a 50% discount when upgrading up to 3.x version.
The upgrade from SolveigMM Video Splitter CamBox portable 3 to SolveigMM Video Splitter CamBox 4 is free.