如何记录 SolveigMM Video Splitter 的日志文件
By Olga Krovyakova - July, 12 2019
问:-> 如何记录日志文件并将其发送给 SolveigMM 支持团队?
A:-> 要 获取日志文件:
1) 进入“工具”-> “日志记录”-> 点击“清除日志”可删除所有较早的日志文件记录.
![image](/content/files/00/06/05/uYeX9q39l1ep.png)
2) 转到“工具”-> “日志记录”-> 单击 “启用日志”".
![image](/content/files/00/06/07/1oZiW3WbA1I9.png)
3) 当出现错误或问题发生时,转到“工具”-> “日志记录”-> “浏览日志” 并将打开的文件夹 C:\Documents and Settings\用户名\我的文档\Solveig Multimedia\Logs 的所有内容发送给我们
![image](/content/files/00/06/09/o1q91eZd8ToE.png)
![image](/content/files/00/06/0b/9EuD0re8o6Cj.png)
4) 不要忘记通过取消选中“工具”菜单中的“启用日志”来禁用日志记录.
Olga Krovyakova is the Technical Support Manager in Solveig Multimedia since 2010.
She is the author of many text and video guidelines of company's products: Video Splitter, HyperCam, WMP Trimmer Plugin, AVI Trimmer+ and TriMP4.
She works with programs every day and therefore knows very well how they work. Сontact Olga via support@solveigmm.com if you have any questions. She will gladly assist you!